Want to know if SugarCRM or Creatio is the better or cheaper CRM software?
We compare them below on over 150 different metrics to help you make the right decision.
SugarCRM vs Creatio Reviews
 |  |
| SugarCRM | Creatio | |
| Trustpilot Rating | 2.5 | 3.8 |
| Number of Trustpilot Reviews | 144 | 2 |
| iPhone App Rating | 4 | 4.2 |
| Number of iPhone App Reviews | 68 | 11 |
| Android App Rating | 3.7 | No Rating |
| Number of Android App Reviews | 476 | No Review |
Sources
- https://www.trustpilot.com/review/sugarcrm.com
- https://www.trustpilot.com/review/creatio.com
- https://apps.apple.com/us/app/sugarcrm/id599208633
- https://apps.apple.com/us/app/mobile-creatio/id708432450
- https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US
- https://play.google.com/store/apps/details?id=com.creatio.mobileapp&hl=en_US&gl=US
SugarCRM vs Creatio Pricing
 |  |
| SugarCRM | Creatio | |
| Free Plan | No | No |
| Free Plan Limits | NA | NA |
| Free Trial | Yes | Yes |
| Free Trial Length | 7 day | 14 day |
| Cheapest Plan Name | Essentials | Standard |
| Cheapest Plan Cost Per Month | $85 | Not Listed |
| Mid Priced Plan Name | Advanced | NA |
| Mid Priced Plan Cost Per Month | $85 | Not Listed |
| Top Plan Name | Premier | NA |
| Top Plan Cost Per Month | $135 | Not Listed |
SugarCRM vs Creatio Features
 | |
SugarCRM Essentials vs Creatio Standard
| SugarCRM Essentials | Creatio Standard |
|
|
SugarCRM Advanced vs Creatio NA
| SugarCRM Advanced | Creatio NA |
| NA |
SugarCRM Premier vs Creatio NA
| SugarCRM Premier | Creatio NA |
| NA |
SugarCRM vs Creatio Integrations
| SugarCRM | Creatio |
|
|
* Please note that the list above may not be complete please check each company’s website for a complete list.
Other Included Features
| SugarCRM | Creatio | |
| API | Yes | Yes |
| Outlook Integration | No | Yes |
| Gmail Integration | Yes | Yes |
| QuickBooks Integration | Yes | No |
| Shopify Integration | Yes | No |
| WordPress Integration | Yes | No |
| Mailchimp Integration | Yes | Yes |
| WhatsApp integration | No | No |
| Facebook Integration | No | Yes |
| LinkedIn Integration | Yes | No |
| Twitter/X Integration | No | Yes |
| Google Calendar Integration | Yes | Yes |
| Excel Integration | No | Yes |
| Office 365 Integration | No | No |
| Google Sheets Integration | No | No |
| Xero Integration | Yes | No |
| Notion Integration | No | No |
| Asana Integration | No | No |
| Trello Integration | No | No |
| Zapier Integration | Yes | No |
| Invoicing | No | Yes |
| Marketing Automation | Yes | Yes |
| Email Marketing | No | Yes |
| SMS & Text Messaging | No | No |
| Project Management | No | Yes |
| AI | Yes | Yes |
| Voip & Telephony Integration | No | No |
| Dialer | No | No |
| Contract Management | Yes | Yes |
| Inventory Management | No | No |
| Quoting | Yes | Yes |
| Drip Marketing | Yes | Yes |
| Customer Portal | Yes | No |
| Appointment Scheduling | No | Yes |
| Workflow Automation & Management | Yes | Yes |
| ERP | No | No |
| Order Management | No | Yes |
| Ticketing System | Yes | Yes |
| Call Recording | No | Yes |
| Call Tracking | No | No |
| Task Management | Yes | Yes |
| Paypal & Payment Processing | Yes | No |
| Document Management | No | Yes |
| Shared Inbox | No | No |
| Create Landing Pages | Yes | Yes |
| Chat Function | Yes | Yes |
| Website Builder | No | No |
| Help Desk | No | Yes |
| GPS Tracking | No | No |
| Loyalty Program | No | No |
| Cloud Storage | Yes | Yes |
| Document Storage | Yes | Yes |
| Mapping | Yes | No |
SugarCRM vs Creatio Industry Specific CRM Solutions
The following comparison looks at whether or not SugarCRM or Creatio have dedicated landing pages explaining how their CRM software could be used for each industry.
SugarCRM vs Creatio Pros & Cons
SugarCRM Pros
| Creatio Pros
|
SugarCRM Cons
| Creatio Cons
|
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