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Workbooks vs Act! Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Workbooks or Act! is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Workbooks vs Act! Reviews

WorkbooksAct!
Trustpilot RatingNo Rating4.2
Number of Trustpilot ReviewsNo Review10
iPhone App Rating52.3
Number of iPhone App Reviews337
Android App RatingNo Rating2.4
Number of Android App ReviewsNo Review72

Sources

  • https://www.trustpilot.com/review/workbooks.com
  • https://www.trustpilot.com/review/www.act.com
  • https://apps.apple.com/us/app/workbooks-crm-mobile/id990628677
  • https://apps.apple.com/us/app/act-companion/id1167654821
  • https://play.google.com/store/apps/details?id=com.Workbooks.WBMobileApp&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.act.companion&hl=en_US&gl=US

Workbooks vs Act! Pricing

WorkbooksAct!
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length30 day14 day
Cheapest Plan NameStandardAct! Premium Cloud
Cheapest Plan Cost Per MonthNot ListedNot Listed
Mid Priced Plan NameNANA
Mid Priced Plan Cost Per MonthNot ListedNot Listed
Top Plan NameBusinessAct! Premium Desktop
Top Plan Cost Per Month$88$37.50

Workbooks vs Act! Features

Workbooks Standard vs Act! Act! Premium Cloud

Workbooks StandardAct! Act! Premium Cloud
  • Contact Management
  • Pipeline Management
  • Customer Service
  • Marketing Automation
  • Immediate, browser-based access
  • World-class, secure hosting
  • Automatic updates and backups
  • Optional desktop sync
  • Expert technical support

Workbooks NA vs Act! NA

Workbooks NAAct! NA
NANA

Workbooks Business vs Act! Act! Premium Desktop

Workbooks BusinessAct! Act! Premium Desktop
  • Contact Management
  • Pipeline Management
  • Customer Service
  • Marketing Automation
  • Order Processing
  • Invoicing
  • Credit Notes
  • Supplier Purchase Orders
  • Networked and offline access
  • Self-managed security
  • Complete control of updates
  • Compatibility w/desktop add-ons
  • Expert technical support

Workbooks vs Act! Integrations

WorkbooksAct!
  • Mailchimp
  • Basecamp
  • HubSpot
  • FreshBooks
  • Zapier
  • Box
  • Dropbox Sign
  • Constant Contact
  • Adobe Acrobat Sign
  • Nextiva
  • Slack
  • Eventbrite
  • SurveyMonkey
  • Shopify
  • BigCommerce
  • Facebook
  • Freshdesk
  • Zendesk
  • QuickBooks
  • Xero

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

WorkbooksAct!
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationNoYes
QuickBooks IntegrationNoYes
Shopify IntegrationNoYes
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationNoYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoYes
Google Calendar IntegrationNoYes
Excel IntegrationNoYes
Office 365 IntegrationNoYes
Google Sheets IntegrationNoYes
Xero IntegrationNoYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingNoYes
SMS & Text MessagingNoYes
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementYesYes
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoYes
Customer PortalYesNo
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingNoNo
Task ManagementYesYes
Paypal & Payment ProcessingNoNo
Document ManagementYesYes
Shared InboxNoNo
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingYesYes

Workbooks vs Act! Industry Specific CRM Solutions

The following comparison looks at whether or not Workbooks or Act! have dedicated landing pages explaining how their CRM software could be used for each industry.

WorkbooksAct!
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoYes
Event ManagementYesNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingNoYes
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsYesNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateNoNo
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Workbooks vs Act! Pros & Cons

Workbooks Pros

  • Easy to use and very efficient
  • Automation capabilities
  • In-depth reporting and dashboards
Act! Pros

  • Good marketing automation workflow builder
  • Excellent Sales Pipeline Tracking
  • Robust contact management
Workbooks Cons

  • Occasional Slowness and Downtime
  • Some fields are locked
  • Unintuitive and confusing process of building reports
Act! Cons

  • Dated user interface
  • Email integration requires an external email client
  • Limited access to analytics

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