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Salesforce vs Pipedrive Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Salesforce or Pipedrive is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Salesforce vs Pipedrive Reviews

SalesforcePipedrive
Trustpilot Rating4.34.5
Number of Trustpilot Reviews4121,803
iPhone App Rating4.73.7
Number of iPhone App Reviews298,700500
Android App Rating3.84
Number of Android App Reviews47,3003,270

Sources

  • https://www.trustpilot.com/review/salesforce.com
  • https://www.trustpilot.com/review/pipedrive.com
  • https://apps.apple.com/us/app/salesforce/id404249815
  • https://apps.apple.com/us/app/crm-sales-tracker-by-pipedrive/id921456160
  • https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.pipedrive&hl=en_US&gl=US

Salesforce vs Pipedrive Pricing

SalesforcePipedrive
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length30 day14 day
Cheapest Plan NameStarter SuiteEssential
Cheapest Plan Cost Per Month$165$64
Mid Priced Plan NameEnterpriseProfessional
Mid Priced Plan Cost Per Month$165$64
Top Plan NameEinstein 1 SalesEnterprise
Top Plan Cost Per Month$500$129

Salesforce vs Pipedrive Features

Salesforce Starter Suite vs Pipedrive Essential

Salesforce Starter SuitePipedrive Essential
  • Simplified Setup & Onboarding
  • Lead, Account, Contact & Opportunity Management
  • Email Integration & Automated Activity Capture
  • Account, Contact, Lead, and Opportunity Management
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations

Salesforce Enterprise vs Pipedrive Professional

Salesforce EnterprisePipedrive Professional
  • Everything in Professional plus Advanced Pipeline Management & Deal Insights
  • Territory Management & Planning
  • Workflow & Approvals Automation
  • Account, Contact, Lead, and Opportunity Management
  • Advanced Forecast & Pipeline Management
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Full email sync with templates, open and click tracking and group emailing
  • Automations builder, including email sequences
  • Meeting, email and video call scheduling

Salesforce Einstein 1 Sales vs Pipedrive Enterprise

Salesforce Einstein 1 SalesPipedrive Enterprise
  • Everything in Unlimited plus Einstein Copilot powered by Generative AI
  • Performance Management, Sales Programs, and Team Collaboration with Slack
  • Connect and unify all data with Data Cloud and Revenue Intelligence
  • Account, Contact, Lead, and Opportunity Management
  • Advanced Forecast & Pipeline Management
  • Sales Engagement & Conversation Intelligence
  • Premier Success Plan
  • Generative AI
  • Unified Data
  • Sales Planning, Programs & Collaboration
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Full email sync with templates, open and click tracking and group emailing
  • Automations builder, including email sequences
  • Meeting, email and video call scheduling
  • Project planning, tracking and delivery
  • Phone support
  • Scalable control of account permissions and visibilities
  • Ideal for increasingly busy pipelines and complex team structures
  • Enhanced security preferences
  • Complete access to all features
  • Unlimited reports and customizations
  • Double the number of automations per seat

Salesforce vs Pipedrive Integrations

SalesforcePipedrive
  • G Suite
  • Slack
  • Quickbooks
  • MailChimp
  • LinkedIn
  • Docusign
  • JIRA
  • HelloSign
  • CodeScience
  • ActiveCampaign
  • Zapier
  • Surfe
  • Slack
  • PandaDoc
  • DocuSign
  • Xero
  • Stripe
  • Trello
  • Asana
  • Zendesk

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

SalesforcePipedrive
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationYesNo
Mailchimp IntegrationYesYes
WhatsApp integrationYesYes
Facebook IntegrationNoYes
LinkedIn IntegrationYesYes
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationNoYes
Asana IntegrationYesYes
Trello IntegrationYesYes
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingNoNo
Project ManagementYesYes
AIYesYes
Voip & Telephony IntegrationNoNo
DialerYesNo
Contract ManagementYesYes
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoYes
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemNoNo
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxNoYes
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Salesforce vs Pipedrive Industry Specific CRM Solutions

The following comparison looks at whether or not Salesforce or Pipedrive have dedicated landing pages explaining how their CRM software could be used for each industry.

SalesforcePipedrive
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsNoYes
Automotive IndustryYesYes
Banks & BankingNoYes
Call CentersYesYes
Car & Auto DealershipsYesNo
Charity & Non-profitYesYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesYes
ConstructionYesYes
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesYes
DentistsYesYes
DoctorsYesYes
EcommerceYesYes
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsYesNo
Event ManagementNoYes
Field ServiceYesYes
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesYes
Government & Public SectorYesYes
Graphic Designers & CreativesNoYes
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACNoNo
Insurance AgentsYesYes
Investment BankingYesYes
LandscapersYesNo
Lawyers & Law FirmsYesYes
LogisticsYesYes
ManufacturingYesYes
MarketingNoYes
Mortgage Brokers & Loan OfficesYesNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoYes
PhotographersNoYes
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesYes
Property ManagementYesYes
Real EstateNoYes
Recruiting & Recruitment AgenciesYesYes
RestaurantsYesYes
RetailYesYes
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesNo
Senior LivingYesNo
Solar BusinessesYesYes
Sports TeamsNoNo
Staffing AgenciesYesYes
TelemarketingNoNo
TherapistsYesNo
Tour OperatorsYesNo
Travel AgentsYesYes
Universities, College & Higher EducationYesYes
Web DesignersNoYes
Wholesalers & DistributorsYesNo

Salesforce vs Pipedrive Pros & Cons

Salesforce Pros

  • Free 30-day trial
  • Lead management
  • Best customer relationship management tool
Pipedrive Pros

  • Machine learning-powered sales assistant for all plans
  • Workflow automation
  • Auto-tracking calls and emails
Salesforce Cons

  • No free plan
  • The two factor authentication can be complicated
  • Very difficult to set up and customize
Pipedrive Cons

  • No free plan
  • Drag-and-drop deal management can be tricky
  • Customer service is terrible

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