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Pipedrive vs Close Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Pipedrive or Close is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Pipedrive vs Close Reviews

PipedriveClose
Trustpilot Rating4.53.8
Number of Trustpilot Reviews1,8032
iPhone App Rating3.74
Number of iPhone App Reviews50032
Android App Rating4No Rating
Number of Android App Reviews3,270No Review

Sources

  • https://www.trustpilot.com/review/pipedrive.com
  • https://www.trustpilot.com/review/close.com
  • https://apps.apple.com/us/app/crm-sales-tracker-by-pipedrive/id921456160
  • https://apps.apple.com/us/app/close-crm/id1668836284
  • https://play.google.com/store/apps/details?id=com.pipedrive&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.close.mobile&hl=en_US&gl=US

Pipedrive vs Close Pricing

PipedriveClose
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NameEssentialStartup
Cheapest Plan Cost Per Month$64$329
Mid Priced Plan NameProfessionalProfessional
Mid Priced Plan Cost Per Month$64$329
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$129$749

Pipedrive vs Close Features

Pipedrive Essential vs Close Startup

Pipedrive EssentialClose Startup
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Store Leads, Contacts, and Opportunities
  • 5 Workflows
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Pipedrive Professional vs Close Professional

Pipedrive ProfessionalClose Professional
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Full email sync with templates, open and click tracking and group emailing
  • Automations builder, including email sequences
  • Meeting, email and video call scheduling
  • Increased Leads, Contacts, Custom Fields, and Email Templates
  • Multiple Pipelines
  • 25 Workflows
  • Custom Activities
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Pipedrive Enterprise vs Close Enterprise

Pipedrive EnterpriseClose Enterprise
  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Full email sync with templates, open and click tracking and group emailing
  • Automations builder, including email sequences
  • Meeting, email and video call scheduling
  • Project planning, tracking and delivery
  • Phone support
  • Scalable control of account permissions and visibilities
  • Ideal for increasingly busy pipelines and complex team structures
  • Enhanced security preferences
  • Complete access to all features
  • Unlimited reports and customizations
  • Double the number of automations per seat
  • Custom Objects (Beta)
  • 100 Workflows
  • Call Coaching
  • Predictive Dialer
  • Custom roles & visibility permissions
  • Increased Leads, Contacts, Custom Fields, and Email Templates
  • Multiple Pipelines
  • Custom Activities
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Pipedrive vs Close Integrations

PipedriveClose
  • Zapier
  • Surfe
  • Slack
  • PandaDoc
  • DocuSign
  • Xero
  • Stripe
  • Trello
  • Asana
  • Zendesk
  • HubSpot
  • Gmail
  • Calendly
  • Fivetran
  • Microsoft 365
  • Zapier
  • Close GPT
  • Zoom
  • Segment
  • SavvyCal

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

PipedriveClose
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationYesNo
Facebook IntegrationYesNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationYesNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementYesYes
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingYesYes
Customer PortalYesYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Pipedrive vs Close Industry Specific CRM Solutions

The following comparison looks at whether or not Pipedrive or Close have dedicated landing pages explaining how their CRM software could be used for each industry.

PipedriveClose
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsYesNo
Automotive IndustryYesNo
Banks & BankingYesNo
Call CentersYesNo
Car & Auto DealershipsNoNo
Charity & Non-profitYesNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoYes
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsNoYes
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsYesNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementYesNo
Field ServiceYesNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersYesNo
Government & Public SectorYesNo
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersYesNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesYes
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesYesNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersYesNo
Wholesalers & DistributorsNoNo

Pipedrive vs Close Pros & Cons

Pipedrive Pros

  • Machine learning-powered sales assistant for all plans
  • Workflow automation
  • Auto-tracking calls and emails
Close Pros

  • User-friendly and intuitive interface
  • Premium telephony and VoIP options
  • Fast Onboarding and Adoption
Pipedrive Cons

  • No free plan
  • Drag-and-drop deal management can be tricky
  • Customer service is terrible
Close Cons

  • Customer support
  • Limited Marketing Automation
  • Scalability Challenges

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