Zoho CRM vs Close Reviews & Pricing In 2025

Want to know if Zoho CRM or Close is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Zoho CRM vs Close Reviews

	Zoho CRM	Close
Trustpilot Rating	4.3	3.8
Number of Trustpilot Reviews	4,674	2
iPhone App Rating	4.4	4
Number of iPhone App Reviews	2,300	32
Android App Rating	3.5	No Rating
Number of Android App Reviews	5,080	No Review

Sources

• https://www.trustpilot.com/review/www.zoho.com
• https://www.trustpilot.com/review/close.com
• https://apps.apple.com/us/app/zoho-crm-sales-marketing/id444908810
• https://apps.apple.com/us/app/close-crm/id1668836284
• https://play.google.com/store/apps/details?id=com.zoho.crm&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.close.mobile&hl=en_US&gl=US

Zoho CRM vs Close Pricing

	Zoho CRM	Close
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	15 day	14 day
Cheapest Plan Name	Standard	Startup
Cheapest Plan Cost Per Month	$50	$329
Mid Priced Plan Name	Enterprise	Professional
Mid Priced Plan Cost Per Month	$50	$329
Top Plan Name	Ultimate	Enterprise
Top Plan Cost Per Month	$65	$749

Zoho CRM vs Close Features

Zoho CRM Standard vs Close Startup

Zoho CRM Standard

Close Startup

Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Workflow rules Email notifications Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Email templates Email authentication Mass email Social profile integration Functions Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction

Store Leads, Contacts, and Opportunities 5 Workflows Email and calendar sync Zapier integration Power Dialer

Zoho CRM Enterprise vs Close Professional

Zoho CRM Enterprise

Close Professional

Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Macros SalesSignals Assignment rules Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals Workflow rules Email notifications Blueprint Webhooks Record approval process Data review process Custom functions CommandCenter Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Validation rules Custom modules Custom buttons Page layouts Translations Developer sandbox Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Custom reports and dashboards (Unlimited) Advanced dashboard components Anomaly detectors Webform analytics Data enrichment Prediction AI sales forecasting Anomaly detection Recommendation AI analytics Communication Image validation Conversational AI Email intelligence Conversation intelligence Voice of the Customer Email templates Email authentication Mass email Social profile integration Email relay CRM for Google Ads Attribution Segmentation Auto-responders Functions Client Script Widgets Circuits Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Field-level security Reporting hierarchy Record-level sharing Territory management Data encryption

Increased Leads, Contacts, Custom Fields, and Email Templates Multiple Pipelines 25 Workflows Custom Activities Email and calendar sync Zapier integration Power Dialer

Zoho CRM Ultimate vs Close Enterprise

Zoho CRM Ultimate

Close Enterprise

Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Macros SalesSignals Assignment rules Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals Workflow rules Email notifications Blueprint Webhooks Record approval process Data review process Custom functions CommandCenter Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Validation rules Custom modules Custom buttons Page layouts Translations Developer sandbox Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Custom reports and dashboards (Unlimited) Advanced dashboard components Anomaly detectors Webform analytics Zoho Analytics Data enrichment Prediction AI sales forecasting Anomaly detection Recommendation AI analytics Communication Image validation Conversational AI Email intelligence Conversation intelligence Voice of the Customer Email templates Email authentication Mass email Social profile integration Email relay CRM for Google Ads Attribution Segmentation Auto-responders Functions Client Script Widgets Circuits Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Field-level security Reporting hierarchy Record-level sharing Territory management Data encryption

Custom Objects (Beta) 100 Workflows Call Coaching Predictive Dialer Custom roles & visibility permissions Increased Leads, Contacts, Custom Fields, and Email Templates Multiple Pipelines Custom Activities Email and calendar sync Zapier integration Power Dialer

Zoho CRM vs Close Integrations

Zoho CRM	Close
Google Workspace Microsoft 365 Twilio Klenty Xero Slack Zapier PandaDoc Dropbox ActiveCampaign	HubSpot Gmail Calendly Fivetran Microsoft 365 Zapier Close GPT Zoom Segment SavvyCal

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Zoho CRM	Close
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	Yes	No
Facebook Integration	Yes	No
LinkedIn Integration	Yes	No
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	Yes
Office 365 Integration	Yes	Yes
Google Sheets Integration	Yes	No
Xero Integration	Yes	No
Notion Integration	Yes	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	Yes	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	Yes
Project Management	Yes	No
AI	Yes	No
Voip & Telephony Integration	Yes	Yes
Dialer	No	Yes
Contract Management	Yes	Yes
Inventory Management	Yes	No
Quoting	Yes	No
Drip Marketing	Yes	Yes
Customer Portal	Yes	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	Yes	No
Chat Function	Yes	Yes
Website Builder	Yes	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	Yes	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	Yes	No

Zoho CRM vs Close Industry Specific CRM Solutions

The following comparison looks at whether or not Zoho CRM or Close have dedicated landing pages explaining how their CRM software could be used for each industry.

	Zoho CRM	Close
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	No	No
Automotive Industry	Yes	No
Banks & Banking	Yes	No
Call Centers	No	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	Yes	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	Yes	Yes
Consultants & Consulting Firms	Yes	No
Construction	No	No
Contractors	No	Yes
Co-working	No	No
Credit Unions	Yes	No
Customer Service	Yes	No
Dentists	Yes	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	Yes	No
Field Service	Yes	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	Yes	No
Gyms	Yes	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	Yes	No
Manufacturing	No	No
Marketing	Yes	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	Yes
Property Management	Yes	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	Yes	No
Roofers & Roofing	Yes	No
SaaS	Yes	Yes
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	No
Universities, College & Higher Education	Yes	No
Web Designers	Yes	No
Wholesalers & Distributors	No	No

Zoho CRM vs Close Pros & Cons

Zoho CRM Pros Friendly UI and UX 30- to 45-day money-back guarantee Flexible setup for customization	Close Pros User-friendly and intuitive interface Premium telephony and VoIP options Fast Onboarding and Adoption
Zoho CRM Cons AI features only on top tiers Not good for Agile management No-Code Integrations	Close Cons Customer support Limited Marketing Automation Scalability Challenges

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