Act! vs Bitrix24 Reviews & Pricing In 2025

Want to know if Act! or Bitrix24 is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Act! vs Bitrix24 Reviews

	Act!	Bitrix24
Trustpilot Rating	4.2	3.1
Number of Trustpilot Reviews	10	52
iPhone App Rating	2.3	3.9
Number of iPhone App Reviews	37	494
Android App Rating	2.4	3.8
Number of Android App Reviews	72	48,400

Sources

Act! vs Bitrix24 Pricing

	Act!	Bitrix24
Free Plan	No	Yes
Free Plan Limits	NA	Unlimited users & 5GB
Free Trial	Yes	Yes
Free Trial Length	14 day	15 day
Cheapest Plan Name	Act! Premium Cloud	Basic
Cheapest Plan Cost Per Month	Not Listed	$249
Mid Priced Plan Name	NA	Professional
Mid Priced Plan Cost Per Month	Not Listed	$249
Top Plan Name	Act! Premium Desktop	Enterprise
Top Plan Cost Per Month	$37.50	$499

Act! vs Bitrix24 Features

Act! Act! Premium Cloud vs Bitrix24 Basic

Act! Act! Premium Cloud	Bitrix24 Basic
Immediate, browser-based access World-class, secure hosting Automatic updates and backups Optional desktop sync Expert technical support	24 GB 5 users Collaboration Tasks & projects CRM Bitrix24 Sign Drive Contact Center Website builder Online store Customer support

Act! NA vs Bitrix24 Professional

Act! NA	Bitrix24 Professional
NA	1 024 GB 100 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Customer support Administration

Act! Act! Premium Desktop vs Bitrix24 Enterprise

Act! Act! Premium Desktop	Bitrix24 Enterprise
Networked and offline access Self-managed security Complete control of updates Compatibility w/desktop add-ons Expert technical support	3 TB 250 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Multiple branches Scalability Enterprise pack Customer support Administration

Act! vs Bitrix24 Integrations

Act!	Bitrix24
Slack Eventbrite SurveyMonkey Shopify BigCommerce Facebook Freshdesk Zendesk QuickBooks Xero	Google MS Office OpenOffice Xero Mailchimp Unisender Mailigen Docusign IBM Lotus Notes Dropbox

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Act!	Bitrix24
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	No
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	Yes
Mailchimp Integration	No	Yes
WhatsApp integration	No	Yes
Facebook Integration	Yes	No
LinkedIn Integration	Yes	No
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	Yes
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	Yes
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	No	Yes
Trello Integration	No	Yes
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	Yes	Yes
Project Management	No	Yes
AI	No	Yes
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	Yes	Yes
Inventory Management	No	Yes
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	Yes
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	No	Yes
Document Management	Yes	Yes
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	No

Act! vs Bitrix24 Industry Specific CRM Solutions

The following comparison looks at whether or not Act! or Bitrix24 have dedicated landing pages explaining how their CRM software could be used for each industry.

	Act!	Bitrix24
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	Yes
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	Yes
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	Yes
Dentists	No	No
Doctors	No	Yes
Ecommerce	No	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	Yes
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	No	Yes
Logistics	No	Yes
Manufacturing	No	No
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	Yes
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	No
Property Management	No	No
Real Estate	No	Yes
Recruiting & Recruitment Agencies	No	No
Restaurants	No	Yes
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	No	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	No	Yes
Travel Agents	No	Yes
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Act! vs Bitrix24 Pros & Cons

Act! Pros Good marketing automation workflow builder Excellent Sales Pipeline Tracking Robust contact management	Bitrix24 Pros Sophisticated automation for sales, marketing, and project tasks Advanced email features Allows for deep customization of CRM fields, workflows, and processes
Act! Cons Dated user interface Email integration requires an external email client Limited access to analytics	Bitrix24 Cons Not very intuitive or user-friendly Complexity in the initial setup Involves a learning curve

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