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SugarCRM vs Apptivo Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if SugarCRM or Apptivo is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

SugarCRM vs Apptivo Reviews

SugarCRMApptivo
Trustpilot Rating2.52.6
Number of Trustpilot Reviews1446
iPhone App Rating43.2
Number of iPhone App Reviews6847
Android App Rating3.73.8
Number of Android App Reviews476163

Sources

  • https://www.trustpilot.com/review/sugarcrm.com
  • https://www.trustpilot.com/review/www.apptivo.com
  • https://apps.apple.com/us/app/sugarcrm/id599208633
  • https://apps.apple.com/us/app/apptivo-all-in-one/id1278180903
  • https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.apptivo.apptivobase&hl=en_US&gl=US

SugarCRM vs Apptivo Pricing

SugarCRMApptivo
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length7 day30 day
Cheapest Plan NameEssentialsLite
Cheapest Plan Cost Per Month$85$30
Mid Priced Plan NameAdvancedPremium
Mid Priced Plan Cost Per Month$85$30
Top Plan NamePremierUltimate
Top Plan Cost Per Month$135$50

SugarCRM vs Apptivo Features

SugarCRM Essentials vs Apptivo Lite

SugarCRM EssentialsApptivo Lite
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • 18 Apps
  • 100 Custom Fields Per App
  • 25 Workflows
  • 8 Custom Dashboards
  • 3rd Party Service Integration
  • 24×7 Support

SugarCRM Advanced vs Apptivo Premium

SugarCRM AdvancedApptivo Premium
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
  • 46 Apps
  • 250 Custom Fields Per App
  • 75 Workflows
  • 25 Custom Dashboards
  • 3rd Party Service Integration
  • 24×7 Support

SugarCRM Premier vs Apptivo Ultimate

SugarCRM PremierApptivo Ultimate
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
  • Guided selling
  • Enhanced forecasting
  • Geo mapping
  • Data enrichment & news feed
  • 2x the storage
  • Enhanced support
  • 57 Apps
  • 350 Custom Fields Per App
  • 150 Workflows
  • 50 Custom Dashboards
  • 3rd Party Service Integration
  • 24×7 Support

SugarCRM vs Apptivo Integrations

SugarCRMApptivo
  • Acuity
  • Hubspot
  • Marketo
  • Quickbooks
  • Salesloft
  • Shopify
  • Xpressdocs
  • Zendesk
  • Google Workspace
  • PayPal
  • Slack
  • Dropbox
  • Microsoft 365
  • WordPress
  • OneDrive
  • Stripe
  • Xero
  • QuickBooks

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

SugarCRMApptivo
APIYesYes
Outlook IntegrationNoYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesNo
WordPress IntegrationYesYes
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationNoYes
Office 365 IntegrationNoYes
Google Sheets IntegrationNoYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementNoNo
AIYesNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingYesNo
Customer PortalYesYes
Appointment SchedulingNoYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemYesYes
Call RecordingNoNo
Call TrackingNoNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingYesYes

SugarCRM vs Apptivo Industry Specific CRM Solutions

The following comparison looks at whether or not SugarCRM or Apptivo have dedicated landing pages explaining how their CRM software could be used for each industry.

SugarCRMApptivo
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsDoesn’t offer consultant CRMNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsYesNo
Customer ServiceYesNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoYes
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorYesNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoNo
Hotels & HospitalityNoYes
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsYesNo
ManufacturingYesYes
MarketingNoNo
Mortgage Brokers & Loan OfficesNoYes
Movers & Moving CompaniesYesNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateNoYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoYes
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoYes

SugarCRM vs Apptivo Pros & Cons

SugarCRM Pros

  • AI-powered data analysis
  • Functionality and easy to use
  • Developer tools for customization
Apptivo Pros

  • Wide range of functionalities
  • Customization Options
  • Professional Implementation Service
SugarCRM Cons

  • No free plan
  • Complex enough to require a significant learning curve
  • Very difficult to use email campaign
Apptivo Cons

  • Poor user interface
  • No refunds
  • Several bugs and a slow platform

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