Thryv vs SugarCRM Reviews & Pricing In 2025

Want to know if Thryv or SugarCRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Thryv vs SugarCRM Reviews

	Thryv	SugarCRM
Trustpilot Rating	2.5	2.5
Number of Trustpilot Reviews	205	144
iPhone App Rating	2.9	4
Number of iPhone App Reviews	7	68
Android App Rating	2.3	3.7
Number of Android App Reviews	10	476

Sources

• https://www.trustpilot.com/review/thryv.com
• https://www.trustpilot.com/review/sugarcrm.com
• https://apps.apple.com/us/app/thryv-command-center/id1672665968
• https://apps.apple.com/us/app/sugarcrm/id599208633
• https://play.google.com/store/apps/details?id=com.thryv.thryvcommandcenter&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US

Thryv vs SugarCRM Pricing

	Thryv	SugarCRM
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	7 day
Cheapest Plan Name	Plus	Essentials
Cheapest Plan Cost Per Month	$349	$85
Mid Priced Plan Name	Professional	Advanced
Mid Priced Plan Cost Per Month	$349	$85
Top Plan Name	Unlimited	Premier
Top Plan Cost Per Month	$499	$135

Thryv vs SugarCRM Features

Thryv Plus vs SugarCRM Essentials

Thryv Plus	SugarCRM Essentials
CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management 20 GB File Storage Email & SMS Marketing Messages (Up to 5,000 messages)	Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support

Thryv Professional vs SugarCRM Advanced

Thryv Professional	SugarCRM Advanced
CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management AI-powered social caption generator 50 GB File Storage Professional Website (Up to 15 pages) Email & SMS Marketing Messages (Up to 10,000 messages)	Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support Advanced workflows Omnichannel communications Pipeline management & analytics Forecasting Mobility Intelligent Lead & Opportunity Prioritization Standard support Mail & Calendar Integration 3rd-party integrations

Thryv Unlimited vs SugarCRM Premier

Thryv Unlimited

SugarCRM Premier

CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management Thryv-Generated social content Unlimited File Storage Professional Website (Up to 15 pages) Email & SMS Marketing Messages (Unlimited)

Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support Advanced workflows Omnichannel communications Pipeline management & analytics Forecasting Mobility Intelligent Lead & Opportunity Prioritization Standard support Mail & Calendar Integration 3rd-party integrations Guided selling Enhanced forecasting Geo mapping Data enrichment & news feed 2x the storage Enhanced support

Thryv vs SugarCRM Integrations

Thryv	SugarCRM
Xero Insightly Stripe Square Constant Contact Mailchimp Lendio Jotform Zapier Clover	Acuity Hubspot Marketo Quickbooks Salesloft Shopify Xpressdocs Zendesk

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Thryv	SugarCRM
API	Yes	Yes
Outlook Integration	No	No
Gmail Integration	No	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	Yes
Mailchimp Integration	Yes	Yes
WhatsApp integration	No	No
Facebook Integration	No	No
LinkedIn Integration	No	Yes
Twitter/X Integration	No	No
Google Calendar Integration	No	Yes
Excel Integration	No	No
Office 365 Integration	No	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	Yes
Invoicing	Yes	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	Yes	No
Project Management	No	No
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	No	Yes
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	Yes	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	No	Yes
ERP	No	No
Order Management	Yes	No
Ticketing System	No	Yes
Call Recording	No	No
Call Tracking	No	No
Task Management	No	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	No	No
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	Yes	No
Help Desk	No	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	Yes

Thryv vs SugarCRM Industry Specific CRM Solutions

The following comparison looks at whether or not Thryv or SugarCRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Thryv	SugarCRM
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	No	Yes
Automotive Industry	Yes	No
Banks & Banking	No	Yes
Call Centers	No	No
Car & Auto Dealerships	Not for dealerships but repair garages	No
Charity & Non-profit	Yes	No
Churches	No	No
Cleaners & Cleaning Businesses	Yes	No
Coaches	No	No
Consultants & Consulting Firms	No	Doesn’t offer consultant CRM
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	Yes
Customer Service	No	Yes
Dentists	Yes	No
Doctors	Yes	No
Ecommerce	No	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	Yes	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	Yes
Graphic Designers & Creatives	No	No
Gyms	Yes	No
Healthcare Providers	Yes	No
Hotels & Hospitality	No	No
HVAC	Yes	No
Insurance Agents	Yes	Yes
Investment Banking	No	Yes
Landscapers	Yes	No
Lawyers & Law Firms	Yes	No
Logistics	No	Yes
Manufacturing	No	Yes
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	Yes	Yes
Museums	No	No
Personal Trainers	Yes	No
Photographers	No	No
Plumbers	Yes	No
Political Campaigns	No	No
Private Equity	No	Yes
Professional Services	No	Yes
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	Yes
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	Yes	No
SaaS	No	Yes
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	Yes
Telemarketing	No	No
Therapists	Yes	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Thryv vs SugarCRM Pros & Cons

Thryv Pros Provides a complete end-to-end customer experience Easy to use and implement Streamlined Business Operations	SugarCRM Pros AI-powered data analysis Functionality and easy to use Developer tools for customization
Thryv Cons Hard to sync all the automation Too many steps to accomplish a task Ineffective Task Reminder System	SugarCRM Cons No free plan Complex enough to require a significant learning curve Very difficult to use email campaign

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