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Pipedrive vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Pipedrive or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Pipedrive vs Nextiva Reviews

PipedriveNextiva
Trustpilot Rating4.54.6
Number of Trustpilot Reviews1,8032,941
iPhone App Rating3.73.8
Number of iPhone App Reviews5003,900
Android App Rating44.1
Number of Android App Reviews3,2703,040

Sources

  • https://www.trustpilot.com/review/pipedrive.com
  • https://www.trustpilot.com/review/nextiva.com
  • https://apps.apple.com/us/app/crm-sales-tracker-by-pipedrive/id921456160
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/details?id=com.pipedrive&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Pipedrive vs Nextiva Pricing

PipedriveNextiva
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesNo
Free Trial Length14 dayNA
Cheapest Plan NameEssentialEssential
Cheapest Plan Cost Per Month$64$35.95
Mid Priced Plan NameProfessionalProfessional
Mid Priced Plan Cost Per Month$64$35.95
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$129$45.95

Pipedrive vs Nextiva Features

Pipedrive Essential vs Nextiva Essential

Pipedrive EssentialNextiva Essential
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Pipedrive Professional vs Nextiva Professional

Pipedrive ProfessionalNextiva Professional
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Full email sync with templates, open and click tracking and group emailing
  • Automations builder, including email sequences
  • Meeting, email and video call scheduling
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Pipedrive Enterprise vs Nextiva Enterprise

Pipedrive EnterpriseNextiva Enterprise
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Full email sync with templates, open and click tracking and group emailing
  • Automations builder, including email sequences
  • Meeting, email and video call scheduling
  • Project planning, tracking and delivery
  • Phone support
  • Scalable control of account permissions and visibilities
  • Ideal for increasingly busy pipelines and complex team structures
  • Enhanced security preferences
  • Complete access to all features
  • Unlimited reports and customizations
  • Double the number of automations per seat
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Pipedrive vs Nextiva Integrations

PipedriveNextiva
  • Zapier
  • Surfe
  • Slack
  • PandaDoc
  • DocuSign
  • Xero
  • Stripe
  • Trello
  • Asana
  • Zendesk
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

PipedriveNextiva
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationYesNo
Facebook IntegrationYesNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesYes
Xero IntegrationYesNo
Notion IntegrationYesNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesNo
InvoicingYesNo
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementYesNo
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingYesNo
Customer PortalYesYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Pipedrive vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Pipedrive or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

PipedriveNextiva
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsYesNo
Automotive IndustryYesYes
Banks & BankingYesNo
Call CentersYesYes
Car & Auto DealershipsNoNo
Charity & Non-profitYesPhone but not CRM for nonprofits
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsYesNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementYesNo
Field ServiceYesNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersYesNo
Government & Public SectorYesYes
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesYes
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesYes
LogisticsYesYes
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersYesNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesNo
Property ManagementYesNo
Real EstateYesPhone but not CRM for real estate
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesYes
RetailYesYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsNoYes
Senior LivingNoNo
Solar BusinessesYesNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesYes
Web DesignersYesNo
Wholesalers & DistributorsNoNo

Pipedrive vs Nextiva Pros & Cons

Pipedrive Pros

  • Machine learning-powered sales assistant for all plans
  • Workflow automation
  • Auto-tracking calls and emails
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
Pipedrive Cons

  • No free plan
  • Drag-and-drop deal management can be tricky
  • Customer service is terrible
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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