SharpSpring vs Bitrix24 Reviews & Pricing In 2025

Want to know if SharpSpring or Bitrix24 is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

SharpSpring vs Bitrix24 Reviews

	SharpSpring	Bitrix24
Trustpilot Rating	2.2	3.1
Number of Trustpilot Reviews	8	52
iPhone App Rating	1.8	3.9
Number of iPhone App Reviews	27	494
Android App Rating	No Rating	3.8
Number of Android App Reviews	No Review	48,400

Sources

SharpSpring vs Bitrix24 Pricing

	SharpSpring	Bitrix24
Free Plan	No	Yes
Free Plan Limits	NA	Unlimited users & 5GB
Free Trial	Yes	Yes
Free Trial Length	60 day	15 day
Cheapest Plan Name	Lite	Basic
Cheapest Plan Cost Per Month	$35	$249
Mid Priced Plan Name	Standard	Professional
Mid Priced Plan Cost Per Month	$35	$249
Top Plan Name	Premium	Enterprise
Top Plan Cost Per Month	$80	$499

SharpSpring vs Bitrix24 Features

SharpSpring Lite vs Bitrix24 Basic

SharpSpring Lite	Bitrix24 Basic
Drag & drop email templates AI content recommendations** Polls & Surveys Reach and engagement reporting Automated welcome email Contact management Web sign-up forms Registration form Payments Sell products & services SMS campaigns Text-to-join SMS reporting Post on Facebook, Instagram, LinkedIn Social reporting Marketing campaign calendar 300+ integrations	24 GB 5 users Collaboration Tasks & projects CRM Bitrix24 Sign Drive Contact Center Website builder Online store Customer support

SharpSpring Standard vs Bitrix24 Professional

SharpSpring Standard

Bitrix24 Professional

Drag & drop email templates
AI content recommendations**
Polls & Surveys
Scheduled email sends
Subject line A/B testing
Subject line recommendations
Subject line personalization
Reach and engagement reporting
Drilldown reporting
Newsletter archive
Automated welcome email
Resend to non-openers
Automation path templates
Contact management
Web sign-up forms
Contact segmentation
Custom segmentation
Contact activity segmentation
Registration form
Payments
Sell products & services
SMS campaigns
Text-to-join
SMS reporting
Post on Facebook, Instagram, LinkedIn
Social reporting
Schedule posts in advance
Social media ads manager
Marketing campaign calendar
300+ integrations

1 024 GB
100 users
Collaboration
Tasks & projects
X5 CRM
Bitrix24 Sign
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Automation
HR
Customer support
Administration

SharpSpring Premium vs Bitrix24 Enterprise

SharpSpring Premium

Bitrix24 Enterprise

Drag & drop email templates
AI content recommendations**
Polls & Surveys
Scheduled email sends
Subject line A/B testing
Subject line recommendations
Subject line personalization
Dynamic content in email
Reach and engagement reporting
Drilldown reporting
Engagement heat map
Newsletter archive
Automated welcome email
Resend to non-openers
Automation path templates
Custom automation paths
Contact management
Web sign-up forms
Contact segmentation
Custom segmentation
Contact activity segmentation
Registration form
Payments
Sell products & services
SMS campaigns
Text-to-join
SMS reporting
Post on Facebook, Instagram, LinkedIn
Social reporting
Schedule posts in advance
Social media ads manager
Facebook Lookalike Ad targeting
Retargeting Ads
Google Ads Manager
Marketing campaign calendar
300+ integrations
Revenue reporting
SEO recommendations

3 TB
250 users
Collaboration
Tasks & projects
X5 CRM
Bitrix24 Sign
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Automation
HR
Multiple branches
Scalability
Enterprise pack
Customer support
Administration

SharpSpring vs Bitrix24 Integrations

SharpSpring	Bitrix24
Litmus Shutterstock Salesforce Zapier Veeqo Tilkee Paperform FreshBooks ClickUp PandaDoc	Google MS Office OpenOffice Xero Mailchimp Unisender Mailigen Docusign IBM Lotus Notes Dropbox

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	SharpSpring	Bitrix24
API	Yes	Yes
Outlook Integration	No	No
Gmail Integration	No	No
QuickBooks Integration	No	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	Yes
Mailchimp Integration	No	Yes
WhatsApp integration	No	Yes
Facebook Integration	No	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	No	No
Excel Integration	No	Yes
Office 365 Integration	No	No
Google Sheets Integration	No	Yes
Xero Integration	No	Yes
Notion Integration	No	No
Asana Integration	No	Yes
Trello Integration	No	Yes
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	Yes
Project Management	No	Yes
AI	No	Yes
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	No	Yes
Inventory Management	No	Yes
Quoting	No	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	Yes
Appointment Scheduling	No	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	Yes
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	No	Yes
Document Management	No	Yes
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	No	Yes
Document Storage	No	Yes
Mapping	No	No

SharpSpring vs Bitrix24 Industry Specific CRM Solutions

The following comparison looks at whether or not SharpSpring or Bitrix24 have dedicated landing pages explaining how their CRM software could be used for each industry.

	SharpSpring	Bitrix24
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	Yes
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	Yes
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	Yes
Dentists	No	No
Doctors	No	Yes
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	Yes
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	Yes
Logistics	No	Yes
Manufacturing	No	No
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	Yes
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	No
Property Management	No	No
Real Estate	No	Yes
Recruiting & Recruitment Agencies	No	No
Restaurants	No	Yes
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	No	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	No	Yes
Travel Agents	No	Yes
Universities, College & Higher Education	No	No
Web Designers	Yes	No
Wholesalers & Distributors	No	No

SharpSpring vs Bitrix24 Pros & Cons

SharpSpring Pros Numerous workflow templates Comprehensive Marketing Automation Intuitive design	Bitrix24 Pros Sophisticated automation for sales, marketing, and project tasks Advanced email features Allows for deep customization of CRM fields, workflows, and processes
SharpSpring Cons Deteriorating service and malfunctioning features No free plan Limited features compared to its competitors	Bitrix24 Cons Not very intuitive or user-friendly Complexity in the initial setup Involves a learning curve

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