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Thryv vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Thryv or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Thryv vs Nextiva Reviews

ThryvNextiva
Trustpilot Rating2.54.6
Number of Trustpilot Reviews2052,941
iPhone App Rating2.93.8
Number of iPhone App Reviews73,900
Android App Rating2.34.1
Number of Android App Reviews103,040

Sources

  • https://www.trustpilot.com/review/thryv.com
  • https://www.trustpilot.com/review/nextiva.com
  • https://apps.apple.com/us/app/thryv-command-center/id1672665968
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/details?id=com.thryv.thryvcommandcenter&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Thryv vs Nextiva Pricing

ThryvNextiva
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesNo
Free Trial Length14 dayNA
Cheapest Plan NamePlusEssential
Cheapest Plan Cost Per Month$349$35.95
Mid Priced Plan NameProfessionalProfessional
Mid Priced Plan Cost Per Month$349$35.95
Top Plan NameUnlimitedEnterprise
Top Plan Cost Per Month$499$45.95

Thryv vs Nextiva Features

Thryv Plus vs Nextiva Essential

Thryv PlusNextiva Essential
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • 20 GB File Storage
  • Email & SMS Marketing Messages (Up to 5,000 messages)
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Thryv Professional vs Nextiva Professional

Thryv ProfessionalNextiva Professional
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • AI-powered social caption generator
  • 50 GB File Storage
  • Professional Website
  • (Up to 15 pages)
  • Email & SMS Marketing Messages (Up to 10,000 messages)
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Thryv Unlimited vs Nextiva Enterprise

Thryv UnlimitedNextiva Enterprise
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • Thryv-Generated social content
  • Unlimited File Storage
  • Professional Website
  • (Up to 15 pages)
  • Email & SMS Marketing Messages (Unlimited)
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Thryv vs Nextiva Integrations

ThryvNextiva
  • Xero
  • Insightly
  • Stripe
  • Square
  • Constant Contact
  • Mailchimp
  • Lendio
  • Jotform
  • Zapier
  • Clover
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

ThryvNextiva
APIYesNo
Outlook IntegrationNoYes
Gmail IntegrationNoYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationYesYes
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesNo
InvoicingYesNo
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingYesYes
Project ManagementNoNo
AIYesNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingYesNo
Customer PortalYesYes
Appointment SchedulingYesNo
Workflow Automation & ManagementNoYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemNoNo
Call RecordingNoYes
Call TrackingNoYes
Task ManagementNoNo
Paypal & Payment ProcessingYesNo
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderYesNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Thryv vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Thryv or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

ThryvNextiva
Accountants & Accounting FirmsYesYes
Architects & Architecture FirmsNoNo
Automotive IndustryYesYes
Banks & BankingNoNo
Call CentersNoYes
Car & Auto DealershipsNot for dealerships but repair garagesNo
Charity & Non-profitYesPhone but not CRM for nonprofits
ChurchesNoNo
Cleaners & Cleaning BusinessesYesNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsYesNo
DoctorsYesNo
EcommerceNoNo
Email MarketingYesNo
Electricians & Electrical ContractorsYesNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorYesYes
Graphic Designers & CreativesNoNo
GymsYesNo
Healthcare ProvidersYesYes
Hotels & HospitalityNoNo
HVACYesNo
Insurance AgentsYesYes
Investment BankingNoNo
LandscapersYesNo
Lawyers & Law FirmsYesYes
LogisticsNoYes
ManufacturingNoNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesYesNo
MuseumsNoNo
Personal TrainersYesNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateYesPhone but not CRM for real estate
Recruiting & Recruitment AgenciesNoNo
RestaurantsYesYes
RetailYesYes
Roofers & RoofingYesNo
SaaSNoNo
SchoolsNoYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsYesNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoYes
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Thryv vs Nextiva Pros & Cons

Thryv Pros

  • Provides a complete end-to-end customer experience
  • Easy to use and implement
  • Streamlined Business Operations
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
Thryv Cons

  • Hard to sync all the automation
  • Too many steps to accomplish a task
  • Ineffective Task Reminder System
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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