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SugarCRM vs Simply crm Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if SugarCRM or Simply crm is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

SugarCRM vs Simply crm Reviews

SugarCRMSimply crm
Trustpilot Rating2.54.1
Number of Trustpilot Reviews14482
iPhone App Rating42.1
Number of iPhone App Reviews687
Android App Rating3.7No Rating
Number of Android App Reviews476No Review

Sources

  • https://www.trustpilot.com/review/sugarcrm.com
  • https://www.trustpilot.com/review/simply-crm.com
  • https://apps.apple.com/us/app/sugarcrm/id599208633
  • https://apps.apple.com/us/app/simply-crm/id1491741115
  • https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.simplycrm.mobileappnew&hl=en_US&gl=US

SugarCRM vs Simply crm Pricing

SugarCRMSimply crm
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length7 day14 day
Cheapest Plan NameEssentialsStarter
Cheapest Plan Cost Per Month$85$28
Mid Priced Plan NameAdvancedProfessionalMOST
Mid Priced Plan Cost Per Month$85$28
Top Plan NamePremierEnterprise
Top Plan Cost Per Month$135$47

SugarCRM vs Simply crm Features

SugarCRM Essentials vs Simply crm Starter

SugarCRM EssentialsSimply crm Starter
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

SugarCRM Advanced vs Simply crm ProfessionalMOST

SugarCRM AdvancedSimply crm ProfessionalMOST
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
  • Invoices & quotes
  • Sales orders
  • Products & services
  • Price books
  • Service contracts
  • Purchase orders
  • Vendor management
  • Campaigns
  • Projects
  • Webforms
  • Helpdesk & support tickets
  • FAQ’s
  • Full reporting
  • Advanced permissions & user profiles
  • Email integration
  • Automation
  • Workflows
  • Basic integrations
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

SugarCRM Premier vs Simply crm Enterprise

SugarCRM PremierSimply crm Enterprise
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
  • Guided selling
  • Enhanced forecasting
  • Geo mapping
  • Data enrichment & news feed
  • 2x the storage
  • Enhanced support
  • Behavior prediction (AI)
  • Custom buttons & layouts
  • ERP integrations
  • VOIP telephony
  • API integrations
  • Invoices & quotes
  • Sales orders
  • Products & services
  • Price books
  • Service contracts
  • Purchase orders
  • Vendor management
  • Campaigns
  • Projects
  • Webforms
  • Helpdesk & support tickets
  • FAQ’s
  • Full reporting
  • Advanced permissions & user profiles
  • Email integration
  • Automation
  • Workflows
  • Basic integrations
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

SugarCRM vs Simply crm Integrations

SugarCRMSimply crm
  • Acuity
  • Hubspot
  • Marketo
  • Quickbooks
  • Salesloft
  • Shopify
  • Xpressdocs
  • Zendesk
  • Mailchimp
  • Xero
  • Twilio
  • Magento
  • Google Apps
  • Shopify
  • Lasso
  • Facebook
  • Quickbooks
  • Signaturit

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

SugarCRMSimply crm
APIYesNo
Outlook IntegrationNoYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesYes
WordPress IntegrationYesYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationNoYes
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementNoYes
AIYesNo
Voip & Telephony IntegrationNoYes
DialerNoNo
Contract ManagementYesNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingYesYes
Customer PortalYesNo
Appointment SchedulingNoNo
Workflow Automation & ManagementYesYes
ERPNoYes
Order ManagementNoYes
Ticketing SystemYesYes
Call RecordingNoNo
Call TrackingNoYes
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingYesNo

SugarCRM vs Simply crm Industry Specific CRM Solutions

The following comparison looks at whether or not SugarCRM or Simply crm have dedicated landing pages explaining how their CRM software could be used for each industry.

SugarCRMSimply crm
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsDoesn’t offer consultant CRMNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsYesNo
Customer ServiceYesNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorYesNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsYesNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesYesNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateNoNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

SugarCRM vs Simply crm Pros & Cons

SugarCRM Pros

  • AI-powered data analysis
  • Functionality and easy to use
  • Developer tools for customization
Simply crm Pros

  • Intuitive and User-Friendly Interface
  • Manage business resources optimally and timely
  • Centralized Data Storage
SugarCRM Cons

  • No free plan
  • Complex enough to require a significant learning curve
  • Very difficult to use email campaign
Simply crm Cons

  • Complex Integration Process
  • Limited Features and Automation
  • Difficult to get real time notification about the client activities

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