Zendesk vs NetHunt CRM Reviews & Pricing In 2025

Want to know if Zendesk or NetHunt CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Zendesk vs NetHunt CRM Reviews

	Zendesk	NetHunt CRM
Trustpilot Rating	1.7	4.3
Number of Trustpilot Reviews	514	9
iPhone App Rating	4.5	4.5
Number of iPhone App Reviews	3,900	4
Android App Rating	3.5	No Rating
Number of Android App Reviews	7,550	No Review

Sources

Zendesk vs NetHunt CRM Pricing

	Zendesk	NetHunt CRM
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	14 day
Cheapest Plan Name	Suite Team	Basic
Cheapest Plan Cost Per Month	$115	$60
Mid Priced Plan Name	Suite Growth	Business
Mid Priced Plan Cost Per Month	$115	$60
Top Plan Name	Suite Professional	Advanced
Top Plan Cost Per Month	$149	$120

Zendesk vs NetHunt CRM Features

Zendesk Suite Team vs NetHunt CRM Basic

Zendesk Suite Team	NetHunt CRM Basic
Ticketing system Email, chat, voice, social messaging, and more Help center Standard bots Prebuilt analytics dashboards 1,000+ apps & integrations Pre-defined responses (macros) Custom business rules (triggers & automations) Online support from the Zendesk team Digital onboarding and adoption resources	CRM essentials Integration with Gmail and Google Workspace Google Contacts Sync Basic emailing features 1 messenger account to connect Basic customization Basic support

Zendesk Suite Growth vs NetHunt CRM Business

Zendesk Suite Growth

NetHunt CRM Business

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours

CRM essentials
Integration with Gmail and Google Workspace
Google Contacts Sync
Basic emailing features
1 messenger account to connect
Basic customization
Basic support
Mass email campaigns
Extra folders & views
Extra custom roles
2 additional messenger accounts to connect
Personal messengers
WhatsApp integration unlocked
Sales automation
Email sequences
Reports
VoIP integrations
LinkedIn integration
API Access
Custom SMTP

Zendesk Suite Professional vs NetHunt CRM Advanced

Zendesk Suite Professional

NetHunt CRM Advanced

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours
Custom and live analytics
Side conversations
Skills-based routing
Integrated community forums
Data location options
HIPAA enabled
Access to Sunshine Conversations
Eligible for Advanced AI add-on

CRM essentials
Integration with Gmail and Google Workspace
Google Contacts Sync
Basic emailing features
1 messenger account to connect
Basic customization
Basic support
Mass email campaigns
Extra folders & views
Extra custom roles
2 additional messenger accounts to connect
Personal messengers
WhatsApp integration unlocked
Sales automation
Email sequences
Reports
VoIP integrations
LinkedIn integration
API Access
Custom SMTP
Extra automation workflows and actions
Extra API calls
Extra email campaigns
Extra custom roles
NetHunt CRM logo removal (web forms)
More automation workflows and actions
More email campaigns
Unlimited API calls
Unlimited messengers to connect
Unlimited folders & views
Additional support hours

Zendesk vs NetHunt CRM Integrations

Zendesk	NetHunt CRM
Slack Fireflies Survey Monkey Magento Square Act-On Salesforce Harvest GIPHY Klaus	Google Contacts Intercom WhatsApp Instagram Facebook Messenger Telegram Viber Stream Telecom Ringostat Slack

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Zendesk	NetHunt CRM
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	Yes	Yes
Facebook Integration	No	Yes
LinkedIn Integration	No	Yes
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	Yes
Xero Integration	No	No
Notion Integration	Yes	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	No
SMS & Text Messaging	Yes	No
Project Management	Yes	No
AI	Yes	No
Voip & Telephony Integration	Yes	Yes
Dialer	Yes	No
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	No	No
Customer Portal	Yes	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	Yes	No
Call Recording	Yes	No
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	Yes	No
Shared Inbox	No	Yes
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	No

Zendesk vs NetHunt CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Zendesk or NetHunt CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Zendesk	NetHunt CRM
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	Yes	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	Yes	No
Manufacturing	Yes	No
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	No	No
Restaurants	No	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	Yes	No
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	Yes	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Zendesk vs NetHunt CRM Pros & Cons

Zendesk Pros 1,000+ apps & integrations Advanced AI Interface is intuitive and easy to navigate	NetHunt CRM Pros User-friendly interface Lead Capture and Data Quality Responsive customer support team
Zendesk Cons Customer support Glitches that snagged the work flow and productivity Few digital selling tools	NetHunt CRM Cons Limited customization options Learning Curve Challenging to create certain workflow functions

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