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Capsule vs ActiveCampaign Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or ActiveCampaign is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs ActiveCampaign Reviews

CapsuleActiveCampaign
Trustpilot Rating4.63.6
Number of Trustpilot Reviews42831
iPhone App Rating4.64.6
Number of iPhone App Reviews381,000
Android App Rating3.94.2
Number of Android App Reviews347697

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/activecampaign.com
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/activecampaign/id1239908329
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.activecampaign.androidcrm&hl=en_US&gl=US

Capsule vs ActiveCampaign Pricing

CapsuleActiveCampaign
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NameStarterPlus
Cheapest Plan Cost Per Month$38$49
Mid Priced Plan NameGrowthProfessional
Mid Priced Plan Cost Per Month$38$49
Top Plan NameUltimateEnterprise
Top Plan Cost Per Month$75$99

Capsule vs ActiveCampaign Features

Capsule Starter vs ActiveCampaign Plus

Capsule StarterActiveCampaign Plus
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • Sales Automation
  • Personalized Chat & Email Support
  • Lead Scoring
  • Pipeline, Account & Deal Management
  • Task Management & Reporting

Capsule Growth vs ActiveCampaign Professional

Capsule GrowthActiveCampaign Professional
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
  • Sales Automation
  • Personalized Chat & Email Support
  • Lead Scoring
  • Pipeline, Account & Deal Management
  • Task Management & Reporting
  • Sales Engagement Automation & One-to-one Email
  • Sentiment Analysis AI
  • Win Probability AI
  • Facebook Lead Ads
  • Split Automations
  • Automations Map

Capsule Ultimate vs ActiveCampaign Enterprise

Capsule UltimateActiveCampaign Enterprise
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
  • Sales Automation
  • Personalized Chat & Email Support
  • Lead Scoring
  • Pipeline, Account & Deal Management
  • Task Management & Reporting
  • Sales Engagement Automation & One-to-one Email
  • Sentiment Analysis AI
  • Win Probability AI
  • Facebook Lead Ads
  • Split Automations
  • Automations Map
  • Custom Reporting
  • Custom Objects
  • Single Sign-On
  • HIPAA Support
  • Uptime SLA

Capsule vs ActiveCampaign Integrations

CapsuleActiveCampaign
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • WordPress
  • Zapier
  • Google Analytics
  • Shopify
  • WooCommerce
  • ClickFunnels
  • Salesforce
  • Unbounce
  • Facebook
  • Jira

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleActiveCampaign
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesNo
WhatsApp integrationNoYes
Facebook IntegrationNoYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationNoYes
Office 365 IntegrationNoYes
Google Sheets IntegrationNoYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoYes
Trello IntegrationNoYes
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingNoYes
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoYes
Customer PortalNoNo
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoYes

Capsule vs ActiveCampaign Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or ActiveCampaign have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleActiveCampaign
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoYes
Consultants & Consulting FirmsYesYes
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceNoYes
Email MarketingNoYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoYes
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoYes
RetailNoYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesYes
Travel AgentsYesYes
Universities, College & Higher EducationNoYes
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Capsule vs ActiveCampaign Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
ActiveCampaign Pros

  • All-in-one sales and marketing platform
  • Top-notch analytics and reporting
  • Extremely powerful automation
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
ActiveCampaign Cons

  • No free plan
  • Basic templates in terms of design
  • Steeper learning curve

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