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SugarCRM vs SuperOffice CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if SugarCRM or SuperOffice CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

SugarCRM vs SuperOffice CRM Reviews

SugarCRMSuperOffice CRM
Trustpilot Rating2.53
Number of Trustpilot Reviews14423
iPhone App Rating44.9
Number of iPhone App Reviews6817
Android App Rating3.74.6
Number of Android App Reviews476227

Sources

  • https://www.trustpilot.com/review/sugarcrm.com
  • https://www.trustpilot.com/review/superoffice.com
  • https://apps.apple.com/us/app/sugarcrm/id599208633
  • https://apps.apple.com/us/app/superoffice-mobile-crm/id1516435957
  • https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=no.superoffice.mobile&hl=en_US&gl=US

SugarCRM vs SuperOffice CRM Pricing

SugarCRMSuperOffice CRM
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesNo
Free Trial Length7 dayNA
Cheapest Plan NameEssentialsSales
Cheapest Plan Cost Per Month$85USD price not available
Mid Priced Plan NameAdvancedService
Mid Priced Plan Cost Per Month$85USD price not available
Top Plan NamePremierMarketing
Top Plan Cost Per Month$135USD price not available

SugarCRM vs SuperOffice CRM Features

SugarCRM Essentials vs SuperOffice CRM Sales

SugarCRM EssentialsSuperOffice CRM Sales
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Document sales processes
  • Enjoy a better pipeline control
  • Send quotes with a few clicks
  • Track progress with personalized dashboards
  • Improve your sales team’s productivity

SugarCRM Advanced vs SuperOffice CRM Service

SugarCRM AdvancedSuperOffice CRM Service
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
  • Improve response time with templates and FAQs
  • Automate processes to focus on serving customers
  • See all customer data in the one place
  • Be present at all customer touchpoints
  • Gain insights into how to improve your products and processes

SugarCRM Premier vs SuperOffice CRM Marketing

SugarCRM PremierSuperOffice CRM Marketing
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
  • Guided selling
  • Enhanced forecasting
  • Geo mapping
  • Data enrichment & news feed
  • 2x the storage
  • Enhanced support
  • Create and send email marketing campaigns easily with templates and images
  • Capture leads with forms
  • Ensure all communication is GDPR compliant
  • Build targeted mailing lists with selections
  • Track and optimize campaign results

SugarCRM vs SuperOffice CRM Integrations

SugarCRMSuperOffice CRM
  • Acuity
  • Hubspot
  • Marketo
  • Quickbooks
  • Salesloft
  • Shopify
  • Xpressdocs
  • Zendesk
  • Google Workspace
  • Microsoft 365
  • Zapier
  • LinkedIn for Business
  • Oneflow
  • Clear Books
  • GetAccept
  • Learningbank
  • Plecto
  • SalesScreen

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

SugarCRMSuperOffice CRM
APIYesYes
Outlook IntegrationNoYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesNo
WordPress IntegrationYesYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationNoYes
Office 365 IntegrationNoYes
Google Sheets IntegrationNoYes
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoYes
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementNoYes
AIYesYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingYesNo
Customer PortalYesYes
Appointment SchedulingNoYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemYesYes
Call RecordingNoYes
Call TrackingNoYes
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementNoYes
Shared InboxNoNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingYesNo

SugarCRM vs SuperOffice CRM Industry Specific CRM Solutions

The following comparison looks at whether or not SugarCRM or SuperOffice CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

SugarCRMSuperOffice CRM
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsDoesn’t offer consultant CRMNo
ConstructionNoYes
ContractorsNoNo
Co-workingNoNo
Credit UnionsYesNo
Customer ServiceYesNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesYes
Freight Brokers & ForwardersNoNo
Government & Public SectorYesYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesYes
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsYesNo
ManufacturingYesYes
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesYesNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateNoYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

SugarCRM vs SuperOffice CRM Pros & Cons

SugarCRM Pros

  • AI-powered data analysis
  • Functionality and easy to use
  • Developer tools for customization
SuperOffice CRM Pros

  • Ease of set-up and support
  • Customer relation management
  • Highly configurable and adaptive
SugarCRM Cons

  • No free plan
  • Complex enough to require a significant learning curve
  • Very difficult to use email campaign
SuperOffice CRM Cons

  • Email marketing editor could be improved
  • Some functions are hard to find
  • No free plan

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