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SharpSpring vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if SharpSpring or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

SharpSpring vs Nextiva Reviews

SharpSpringNextiva
Trustpilot Rating2.24.6
Number of Trustpilot Reviews82,941
iPhone App Rating1.83.8
Number of iPhone App Reviews273,900
Android App RatingNo Rating4.1
Number of Android App ReviewsNo Review3,040

Sources

  • https://www.trustpilot.com/review/sharpspring.com
  • https://www.trustpilot.com/review/nextiva.com
  • https://apps.apple.com/us/app/sharpspring/id992116669
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

SharpSpring vs Nextiva Pricing

SharpSpringNextiva
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesNo
Free Trial Length60 dayNA
Cheapest Plan NameLiteEssential
Cheapest Plan Cost Per Month$35$35.95
Mid Priced Plan NameStandardProfessional
Mid Priced Plan Cost Per Month$35$35.95
Top Plan NamePremiumEnterprise
Top Plan Cost Per Month$80$45.95

SharpSpring vs Nextiva Features

SharpSpring Lite vs Nextiva Essential

SharpSpring LiteNextiva Essential
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Reach and engagement reporting
  • Automated welcome email
  • Contact management
  • Web sign-up forms
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Marketing campaign calendar
  • 300+ integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

SharpSpring Standard vs Nextiva Professional

SharpSpring StandardNextiva Professional
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Reach and engagement reporting
  • Drilldown reporting
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Marketing campaign calendar
  • 300+ integrations
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

SharpSpring Premium vs Nextiva Enterprise

SharpSpring PremiumNextiva Enterprise
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Dynamic content in email
  • Reach and engagement reporting
  • Drilldown reporting
  • Engagement heat map
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Custom automation paths
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Facebook Lookalike Ad targeting
  • Retargeting Ads
  • Google Ads Manager
  • Marketing campaign calendar
  • 300+ integrations
  • Revenue reporting
  • SEO recommendations
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

SharpSpring vs Nextiva Integrations

SharpSpringNextiva
  • Litmus
  • Shutterstock
  • Salesforce
  • Zapier
  • Veeqo
  • Tilkee
  • Paperform
  • FreshBooks
  • ClickUp
  • PandaDoc
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

SharpSpringNextiva
APIYesNo
Outlook IntegrationNoYes
Gmail IntegrationNoYes
QuickBooks IntegrationNoNo
Shopify IntegrationYesNo
WordPress IntegrationNoNo
Mailchimp IntegrationNoNo
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesNo
InvoicingNoNo
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingNoYes
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingNoNo
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingNoNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoYes
Call TrackingNoYes
Task ManagementYesNo
Paypal & Payment ProcessingNoNo
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageNoNo
Document StorageNoNo
MappingNoNo

SharpSpring vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not SharpSpring or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

SharpSpringNextiva
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingNoNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitNoPhone but not CRM for nonprofits
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoYes
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoYes
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoYes
LogisticsNoYes
ManufacturingNoNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoPhone but not CRM for real estate
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoYes
RetailNoYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoYes
Web DesignersYesNo
Wholesalers & DistributorsNoNo

SharpSpring vs Nextiva Pros & Cons

SharpSpring Pros

  • Numerous workflow templates
  • Comprehensive Marketing Automation
  • Intuitive design
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
SharpSpring Cons

  • Deteriorating service and malfunctioning features
  • No free plan
  • Limited features compared to its competitors
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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