SharpSpring User Reviews & Pricing For 2025

Wondering if SharpSpring is the right CRM software for your business?

Then have a look at the user created reviews below, along with pricing and features.

SharpSpring User Reviews

SharpSpring Review Summary

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SharpSpring Reviews

Source	Review Score	Number of Reviews
Trustpilot	2.2	8
iPhone App	1.8	27
Android App	No Rating	No Review

SharpSpring Prices

Plan	Price
Free Plan	No
Free Trial	Yes
Free Trial Length	60 day
Cheapest Plan: Lite	$12 / month
Mid-Tier Plan: Standard	$35 / month
Top Plan: Premium	$80 / month

SharpSpring Features

Lite Features

• Drag & drop email templates
• AI content recommendations**
• Polls & Surveys
• Reach and engagement reporting
• Automated welcome email
• Contact management
• Web sign-up forms
• Registration form
• Payments
• Sell products & services
• SMS campaigns
• Text-to-join
• SMS reporting
• Post on Facebook, Instagram, LinkedIn
• Social reporting
• Marketing campaign calendar
• 300+ integrations

Standard Features

• Drag & drop email templates
• AI content recommendations**
• Polls & Surveys
• Scheduled email sends
• Subject line A/B testing
• Subject line recommendations
• Subject line personalization
• Reach and engagement reporting
• Drilldown reporting
• Newsletter archive
• Automated welcome email
• Resend to non-openers
• Automation path templates
• Contact management
• Web sign-up forms
• Contact segmentation
• Custom segmentation
• Contact activity segmentation
• Registration form
• Payments
• Sell products & services
• SMS campaigns
• Text-to-join
• SMS reporting
• Post on Facebook, Instagram, LinkedIn
• Social reporting
• Schedule posts in advance
• Social media ads manager
• Marketing campaign calendar
• 300+ integrations

Premium Features

• Drag & drop email templates
• AI content recommendations**
• Polls & Surveys
• Scheduled email sends
• Subject line A/B testing
• Subject line recommendations
• Subject line personalization
• Dynamic content in email
• Reach and engagement reporting
• Drilldown reporting
• Engagement heat map
• Newsletter archive
• Automated welcome email
• Resend to non-openers
• Automation path templates
• Custom automation paths
• Contact management
• Web sign-up forms
• Contact segmentation
• Custom segmentation
• Contact activity segmentation
• Registration form
• Payments
• Sell products & services
• SMS campaigns
• Text-to-join
• SMS reporting
• Post on Facebook, Instagram, LinkedIn
• Social reporting
• Schedule posts in advance
• Social media ads manager
• Facebook Lookalike Ad targeting
• Retargeting Ads
• Google Ads Manager
• Marketing campaign calendar
• 300+ integrations
• Revenue reporting
• SEO recommendations

List of SharpSpring Integrations

• Litmus
• Shutterstock
• Salesforce
• Zapier
• Veeqo
• Tilkee
• Paperform
• FreshBooks
• ClickUp
• PandaDoc

Other Features

 

Feature	Is It Included
API	Yes
Outlook Integration	No
Gmail Integration	No
QuickBooks Integration	No
Shopify Integration	Yes
WordPress Integration	No
Mailchimp Integration	No
WhatsApp integration	No
Facebook Integration	No
LinkedIn Integration	No
Twitter/X Integration	No
Google Calendar Integration	No
Excel Integration	No
Office 365 Integration	No
Google Sheets Integration	No
Xero Integration	No
Notion Integration	No
Asana Integration	No
Trello Integration	No
Zapier Integration	Yes
Invoicing	No
Marketing Automation	Yes
Email Marketing	Yes
SMS & Text Messaging	No
Project Management	No
AI	No
Voip & Telephony Integration	No
Dialer	No
Contract Management	No
Inventory Management	No
Quoting	No
Drip Marketing	Yes
Customer Portal	No
Appointment Scheduling	No
Workflow Automation & Management	Yes
ERP	No
Order Management	No
Ticketing System	No
Call Recording	No
Call Tracking	No
Task Management	Yes
Paypal & Payment Processing	No
Document Management	No
Shared Inbox	No
Create Landing Pages	Yes
Chat Function	Yes
Website Builder	No
Help Desk	Yes
GPS Tracking	No
Loyalty Program	No
Cloud Storage	No
Document Storage	No
Mapping	No

Industry Specific CRM Solution

• Accountants & Accounting Firms: No
• Architects & Architecture Firms: No
• Automotive Industry: No
• Banks & Banking: No
• Call Centers: No
• Car & Auto Dealerships: No
• Charity & Non-profit: No
• Churches: No
• Cleaners & Cleaning Businesses: No
• Coaches: No
• Consultants & Consulting Firms: No
• Construction: No
• Contractors: No
• Co-working: No
• Credit Unions: No
• Customer Service: No
• Dentists: No
• Doctors: No
• Ecommerce: Yes
• Email Marketing: Yes
• Electricians & Electrical Contractors: No
• Engineers & Engineering Firms: No
• Event Management: No
• Field Service: No
• Financial Advisors & Services: No
• Freight Brokers & Forwarders: No
• Government & Public Sector: No
• Graphic Designers & Creatives: No
• Gyms: No
• Healthcare Providers: No
• Hotels & Hospitality: No
• HVAC: No
• Insurance Agents: No
• Investment Banking: No
• Landscapers: No
• Lawyers & Law Firms: No
• Logistics: No
• Manufacturing: No
• Marketing: Yes
• Mortgage Brokers & Loan Offices: No
• Movers & Moving Companies: No
• Museums: No
• Personal Trainers: No
• Photographers: No
• Plumbers: No
• Political Campaigns: No
• Private Equity: No
• Professional Services: No
• Property Management: No
• Real Estate: No
• Recruiting & Recruitment Agencies: No
• Restaurants: No
• Retail: No
• Roofers & Roofing: No
• SaaS: No
• Schools: No
• Senior Living: No
• Solar Businesses: No
• Sports Teams: No
• Staffing Agencies: No
• Telemarketing: No
• Therapists: No
• Tour Operators: No
• Travel Agents: No
• Universities, College & Higher Education: No
• Web Designers: Yes
• Wholesalers & Distributors: No

SharpSpring Pros & Cons

Pros

• Numerous workflow templates
• Comprehensive Marketing Automation
• Intuitive design

Cons

• Deteriorating service and malfunctioning features
• No free plan
• Limited features compared to its competitors

Website: SharpSpring website