SAP Sales Cloud vs Act! Reviews & Pricing In 2025

Want to know if SAP Sales Cloud or Act! is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

SAP Sales Cloud vs Act! Reviews

	SAP Sales Cloud	Act!
Trustpilot Rating	2.9	4.2
Number of Trustpilot Reviews	4	10
iPhone App Rating	5	2.3
Number of iPhone App Reviews	3	37
Android App Rating	4.2	2.4
Number of Android App Reviews	5	72

Sources

SAP Sales Cloud vs Act! Pricing

	SAP Sales Cloud	Act!
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	30 day	14 day
Cheapest Plan Name	Standard	Act! Premium Cloud
Cheapest Plan Cost Per Month	Not Listed	Not Listed
Mid Priced Plan Name	NA	NA
Mid Priced Plan Cost Per Month	Not Listed	Not Listed
Top Plan Name	NA	Act! Premium Desktop
Top Plan Cost Per Month	Not Listed	$37.50

SAP Sales Cloud vs Act! Features

SAP Sales Cloud Standard vs Act! Act! Premium Cloud

SAP Sales Cloud Standard

Act! Act! Premium Cloud

Guided selling
Intelligent forecasting
Pipeline manager
Pipeline flow
Omnichannel engagement
Intelligent prioritization
Optimized user experience
Dynamic sales journeys
Sales campaigns
360-degree account insights
Interactive analytics
Performance-focused dashboards
Unified platform
Scalable selling
Engagement automation
Deep integration
Visit planning
Dynamic task surveys
Perfect store progression
Unified visit planning
Data-driven visit prioritization
Logistics optimization
Overlay routing

Immediate, browser-based access
World-class, secure hosting
Automatic updates and backups
Optional desktop sync
Expert technical support

SAP Sales Cloud NA vs Act! NA

SAP Sales Cloud NA	Act! NA
NA	NA

SAP Sales Cloud NA vs Act! Act! Premium Desktop

SAP Sales Cloud NA	Act! Act! Premium Desktop
NA	Networked and offline access Self-managed security Complete control of updates Compatibility w/desktop add-ons Expert technical support

SAP Sales Cloud vs Act! Integrations

SAP Sales Cloud	Act!
Microsoft Outlook Screendragon Inxmail 3CLogic Simplifier Mediafly In Mind Cloud Prosafety	Slack Eventbrite SurveyMonkey Shopify BigCommerce Facebook Freshdesk Zendesk QuickBooks Xero

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	SAP Sales Cloud	Act!
API	No	Yes
Outlook Integration	Yes	Yes
Gmail Integration	No	Yes
QuickBooks Integration	No	Yes
Shopify Integration	No	Yes
WordPress Integration	No	No
Mailchimp Integration	No	No
WhatsApp integration	No	No
Facebook Integration	No	Yes
LinkedIn Integration	No	Yes
Twitter/X Integration	No	Yes
Google Calendar Integration	No	Yes
Excel Integration	No	Yes
Office 365 Integration	No	Yes
Google Sheets Integration	No	Yes
Xero Integration	No	Yes
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	No	Yes
Invoicing	No	No
Marketing Automation	No	Yes
Email Marketing	No	Yes
SMS & Text Messaging	No	Yes
Project Management	No	No
AI	Yes	No
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	Yes
Inventory Management	No	No
Quoting	No	Yes
Drip Marketing	No	Yes
Customer Portal	No	No
Appointment Scheduling	No	Yes
Workflow Automation & Management	No	Yes
ERP	Yes	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	No
Call Tracking	No	No
Task Management	No	Yes
Paypal & Payment Processing	No	No
Document Management	No	Yes
Shared Inbox	No	No
Create Landing Pages	No	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	No	Yes
Document Storage	No	Yes
Mapping	Yes	Yes

SAP Sales Cloud vs Act! Industry Specific CRM Solutions

The following comparison looks at whether or not SAP Sales Cloud or Act! have dedicated landing pages explaining how their CRM software could be used for each industry.

	SAP Sales Cloud	Act!
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	No
Automotive Industry	Yes	No
Banks & Banking	Yes	No
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	No	No
Ecommerce	No	No
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Engineering page not found	Yes
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Doesn’t mention CRM for healthcare	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	No	Yes
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	Yes	No
Manufacturing	Doesn’t offer CRM for manufacturing	No
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Doesn’t include CRM on the professional services page	No
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	No
Restaurants	No	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	No	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	Yes	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	No
Universities, College & Higher Education	Solution not CRM	No
Web Designers	No	No
Wholesalers & Distributors	Yes	No

SAP Sales Cloud vs Act! Pros & Cons

SAP Sales Cloud Pros Unites data and sales process Actionable Analytics Effectively manages large volumes of lead and potential data	Act! Pros Good marketing automation workflow builder Excellent Sales Pipeline Tracking Robust contact management
SAP Sales Cloud Cons Limited offline functionality User Interface Clunky and slow mobile app	Act! Cons Dated user interface Email integration requires an external email client Limited access to analytics

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