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Salesforce vs Close Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Salesforce or Close is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Salesforce vs Close Reviews

SalesforceClose
Trustpilot Rating4.33.8
Number of Trustpilot Reviews4122
iPhone App Rating4.74
Number of iPhone App Reviews298,70032
Android App Rating3.8No Rating
Number of Android App Reviews47,300No Review

Sources

  • https://www.trustpilot.com/review/salesforce.com
  • https://www.trustpilot.com/review/close.com
  • https://apps.apple.com/us/app/salesforce/id404249815
  • https://apps.apple.com/us/app/close-crm/id1668836284
  • https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.close.mobile&hl=en_US&gl=US

Salesforce vs Close Pricing

SalesforceClose
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length30 day14 day
Cheapest Plan NameStarter SuiteStartup
Cheapest Plan Cost Per Month$165$329
Mid Priced Plan NameEnterpriseProfessional
Mid Priced Plan Cost Per Month$165$329
Top Plan NameEinstein 1 SalesEnterprise
Top Plan Cost Per Month$500$749

Salesforce vs Close Features

Salesforce Starter Suite vs Close Startup

Salesforce Starter SuiteClose Startup
  • Simplified Setup & Onboarding
  • Lead, Account, Contact & Opportunity Management
  • Email Integration & Automated Activity Capture
  • Account, Contact, Lead, and Opportunity Management
  • Store Leads, Contacts, and Opportunities
  • 5 Workflows
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Salesforce Enterprise vs Close Professional

Salesforce EnterpriseClose Professional
  • Everything in Professional plus Advanced Pipeline Management & Deal Insights
  • Territory Management & Planning
  • Workflow & Approvals Automation
  • Account, Contact, Lead, and Opportunity Management
  • Advanced Forecast & Pipeline Management
  • Increased Leads, Contacts, Custom Fields, and Email Templates
  • Multiple Pipelines
  • 25 Workflows
  • Custom Activities
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Salesforce Einstein 1 Sales vs Close Enterprise

Salesforce Einstein 1 SalesClose Enterprise
  • Everything in Unlimited plus Einstein Copilot powered by Generative AI
  • Performance Management, Sales Programs, and Team Collaboration with Slack
  • Connect and unify all data with Data Cloud and Revenue Intelligence
  • Account, Contact, Lead, and Opportunity Management
  • Advanced Forecast & Pipeline Management
  • Sales Engagement & Conversation Intelligence
  • Premier Success Plan
  • Generative AI
  • Unified Data
  • Sales Planning, Programs & Collaboration
  • Custom Objects (Beta)
  • 100 Workflows
  • Call Coaching
  • Predictive Dialer
  • Custom roles & visibility permissions
  • Increased Leads, Contacts, Custom Fields, and Email Templates
  • Multiple Pipelines
  • Custom Activities
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Salesforce vs Close Integrations

SalesforceClose
  • G Suite
  • Slack
  • Quickbooks
  • MailChimp
  • LinkedIn
  • Docusign
  • JIRA
  • HelloSign
  • CodeScience
  • ActiveCampaign
  • HubSpot
  • Gmail
  • Calendly
  • Fivetran
  • Microsoft 365
  • Zapier
  • Close GPT
  • Zoom
  • Segment
  • SavvyCal

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

SalesforceClose
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationYesNo
Mailchimp IntegrationYesNo
WhatsApp integrationYesNo
Facebook IntegrationNoNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoYes
DialerYesYes
Contract ManagementYesYes
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingNoYes
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemNoNo
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Salesforce vs Close Industry Specific CRM Solutions

The following comparison looks at whether or not Salesforce or Close have dedicated landing pages explaining how their CRM software could be used for each industry.

SalesforceClose
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsNoNo
Automotive IndustryYesNo
Banks & BankingNoNo
Call CentersYesNo
Car & Auto DealershipsYesNo
Charity & Non-profitYesNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoYes
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesYes
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsYesNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsYesNo
Event ManagementNoNo
Field ServiceYesNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorYesNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesNo
LandscapersYesNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingNoYes
Mortgage Brokers & Loan OfficesYesNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesYes
Property ManagementYesNo
Real EstateNoYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesNo
Senior LivingYesNo
Solar BusinessesYesNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsYesNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Salesforce vs Close Pros & Cons

Salesforce Pros

  • Free 30-day trial
  • Lead management
  • Best customer relationship management tool
Close Pros

  • User-friendly and intuitive interface
  • Premium telephony and VoIP options
  • Fast Onboarding and Adoption
Salesforce Cons

  • No free plan
  • The two factor authentication can be complicated
  • Very difficult to set up and customize
Close Cons

  • Customer support
  • Limited Marketing Automation
  • Scalability Challenges

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