Pipeline CRM vs SugarCRM Reviews & Pricing In 2025

Want to know if Pipeline CRM or SugarCRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Pipeline CRM vs SugarCRM Reviews

	Pipeline CRM	SugarCRM
Trustpilot Rating	No Rating	2.5
Number of Trustpilot Reviews	No Review	144
iPhone App Rating	2.7	4
Number of iPhone App Reviews	21	68
Android App Rating	3.9	3.7
Number of Android App Reviews	118	476

Sources

Pipeline CRM vs SugarCRM Pricing

	Pipeline CRM	SugarCRM
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	7 day
Cheapest Plan Name	Start	Essentials
Cheapest Plan Cost Per Month	$39	$85
Mid Priced Plan Name	Develop	Advanced
Mid Priced Plan Cost Per Month	$39	$85
Top Plan Name	Grow	Premier
Top Plan Cost Per Month	$59	$135

Pipeline CRM vs SugarCRM Features

Pipeline CRM Start vs SugarCRM Essentials

Pipeline CRM Start

SugarCRM Essentials

1 Sales Pipeline
People
250 Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Deal and Activity Reporting
Import Data Excel or CSV
5 Exports per user per month
25 Custom Fields
Locked Fields
Required Fields
Conditional Fields
250 Email Trackings Per User
25 AI Email Assistant writing prompts
1 Automation
Task Templates
Goal Dashboard – Team/Individual
Share lists with internal users
SSO
1 Team

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support

Pipeline CRM Develop vs SugarCRM Advanced

Pipeline CRM Develop

SugarCRM Advanced

2 Sales Pipelines
People
2500 Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Deal and Activity Reporting
Import Data Excel or CSV
Unlimited Exports per user/month
35 Custom Fields
Locked Fields
Required Fields
Conditional Fields
Unlimited Email Trackings Per User
50 AI Email Assistant writing prompts
10 Automations
Task Templates
Goal Dashboard – Team/Individual
Performance Pulse
Milestones
Share lists with internal users
2 Free Read-only Users
SuperShare with External Partners
SSO
2 Teams

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations

Pipeline CRM Grow vs SugarCRM Premier

Pipeline CRM Grow

SugarCRM Premier

5 Sales Pipelines
People
Unlimited Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Deal and Activity Reporting
Import Data Excel or CSV
Unlimited Exports per user/month
Unlimited Custom Fields
Locked Fields
Required Fields
Conditional Fields
Conditional Formatting
Advanced De-duplication
Unlimited Email Trackings Per User
100 AI Email Assistant writing prompts
Email Templates
Bulk Emails
Email Drip Campaigns
20 Automations
Task Templates
Goal Dashboard – Team/Individual
Performance Pulse
Milestones
Hindsight
Deal Intelligence Fields
Share lists with internal users
Advanced Visibility
2 Free Read-only Users
SuperShare with External Partners
SSO
Unlimited Team

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations
Guided selling
Enhanced forecasting
Geo mapping
Data enrichment & news feed
2x the storage
Enhanced support

Pipeline CRM vs SugarCRM Integrations

Pipeline CRM	SugarCRM
Asana Mailchimp QuickBooks Zapier Trello Skyvia UpLead Pabbly Formstack Google Apps	Acuity Hubspot Marketo Quickbooks Salesloft Shopify Xpressdocs Zendesk

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Pipeline CRM	SugarCRM
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	No	Yes
WordPress Integration	No	Yes
Mailchimp Integration	Yes	Yes
WhatsApp integration	No	No
Facebook Integration	No	No
LinkedIn Integration	No	Yes
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	No	No
Google Sheets Integration	Yes	No
Xero Integration	No	Yes
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	No
SMS & Text Messaging	No	No
Project Management	Yes	No
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	Yes
Inventory Management	No	No
Quoting	No	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	Yes
Call Recording	No	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	No	Yes
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	No	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	Yes

Pipeline CRM vs SugarCRM Industry Specific CRM Solutions

The following comparison looks at whether or not Pipeline CRM or SugarCRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Pipeline CRM	SugarCRM
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	Yes
Automotive Industry	No	No
Banks & Banking	No	Yes
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	Doesn’t offer consultant CRM
Construction	Yes	No
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	Yes
Customer Service	No	Yes
Dentists	No	No
Doctors	No	No
Ecommerce	No	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	No
Hotels & Hospitality	No	No
HVAC	Yes	No
Insurance Agents	No	Yes
Investment Banking	No	Yes
Landscapers	Yes	No
Lawyers & Law Firms	No	No
Logistics	Yes	Yes
Manufacturing	Yes	Yes
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	Yes
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	Yes	No
Political Campaigns	No	No
Private Equity	No	Yes
Professional Services	Yes	Yes
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	Yes
Restaurants	No	No
Retail	No	No
Roofers & Roofing	No	No
SaaS	No	Yes
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	Yes
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	Yes	No

Pipeline CRM vs SugarCRM Pros & Cons

Pipeline CRM Pros Robust email campaign management Automation capabilities streamline marketing Highly customizable with powerful sales analytics tools	SugarCRM Pros AI-powered data analysis Functionality and easy to use Developer tools for customization
Pipeline CRM Cons Learning curve for more advanced customization Slow when it integrates with other software Lack certain tailored features for businesses	SugarCRM Cons No free plan Complex enough to require a significant learning curve Very difficult to use email campaign

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