SugarCRM vs SharpSpring Reviews & Pricing In 2025

Want to know if SugarCRM or SharpSpring is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

SugarCRM vs SharpSpring Reviews

	SugarCRM	SharpSpring
Trustpilot Rating	2.5	2.2
Number of Trustpilot Reviews	144	8
iPhone App Rating	4	1.8
Number of iPhone App Reviews	68	27
Android App Rating	3.7	No Rating
Number of Android App Reviews	476	No Review

Sources

SugarCRM vs SharpSpring Pricing

	SugarCRM	SharpSpring
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	7 day	60 day
Cheapest Plan Name	Essentials	Lite
Cheapest Plan Cost Per Month	$85	$35
Mid Priced Plan Name	Advanced	Standard
Mid Priced Plan Cost Per Month	$85	$35
Top Plan Name	Premier	Premium
Top Plan Cost Per Month	$135	$80

SugarCRM vs SharpSpring Features

SugarCRM Essentials vs SharpSpring Lite

SugarCRM Essentials	SharpSpring Lite
Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support	Drag & drop email templates AI content recommendations** Polls & Surveys Reach and engagement reporting Automated welcome email Contact management Web sign-up forms Registration form Payments Sell products & services SMS campaigns Text-to-join SMS reporting Post on Facebook, Instagram, LinkedIn Social reporting Marketing campaign calendar 300+ integrations

SugarCRM Advanced vs SharpSpring Standard

SugarCRM Advanced

SharpSpring Standard

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations

Drag & drop email templates
AI content recommendations**
Polls & Surveys
Scheduled email sends
Subject line A/B testing
Subject line recommendations
Subject line personalization
Reach and engagement reporting
Drilldown reporting
Newsletter archive
Automated welcome email
Resend to non-openers
Automation path templates
Contact management
Web sign-up forms
Contact segmentation
Custom segmentation
Contact activity segmentation
Registration form
Payments
Sell products & services
SMS campaigns
Text-to-join
SMS reporting
Post on Facebook, Instagram, LinkedIn
Social reporting
Schedule posts in advance
Social media ads manager
Marketing campaign calendar
300+ integrations

SugarCRM Premier vs SharpSpring Premium

SugarCRM Premier

SharpSpring Premium

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations
Guided selling
Enhanced forecasting
Geo mapping
Data enrichment & news feed
2x the storage
Enhanced support

Drag & drop email templates
AI content recommendations**
Polls & Surveys
Scheduled email sends
Subject line A/B testing
Subject line recommendations
Subject line personalization
Dynamic content in email
Reach and engagement reporting
Drilldown reporting
Engagement heat map
Newsletter archive
Automated welcome email
Resend to non-openers
Automation path templates
Custom automation paths
Contact management
Web sign-up forms
Contact segmentation
Custom segmentation
Contact activity segmentation
Registration form
Payments
Sell products & services
SMS campaigns
Text-to-join
SMS reporting
Post on Facebook, Instagram, LinkedIn
Social reporting
Schedule posts in advance
Social media ads manager
Facebook Lookalike Ad targeting
Retargeting Ads
Google Ads Manager
Marketing campaign calendar
300+ integrations
Revenue reporting
SEO recommendations

SugarCRM vs SharpSpring Integrations

SugarCRM	SharpSpring
Acuity Hubspot Marketo Quickbooks Salesloft Shopify Xpressdocs Zendesk	Litmus Shutterstock Salesforce Zapier Veeqo Tilkee Paperform FreshBooks ClickUp PandaDoc

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	SugarCRM	SharpSpring
API	Yes	Yes
Outlook Integration	No	No
Gmail Integration	Yes	No
QuickBooks Integration	Yes	No
Shopify Integration	Yes	Yes
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	No	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	No	No
Office 365 Integration	No	No
Google Sheets Integration	No	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	Yes
SMS & Text Messaging	No	No
Project Management	No	No
AI	Yes	No
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	Yes	Yes
Customer Portal	Yes	No
Appointment Scheduling	No	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	Yes	No
Call Recording	No	No
Call Tracking	No	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	No	No
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	Yes	No

SugarCRM vs SharpSpring Industry Specific CRM Solutions

The following comparison looks at whether or not SugarCRM or SharpSpring have dedicated landing pages explaining how their CRM software could be used for each industry.

	SugarCRM	SharpSpring
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Doesn’t offer consultant CRM	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	Yes	No
Customer Service	Yes	No
Dentists	No	No
Doctors	No	No
Ecommerce	No	Yes
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	Yes	No
Manufacturing	Yes	No
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	Yes	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	No	No
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	No	No
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	No
Web Designers	No	Yes
Wholesalers & Distributors	No	No

SugarCRM vs SharpSpring Pros & Cons

SugarCRM Pros AI-powered data analysis Functionality and easy to use Developer tools for customization	SharpSpring Pros Numerous workflow templates Comprehensive Marketing Automation Intuitive design
SugarCRM Cons No free plan Complex enough to require a significant learning curve Very difficult to use email campaign	SharpSpring Cons Deteriorating service and malfunctioning features No free plan Limited features compared to its competitors

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