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Thryv vs Act! Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Thryv or Act! is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Thryv vs Act! Reviews

ThryvAct!
Trustpilot Rating2.54.2
Number of Trustpilot Reviews20510
iPhone App Rating2.92.3
Number of iPhone App Reviews737
Android App Rating2.32.4
Number of Android App Reviews1072

Sources

  • https://www.trustpilot.com/review/thryv.com
  • https://www.trustpilot.com/review/www.act.com
  • https://apps.apple.com/us/app/thryv-command-center/id1672665968
  • https://apps.apple.com/us/app/act-companion/id1167654821
  • https://play.google.com/store/apps/details?id=com.thryv.thryvcommandcenter&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.act.companion&hl=en_US&gl=US

Thryv vs Act! Pricing

ThryvAct!
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NamePlusAct! Premium Cloud
Cheapest Plan Cost Per Month$349Not Listed
Mid Priced Plan NameProfessionalNA
Mid Priced Plan Cost Per Month$349Not Listed
Top Plan NameUnlimitedAct! Premium Desktop
Top Plan Cost Per Month$499$37.50

Thryv vs Act! Features

Thryv Plus vs Act! Act! Premium Cloud

Thryv PlusAct! Act! Premium Cloud
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • 20 GB File Storage
  • Email & SMS Marketing Messages (Up to 5,000 messages)
  • Immediate, browser-based access
  • World-class, secure hosting
  • Automatic updates and backups
  • Optional desktop sync
  • Expert technical support

Thryv Professional vs Act! NA

Thryv ProfessionalAct! NA
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • AI-powered social caption generator
  • 50 GB File Storage
  • Professional Website
  • (Up to 15 pages)
  • Email & SMS Marketing Messages (Up to 10,000 messages)
NA

Thryv Unlimited vs Act! Act! Premium Desktop

Thryv UnlimitedAct! Act! Premium Desktop
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • Thryv-Generated social content
  • Unlimited File Storage
  • Professional Website
  • (Up to 15 pages)
  • Email & SMS Marketing Messages (Unlimited)
  • Networked and offline access
  • Self-managed security
  • Complete control of updates
  • Compatibility w/desktop add-ons
  • Expert technical support

Thryv vs Act! Integrations

ThryvAct!
  • Xero
  • Insightly
  • Stripe
  • Square
  • Constant Contact
  • Mailchimp
  • Lendio
  • Jotform
  • Zapier
  • Clover
  • Slack
  • Eventbrite
  • SurveyMonkey
  • Shopify
  • BigCommerce
  • Facebook
  • Freshdesk
  • Zendesk
  • QuickBooks
  • Xero

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

ThryvAct!
APIYesYes
Outlook IntegrationNoYes
Gmail IntegrationNoYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesYes
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationNoYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoYes
Google Calendar IntegrationNoYes
Excel IntegrationNoYes
Office 365 IntegrationNoYes
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesYes
Project ManagementNoNo
AIYesNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoYes
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingYesYes
Customer PortalYesNo
Appointment SchedulingYesYes
Workflow Automation & ManagementNoYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingNoNo
Task ManagementNoYes
Paypal & Payment ProcessingYesNo
Document ManagementNoYes
Shared InboxNoNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderYesNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoYes

Thryv vs Act! Industry Specific CRM Solutions

The following comparison looks at whether or not Thryv or Act! have dedicated landing pages explaining how their CRM software could be used for each industry.

ThryvAct!
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsNoNo
Automotive IndustryYesNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsNot for dealerships but repair garagesNo
Charity & Non-profitYesNo
ChurchesNoNo
Cleaners & Cleaning BusinessesYesNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsYesNo
DoctorsYesNo
EcommerceNoNo
Email MarketingYesYes
Electricians & Electrical ContractorsYesNo
Engineers & Engineering FirmsNoYes
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorYesNo
Graphic Designers & CreativesNoNo
GymsYesNo
Healthcare ProvidersYesNo
Hotels & HospitalityNoNo
HVACYesNo
Insurance AgentsYesNo
Investment BankingNoYes
LandscapersYesNo
Lawyers & Law FirmsYesNo
LogisticsNoNo
ManufacturingNoNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesYesNo
MuseumsNoNo
Personal TrainersYesNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateYesNo
Recruiting & Recruitment AgenciesNoNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingYesNo
SaaSNoNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsYesNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Thryv vs Act! Pros & Cons

Thryv Pros

  • Provides a complete end-to-end customer experience
  • Easy to use and implement
  • Streamlined Business Operations
Act! Pros

  • Good marketing automation workflow builder
  • Excellent Sales Pipeline Tracking
  • Robust contact management
Thryv Cons

  • Hard to sync all the automation
  • Too many steps to accomplish a task
  • Ineffective Task Reminder System
Act! Cons

  • Dated user interface
  • Email integration requires an external email client
  • Limited access to analytics

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