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Zoho CRM vs Constant Contact Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Zoho CRM or Constant Contact is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Zoho CRM vs Constant Contact Reviews

Zoho CRMConstant Contact
Trustpilot Rating4.34.1
Number of Trustpilot Reviews4,674849
iPhone App Rating4.44.7
Number of iPhone App Reviews2,3008,600
Android App Rating3.54.7
Number of Android App Reviews5,0801,220

Sources

  • https://www.trustpilot.com/review/www.zoho.com
  • https://www.trustpilot.com/review/www.constantcontact.com
  • https://apps.apple.com/us/app/zoho-crm-sales-marketing/id444908810
  • https://apps.apple.com/us/app/constant-contact/id880731821
  • https://play.google.com/store/apps/details?id=com.zoho.crm&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.constantcontact.toolkit&hl=en_US&gl=US

Zoho CRM vs Constant Contact Pricing

Zoho CRMConstant Contact
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length15 day60 day
Cheapest Plan NameStandardLite
Cheapest Plan Cost Per Month$50$35
Mid Priced Plan NameEnterpriseStandard
Mid Priced Plan Cost Per Month$50$35
Top Plan NameUltimatePremium
Top Plan Cost Per Month$65$80

Zoho CRM vs Constant Contact Features

Zoho CRM Standard vs Constant Contact Lite

Zoho CRM StandardConstant Contact Lite
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Workflow rules
  • Email notifications
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Functions
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Reach and engagement reporting
  • Automated welcome email
  • Contact management
  • Web sign-up forms
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Marketing campaign calendar
  • 300+ integrations

Zoho CRM Enterprise vs Constant Contact Standard

Zoho CRM EnterpriseConstant Contact Standard
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards (Unlimited)
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Data enrichment
  • Prediction
  • AI sales forecasting
  • Anomaly detection
  • Recommendation
  • AI analytics
  • Communication
  • Image validation
  • Conversational AI
  • Email intelligence
  • Conversation intelligence
  • Voice of the Customer
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads
  • Attribution
  • Segmentation
  • Auto-responders
  • Functions
  • Client Script
  • Widgets
  • Circuits
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Reach and engagement reporting
  • Drilldown reporting
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Marketing campaign calendar
  • 300+ integrations

Zoho CRM Ultimate vs Constant Contact Premium

Zoho CRM UltimateConstant Contact Premium
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards (Unlimited)
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Zoho Analytics
  • Data enrichment
  • Prediction
  • AI sales forecasting
  • Anomaly detection
  • Recommendation
  • AI analytics
  • Communication
  • Image validation
  • Conversational AI
  • Email intelligence
  • Conversation intelligence
  • Voice of the Customer
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads
  • Attribution
  • Segmentation
  • Auto-responders
  • Functions
  • Client Script
  • Widgets
  • Circuits
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Dynamic content in email
  • Reach and engagement reporting
  • Drilldown reporting
  • Engagement heat map
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Custom automation paths
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Facebook Lookalike Ad targeting
  • Retargeting Ads
  • Google Ads Manager
  • Marketing campaign calendar
  • 300+ integrations
  • Revenue reporting
  • SEO recommendations

Zoho CRM vs Constant Contact Integrations

Zoho CRMConstant Contact
  • Google Workspace
  • Microsoft 365
  • Twilio
  • Klenty
  • Xero
  • Slack
  • Zapier
  • PandaDoc
  • Dropbox
  • ActiveCampaign
  • Mailchimp
  • Salesforce
  • Basecamp
  • Shopify
  • Eventbrite
  • HubSpot
  • FreshBooks
  • Stripe
  • QuickBooks
  • Zapier

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Zoho CRMConstant Contact
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesYes
WordPress IntegrationYesYes
Mailchimp IntegrationYesYes
WhatsApp integrationYesNo
Facebook IntegrationYesYes
LinkedIn IntegrationYesNo
Twitter/X IntegrationYesNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesNo
Xero IntegrationYesYes
Notion IntegrationYesNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesYes
QuotingYesNo
Drip MarketingYesYes
Customer PortalYesNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingNoNo
Call TrackingNoNo
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderYesYes
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramYesNo
Cloud StorageYesYes
Document StorageYesYes
MappingYesNo

Zoho CRM vs Constant Contact Industry Specific CRM Solutions

The following comparison looks at whether or not Zoho CRM or Constant Contact have dedicated landing pages explaining how their CRM software could be used for each industry.

Zoho CRMConstant Contact
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsNoNo
Automotive IndustryYesNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitYesYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesYesNo
Consultants & Consulting FirmsYesNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsYesNo
Customer ServiceYesNo
DentistsYesNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementYesNo
Field ServiceYesNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsYesNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingNoNo
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailYesYes
Roofers & RoofingYesNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersYesNo
Wholesalers & DistributorsNoNo

Zoho CRM vs Constant Contact Pros & Cons

Zoho CRM Pros

  • Friendly UI and UX
  • 30- to 45-day money-back guarantee
  • Flexible setup for customization
Constant Contact Pros

  • Intuitive and elegant UI
  • Efficient tracking and content management features
  • User-friendly campaign scheduling and email marketing options
Zoho CRM Cons

  • AI features only on top tiers
  • Not good for Agile management
  • No-Code Integrations
Constant Contact Cons

  • Difficulty in cancelling subscription
  • Lacks multi-channel automation
  • Issues with importing contacts and customizing templates

Other CRM Software Comparisons


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Keap vs Agile CRM

InfoFlo Solutions vs Bitrix24

SugarCRM vs SAP Sales Cloud

Pipeline CRM vs HoneyBook

NetHunt CRM vs Octopus CRM

Freshsales vs SAP Sales Cloud

Capsule vs ActiveCampaign

Nimble CRM vs CrmOne

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