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Salesforce vs SAP Sales Cloud Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Salesforce or SAP Sales Cloud is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Salesforce vs SAP Sales Cloud Reviews

SalesforceSAP Sales Cloud
Trustpilot Rating4.32.9
Number of Trustpilot Reviews4124
iPhone App Rating4.75
Number of iPhone App Reviews298,7003
Android App Rating3.84.2
Number of Android App Reviews47,3005

Sources

  • https://www.trustpilot.com/review/salesforce.com
  • https://www.trustpilot.com/review/sap.com
  • https://apps.apple.com/us/app/salesforce/id404249815
  • https://apps.apple.com/us/app/sap-sales-cloud/id6444071171
  • https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.sap.cxm.mobile.android&hl=en_US&gl=US

Salesforce vs SAP Sales Cloud Pricing

SalesforceSAP Sales Cloud
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length30 day30 day
Cheapest Plan NameStarter SuiteStandard
Cheapest Plan Cost Per Month$165Not Listed
Mid Priced Plan NameEnterpriseNA
Mid Priced Plan Cost Per Month$165Not Listed
Top Plan NameEinstein 1 SalesNA
Top Plan Cost Per Month$500Not Listed

Salesforce vs SAP Sales Cloud Features

Salesforce Starter Suite vs SAP Sales Cloud Standard

Salesforce Starter SuiteSAP Sales Cloud Standard
  • Simplified Setup & Onboarding
  • Lead, Account, Contact & Opportunity Management
  • Email Integration & Automated Activity Capture
  • Account, Contact, Lead, and Opportunity Management
  • Guided selling
  • Intelligent forecasting
  • Pipeline manager
  • Pipeline flow
  • Omnichannel engagement
  • Intelligent prioritization
  • Optimized user experience
  • Dynamic sales journeys
  • Sales campaigns
  • 360-degree account insights
  • Interactive analytics
  • Performance-focused dashboards
  • Unified platform
  • Scalable selling
  • Engagement automation
  • Deep integration
  • Visit planning
  • Dynamic task surveys
  • Perfect store progression
  • Unified visit planning
  • Data-driven visit prioritization
  • Logistics optimization
  • Overlay routing

Salesforce Enterprise vs SAP Sales Cloud NA

Salesforce EnterpriseSAP Sales Cloud NA
  • Everything in Professional plus Advanced Pipeline Management & Deal Insights
  • Territory Management & Planning
  • Workflow & Approvals Automation
  • Account, Contact, Lead, and Opportunity Management
  • Advanced Forecast & Pipeline Management
NA

Salesforce Einstein 1 Sales vs SAP Sales Cloud NA

Salesforce Einstein 1 SalesSAP Sales Cloud NA
  • Everything in Unlimited plus Einstein Copilot powered by Generative AI
  • Performance Management, Sales Programs, and Team Collaboration with Slack
  • Connect and unify all data with Data Cloud and Revenue Intelligence
  • Account, Contact, Lead, and Opportunity Management
  • Advanced Forecast & Pipeline Management
  • Sales Engagement & Conversation Intelligence
  • Premier Success Plan
  • Generative AI
  • Unified Data
  • Sales Planning, Programs & Collaboration
NA

Salesforce vs SAP Sales Cloud Integrations

SalesforceSAP Sales Cloud
  • G Suite
  • Slack
  • Quickbooks
  • MailChimp
  • LinkedIn
  • Docusign
  • JIRA
  • HelloSign
  • CodeScience
  • ActiveCampaign
  • Microsoft Outlook
  • Screendragon
  • Inxmail
  • 3CLogic
  • Simplifier
  • Mediafly
  • In Mind Cloud
  • Prosafety

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

SalesforceSAP Sales Cloud
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesNo
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationYesNo
Mailchimp IntegrationYesNo
WhatsApp integrationYesNo
Facebook IntegrationNoNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesNo
InvoicingNoNo
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingNoNo
Project ManagementYesNo
AIYesYes
Voip & Telephony IntegrationNoNo
DialerYesNo
Contract ManagementYesYes
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingNoNo
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesNo
ERPNoYes
Order ManagementYesNo
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoYes

Salesforce vs SAP Sales Cloud Industry Specific CRM Solutions

The following comparison looks at whether or not Salesforce or SAP Sales Cloud have dedicated landing pages explaining how their CRM software could be used for each industry.

SalesforceSAP Sales Cloud
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsNoNo
Automotive IndustryYesYes
Banks & BankingNoYes
Call CentersYesNo
Car & Auto DealershipsYesNo
Charity & Non-profitYesNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsYesNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsYesEngineering page not found
Event ManagementNoNo
Field ServiceYesNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorYesYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesDoesn’t mention CRM for healthcare
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesYes
Investment BankingYesNo
LandscapersYesNo
Lawyers & Law FirmsYesNo
LogisticsYesYes
ManufacturingYesDoesn’t offer CRM for manufacturing
MarketingNoNo
Mortgage Brokers & Loan OfficesYesNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesDoesn’t include CRM on the professional services page
Property ManagementYesNo
Real EstateNoYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingYesNo
Solar BusinessesYesNo
Sports TeamsNoYes
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsYesNo
Tour OperatorsYesYes
Travel AgentsYesYes
Universities, College & Higher EducationYesSolution not CRM
Web DesignersNoNo
Wholesalers & DistributorsYesYes

Salesforce vs SAP Sales Cloud Pros & Cons

Salesforce Pros

  • Free 30-day trial
  • Lead management
  • Best customer relationship management tool
SAP Sales Cloud Pros

  • Unites data and sales process
  • Actionable Analytics
  • Effectively manages large volumes of lead and potential data
Salesforce Cons

  • No free plan
  • The two factor authentication can be complicated
  • Very difficult to set up and customize
SAP Sales Cloud Cons

  • Limited offline functionality
  • User Interface
  • Clunky and slow mobile app

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