Salesforce vs EngageBay Reviews & Pricing In 2025

Want to know if Salesforce or EngageBay is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Salesforce vs EngageBay Reviews

	Salesforce	EngageBay
Trustpilot Rating	4.3	4.8
Number of Trustpilot Reviews	412	356
iPhone App Rating	4.7	2
Number of iPhone App Reviews	298,700	4
Android App Rating	3.8	No Rating
Number of Android App Reviews	47,300	No Review

Sources

Salesforce vs EngageBay Pricing

	Salesforce	EngageBay
Free Plan	No	Yes
Free Plan Limits	NA	250 contacts/15 users
Free Trial	Yes	No
Free Trial Length	30 day	NA
Cheapest Plan Name	Starter Suite	Basic
Cheapest Plan Cost Per Month	$165	$64.99
Mid Priced Plan Name	Enterprise	Growth
Mid Priced Plan Cost Per Month	$165	$64.99
Top Plan Name	Einstein 1 Sales	Pro
Top Plan Cost Per Month	$500	$119.99

Salesforce vs EngageBay Features

Salesforce Starter Suite vs EngageBay Basic

Salesforce Starter Suite	EngageBay Basic
Simplified Setup & Onboarding Lead, Account, Contact & Opportunity Management Email Integration & Automated Activity Capture Account, Contact, Lead, and Opportunity Management	500 Contacts Email Templates Web Pop-ups Landing Page Builder Lead Scoring SMS Marketing 3rd Party Integrations Social Suite Tag Manager

Salesforce Enterprise vs EngageBay Growth

Salesforce Enterprise	EngageBay Growth
Everything in Professional plus Advanced Pipeline Management & Deal Insights Territory Management & Planning Workflow & Approvals Automation Account, Contact, Lead, and Opportunity Management Advanced Forecast & Pipeline Management	5000 Contacts Marketing Automation Push Notifications Site Messages Broadcast A/B Testing Landing Page A/B Testing Custom Domain Call Records Service Automation Products Proposals

Salesforce Einstein 1 Sales vs EngageBay Pro

Salesforce Einstein 1 Sales

EngageBay Pro

Everything in Unlimited plus Einstein Copilot powered by Generative AI
Performance Management, Sales Programs, and Team Collaboration with Slack
Connect and unify all data with Data Cloud and Revenue Intelligence
Account, Contact, Lead, and Opportunity Management
Advanced Forecast & Pipeline Management
Sales Engagement & Conversation Intelligence
Premier Success Plan
Generative AI
Unified Data
Sales Planning, Programs & Collaboration

Unlimited Contacts
Marketing Automation
Web Analytics
Proposal Analytics
SSO
Role Management
Goals
Custom Reporting
Dedicated Account Manager
Uptime SLA
Phone Support

Salesforce vs EngageBay Integrations

Salesforce	EngageBay
G Suite Slack Quickbooks MailChimp LinkedIn Docusign JIRA HelloSign CodeScience ActiveCampaign	Zapier Shopify SendGrid Mailgun Xero Stripe Amazon Twilio DocuSign Asana

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Salesforce	EngageBay
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	No
QuickBooks Integration	Yes	Yes
Shopify Integration	No	Yes
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	Yes	Yes
Facebook Integration	No	No
LinkedIn Integration	Yes	Yes
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	Yes	Yes
Trello Integration	Yes	Yes
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	Yes
SMS & Text Messaging	No	Yes
Project Management	Yes	Yes
AI	Yes	No
Voip & Telephony Integration	No	Yes
Dialer	Yes	Yes
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	No	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	Yes	No
Ticketing System	No	Yes
Call Recording	Yes	Yes
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Salesforce vs EngageBay Industry Specific CRM Solutions

The following comparison looks at whether or not Salesforce or EngageBay have dedicated landing pages explaining how their CRM software could be used for each industry.

	Salesforce	EngageBay
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	No	Yes
Automotive Industry	Yes	No
Banks & Banking	No	Yes
Call Centers	Yes	Yes
Car & Auto Dealerships	Yes	No
Charity & Non-profit	Yes	Yes
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	Yes
Consultants & Consulting Firms	Yes	No
Construction	Yes	Yes
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	Yes
Dentists	Yes	No
Doctors	Yes	Yes
Ecommerce	Yes	No
Email Marketing	Yes	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	Yes	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	Yes	No
Landscapers	Yes	No
Lawyers & Law Firms	Yes	No
Logistics	Yes	No
Manufacturing	Yes	Yes
Marketing	No	Yes
Mortgage Brokers & Loan Offices	Yes	Yes
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	Yes	No
Real Estate	No	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	Yes	Yes
Retail	Yes	Yes
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	Yes	No
Senior Living	Yes	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	Yes
Therapists	Yes	No
Tour Operators	Yes	No
Travel Agents	Yes	Yes
Universities, College & Higher Education	Yes	No
Web Designers	No	Yes
Wholesalers & Distributors	Yes	No

Salesforce vs EngageBay Pros & Cons

Salesforce Pros Free 30-day trial Lead management Best customer relationship management tool	EngageBay Pros Free plan Marketing and sales products in unison Developer-friendly
Salesforce Cons No free plan The two factor authentication can be complicated Very difficult to set up and customize	EngageBay Cons Email templates look outdated Limited reporting capabilities High cost for usage

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