Want to know if Salesforce or Pipedrive is the better or cheaper CRM software?
We compare them below on over 150 different metrics to help you make the right decision.
Salesforce vs Pipedrive Reviews
| Salesforce | Pipedrive | |
| Trustpilot Rating | 4.3 | 4.5 |
| Number of Trustpilot Reviews | 412 | 1,803 |
| iPhone App Rating | 4.7 | 3.7 |
| Number of iPhone App Reviews | 298,700 | 500 |
| Android App Rating | 3.8 | 4 |
| Number of Android App Reviews | 47,300 | 3,270 |
Sources
- https://www.trustpilot.com/review/salesforce.com
- https://www.trustpilot.com/review/pipedrive.com
- https://apps.apple.com/us/app/salesforce/id404249815
- https://apps.apple.com/us/app/crm-sales-tracker-by-pipedrive/id921456160
- https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en_US&gl=US
- https://play.google.com/store/apps/details?id=com.pipedrive&hl=en_US&gl=US
Salesforce vs Pipedrive Pricing
| Salesforce | Pipedrive | |
| Free Plan | No | No |
| Free Plan Limits | NA | NA |
| Free Trial | Yes | Yes |
| Free Trial Length | 30 day | 14 day |
| Cheapest Plan Name | Starter Suite | Essential |
| Cheapest Plan Cost Per Month | $165 | $64 |
| Mid Priced Plan Name | Enterprise | Professional |
| Mid Priced Plan Cost Per Month | $165 | $64 |
| Top Plan Name | Einstein 1 Sales | Enterprise |
| Top Plan Cost Per Month | $500 | $129 |
Salesforce vs Pipedrive Features
Salesforce Starter Suite vs Pipedrive Essential
| Salesforce Starter Suite | Pipedrive Essential |
|
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Salesforce Enterprise vs Pipedrive Professional
| Salesforce Enterprise | Pipedrive Professional |
|
|
Salesforce Einstein 1 Sales vs Pipedrive Enterprise
| Salesforce Einstein 1 Sales | Pipedrive Enterprise |
|
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Salesforce vs Pipedrive Integrations
| Salesforce | Pipedrive |
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* Please note that the list above may not be complete please check each company’s website for a complete list.
Other Included Features
| Salesforce | Pipedrive | |
| API | Yes | Yes |
| Outlook Integration | Yes | Yes |
| Gmail Integration | Yes | Yes |
| QuickBooks Integration | Yes | Yes |
| Shopify Integration | No | Yes |
| WordPress Integration | Yes | No |
| Mailchimp Integration | Yes | Yes |
| WhatsApp integration | Yes | Yes |
| Facebook Integration | No | Yes |
| LinkedIn Integration | Yes | Yes |
| Twitter/X Integration | No | No |
| Google Calendar Integration | Yes | Yes |
| Excel Integration | Yes | Yes |
| Office 365 Integration | Yes | Yes |
| Google Sheets Integration | Yes | Yes |
| Xero Integration | Yes | Yes |
| Notion Integration | No | Yes |
| Asana Integration | Yes | Yes |
| Trello Integration | Yes | Yes |
| Zapier Integration | Yes | Yes |
| Invoicing | No | Yes |
| Marketing Automation | Yes | Yes |
| Email Marketing | Yes | Yes |
| SMS & Text Messaging | No | No |
| Project Management | Yes | Yes |
| AI | Yes | Yes |
| Voip & Telephony Integration | No | No |
| Dialer | Yes | No |
| Contract Management | Yes | Yes |
| Inventory Management | No | No |
| Quoting | Yes | Yes |
| Drip Marketing | No | Yes |
| Customer Portal | No | Yes |
| Appointment Scheduling | Yes | Yes |
| Workflow Automation & Management | Yes | Yes |
| ERP | No | No |
| Order Management | Yes | No |
| Ticketing System | No | No |
| Call Recording | Yes | Yes |
| Call Tracking | Yes | Yes |
| Task Management | Yes | Yes |
| Paypal & Payment Processing | Yes | Yes |
| Document Management | Yes | Yes |
| Shared Inbox | No | Yes |
| Create Landing Pages | Yes | Yes |
| Chat Function | Yes | Yes |
| Website Builder | No | No |
| Help Desk | Yes | Yes |
| GPS Tracking | No | No |
| Loyalty Program | No | No |
| Cloud Storage | Yes | Yes |
| Document Storage | Yes | Yes |
| Mapping | No | No |
Salesforce vs Pipedrive Industry Specific CRM Solutions
The following comparison looks at whether or not Salesforce or Pipedrive have dedicated landing pages explaining how their CRM software could be used for each industry.
Salesforce vs Pipedrive Pros & Cons
Salesforce Pros
| Pipedrive Pros
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Salesforce Cons
| Pipedrive Cons
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