SugarCRM vs SAP Sales Cloud Reviews & Pricing In 2025

Want to know if SugarCRM or SAP Sales Cloud is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

SugarCRM vs SAP Sales Cloud Reviews

	SugarCRM	SAP Sales Cloud
Trustpilot Rating	2.5	2.9
Number of Trustpilot Reviews	144	4
iPhone App Rating	4	5
Number of iPhone App Reviews	68	3
Android App Rating	3.7	4.2
Number of Android App Reviews	476	5

Sources

SugarCRM vs SAP Sales Cloud Pricing

	SugarCRM	SAP Sales Cloud
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	7 day	30 day
Cheapest Plan Name	Essentials	Standard
Cheapest Plan Cost Per Month	$85	Not Listed
Mid Priced Plan Name	Advanced	NA
Mid Priced Plan Cost Per Month	$85	Not Listed
Top Plan Name	Premier	NA
Top Plan Cost Per Month	$135	Not Listed

SugarCRM vs SAP Sales Cloud Features

SugarCRM Essentials vs SAP Sales Cloud Standard

SugarCRM Essentials

SAP Sales Cloud Standard

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support

Guided selling
Intelligent forecasting
Pipeline manager
Pipeline flow
Omnichannel engagement
Intelligent prioritization
Optimized user experience
Dynamic sales journeys
Sales campaigns
360-degree account insights
Interactive analytics
Performance-focused dashboards
Unified platform
Scalable selling
Engagement automation
Deep integration
Visit planning
Dynamic task surveys
Perfect store progression
Unified visit planning
Data-driven visit prioritization
Logistics optimization
Overlay routing

SugarCRM Advanced vs SAP Sales Cloud NA

SugarCRM Advanced	SAP Sales Cloud NA
Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support Advanced workflows Omnichannel communications Pipeline management & analytics Forecasting Mobility Intelligent Lead & Opportunity Prioritization Standard support Mail & Calendar Integration 3rd-party integrations	NA

SugarCRM Premier vs SAP Sales Cloud NA

SugarCRM Premier

SAP Sales Cloud NA

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations
Guided selling
Enhanced forecasting
Geo mapping
Data enrichment & news feed
2x the storage
Enhanced support

SugarCRM vs SAP Sales Cloud Integrations

SugarCRM	SAP Sales Cloud
Acuity Hubspot Marketo Quickbooks Salesloft Shopify Xpressdocs Zendesk	Microsoft Outlook Screendragon Inxmail 3CLogic Simplifier Mediafly In Mind Cloud Prosafety

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	SugarCRM	SAP Sales Cloud
API	Yes	No
Outlook Integration	No	Yes
Gmail Integration	Yes	No
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	No	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	No	No
Office 365 Integration	No	No
Google Sheets Integration	No	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	No
Invoicing	No	No
Marketing Automation	Yes	No
Email Marketing	No	No
SMS & Text Messaging	No	No
Project Management	No	No
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	Yes
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	Yes	No
Customer Portal	Yes	No
Appointment Scheduling	No	No
Workflow Automation & Management	Yes	No
ERP	No	Yes
Order Management	No	No
Ticketing System	Yes	No
Call Recording	No	No
Call Tracking	No	No
Task Management	Yes	No
Paypal & Payment Processing	Yes	No
Document Management	No	No
Shared Inbox	No	No
Create Landing Pages	Yes	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	Yes	Yes

SugarCRM vs SAP Sales Cloud Industry Specific CRM Solutions

The following comparison looks at whether or not SugarCRM or SAP Sales Cloud have dedicated landing pages explaining how their CRM software could be used for each industry.

	SugarCRM	SAP Sales Cloud
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	Yes
Banks & Banking	Yes	Yes
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Doesn’t offer consultant CRM	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	Yes	No
Customer Service	Yes	No
Dentists	No	No
Doctors	No	No
Ecommerce	No	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	Engineering page not found
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	Doesn’t mention CRM for healthcare
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	Yes
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	Yes	Yes
Manufacturing	Yes	Doesn’t offer CRM for manufacturing
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	Yes	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	Doesn’t include CRM on the professional services page
Property Management	No	No
Real Estate	No	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	Yes
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	Yes
Travel Agents	No	Yes
Universities, College & Higher Education	No	Solution not CRM
Web Designers	No	No
Wholesalers & Distributors	No	Yes

SugarCRM vs SAP Sales Cloud Pros & Cons

SugarCRM Pros AI-powered data analysis Functionality and easy to use Developer tools for customization	SAP Sales Cloud Pros Unites data and sales process Actionable Analytics Effectively manages large volumes of lead and potential data
SugarCRM Cons No free plan Complex enough to require a significant learning curve Very difficult to use email campaign	SAP Sales Cloud Cons Limited offline functionality User Interface Clunky and slow mobile app

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