Zendesk vs Quickbase Reviews & Pricing In 2025

Want to know if Zendesk or Quickbase is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Zendesk vs Quickbase Reviews

	Zendesk	Quickbase
Trustpilot Rating	1.7	No Rating
Number of Trustpilot Reviews	514	No Review
iPhone App Rating	4.5	4.1
Number of iPhone App Reviews	3,900	109
Android App Rating	3.5	3.1
Number of Android App Reviews	7,550	217

Sources

Zendesk vs Quickbase Pricing

	Zendesk	Quickbase
Free Plan	No	Yes
Free Plan Limits	NA	For 30 days only
Free Trial	Yes	Yes
Free Trial Length	14 day	30 day
Cheapest Plan Name	Suite Team	Team
Cheapest Plan Cost Per Month	$115	$55
Mid Priced Plan Name	Suite Growth	Business
Mid Priced Plan Cost Per Month	$115	$55
Top Plan Name	Suite Professional	Enterprise
Top Plan Cost Per Month	$149	Not Listed

Zendesk vs Quickbase Features

Zendesk Suite Team vs Quickbase Team

Zendesk Suite Team

Quickbase Team

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources

Data storage
Cell-level roles and permissions
Custom branding (per app)
Starter apps
Components
Plugins
Communication and file management channels
Personalized dashboards
Reports and charts
Workflow automations
Email notifications
Email subscriptions
Quickbase mobile app
Admin console
Platform analytics
Strong encryption
Data backup & recovery
Role-based authorization
Auditing
Collect and centralize (CSV)
Data retention
Self-paced eLearning
Community support
Case-based support
Enablement services
App restore assistance

Zendesk Suite Growth vs Quickbase Business

Zendesk Suite Growth

Quickbase Business

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours

Data storage
Cell-level roles and permissions
Custom branding (per app)
Custom branding (account-wide)
Starter apps
Components
Plugins
Communication and file management channels
Point solution and workflow enhancement channels
Personalized dashboards
Reports and charts
Gantt charts
Workflow automations
Email notifications
Email subscriptions
Quickbase mobile app
Admin console
Platform analytics
FDA & HIPAA compliance
Strong encryption
Data classification
Data backup & recovery
Advanced authentication controls
SAML authentication
Role-based authorization
SCIM provisioning
Auditing
Collect and centralize (CSV)
Data retention
IP filtering for apps
Sandbox
Versioning & rollback
Self-paced eLearning
Community support
Case-based support
Enablement services
App restore assistance

Zendesk Suite Professional vs Quickbase Enterprise

Zendesk Suite Professional

Quickbase Enterprise

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours
Custom and live analytics
Side conversations
Skills-based routing
Integrated community forums
Data location options
HIPAA enabled
Access to Sunshine Conversations
Eligible for Advanced AI add-on

Data storage
Cell-level roles and permissions
Custom branding (per app)
Custom branding (account-wide)
Starter apps
Components
Plugins
Communication and file management channels
Point solution and workflow enhancement channels
Enterprise system integration channels
Personalized dashboards
Reports and charts
Gantt charts
Workflow automations
Email notifications
Email subscriptions
Quickbase mobile app
Admin console
Platform analytics
FDA & HIPAA compliance
Strong encryption
Advanced data encryption
Data scanner
Data classification
Data backup & recovery
Advanced authentication controls
Advanced security controls
SAML authentication
Role-based authorization
SCIM provisioning
Auditing
Collect and centralize (CSV)
API access to audit logs
Data retention
IP filtering for apps
Static IPs for Pipelines
Performance optimizer
Performance insights
Sandbox
Versioning & rollback
Self-paced eLearning
Community support
Case-based support
Enablement services
App restore assistance

Zendesk vs Quickbase Integrations

Zendesk	Quickbase
Slack Fireflies Survey Monkey Magento Square Act-On Salesforce Harvest GIPHY Klaus	DocuSign VeilChimp Amazon Tableau DropBox Easy Insight Power BI Quandary Google Drive Fusion

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Zendesk	Quickbase
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	Yes
WhatsApp integration	Yes	No
Facebook Integration	No	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	No	No
Notion Integration	Yes	No
Asana Integration	Yes	Yes
Trello Integration	Yes	Yes
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	No
Email Marketing	No	No
SMS & Text Messaging	Yes	No
Project Management	Yes	Yes
AI	Yes	No
Voip & Telephony Integration	Yes	No
Dialer	Yes	No
Contract Management	Yes	Yes
Inventory Management	No	Yes
Quoting	Yes	Yes
Drip Marketing	No	No
Customer Portal	Yes	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	Yes	No
Call Recording	Yes	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	Yes	Yes
Shared Inbox	No	No
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	No

Zendesk vs Quickbase Industry Specific CRM Solutions

The following comparison looks at whether or not Zendesk or Quickbase have dedicated landing pages explaining how their CRM software could be used for each industry.

	Zendesk	Quickbase
Accountants & Accounting Firms	Yes	Yes
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	Yes	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	Yes
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	Yes
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	Yes
Logistics	Yes	No
Manufacturing	Yes	Yes
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	Yes
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	No	Yes
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	No
Restaurants	No	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	Yes
Senior Living	No	No
Solar Businesses	Yes	Yes
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	Yes	Yes
Web Designers	No	No
Wholesalers & Distributors	No	No

Zendesk vs Quickbase Pros & Cons

Zendesk Pros 1,000+ apps & integrations Advanced AI Interface is intuitive and easy to navigate	Quickbase Pros 30-day trial available Easily automate business processes Powerful features with user-friendly operation
Zendesk Cons Customer support Glitches that snagged the work flow and productivity Few digital selling tools	Quickbase Cons User interface (UI) is dated Limited dashboard customization options Limited customer support

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