Pipedrive vs Capsule Reviews & Pricing In 2025

Want to know if Pipedrive or Capsule is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Pipedrive vs Capsule Reviews

	Pipedrive	Capsule
Trustpilot Rating	4.5	4.6
Number of Trustpilot Reviews	1,803	42
iPhone App Rating	3.7	4.6
Number of iPhone App Reviews	500	38
Android App Rating	4	3.9
Number of Android App Reviews	3,270	347

Sources

• https://www.trustpilot.com/review/pipedrive.com
• https://www.trustpilot.com/review/capsulecrm.com
• https://apps.apple.com/us/app/crm-sales-tracker-by-pipedrive/id921456160
• https://apps.apple.com/us/app/capsule-crm/id660292932
• https://play.google.com/store/apps/details?id=com.pipedrive&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US

Pipedrive vs Capsule Pricing

	Pipedrive	Capsule
Free Plan	No	Yes
Free Plan Limits	NA	Two users & 250 contacts
Free Trial	Yes	Yes
Free Trial Length	14 day	14 day
Cheapest Plan Name	Essential	Starter
Cheapest Plan Cost Per Month	$64	$38
Mid Priced Plan Name	Professional	Growth
Mid Priced Plan Cost Per Month	$64	$38
Top Plan Name	Enterprise	Ultimate
Top Plan Cost Per Month	$129	$75

Pipedrive vs Capsule Features

Pipedrive Essential vs Capsule Starter

Pipedrive Essential	Capsule Starter
Lead, deal, contact, calendar and pipeline management Seamless data import and 400+ integrations	Everything in Free 30,000 Contacts 1 Sales Pipeline 1 Project Board 50 Custom Fields 5 Email Templates 1 Shared Mailbox 10 AI Content Assists Activity Reporting Key integrations

Pipedrive Professional vs Capsule Growth

Pipedrive Professional	Capsule Growth
Lead, deal, contact, calendar and pipeline management Seamless data import and 400+ integrations Full email sync with templates, open and click tracking and group emailing Automations builder, including email sequences Meeting, email and video call scheduling	Everything in Starter 60,000 Contacts 5 Sales Pipelines 5 Project Boards 150 Custom Fields 50 Email Templates 3 Shared Mailboxes 1000 AI Content Assists Important Fields Workflow Automation Custom Activity Types Advanced Sales Reporting User Roles & Permissions

Pipedrive Enterprise vs Capsule Ultimate

Pipedrive Enterprise

Capsule Ultimate

Lead, deal, contact, calendar and pipeline management Seamless data import and 400+ integrations Full email sync with templates, open and click tracking and group emailing Automations builder, including email sequences Meeting, email and video call scheduling Project planning, tracking and delivery Phone support Scalable control of account permissions and visibilities Ideal for increasingly busy pipelines and complex team structures Enhanced security preferences Complete access to all features Unlimited reports and customizations Double the number of automations per seat

Everything in Advanced 240,000 Contacts 100 Sales Pipelines 100 Project Boards Unlimited Custom Fields 1000 Email Templates 10 Shared Mailboxes 1000 AI Content Assists Implementation Support Import Assistance Custom Training Dedicated Account Manager Ongoing Priority Support

Pipedrive vs Capsule Integrations

Pipedrive	Capsule
Zapier Surfe Slack PandaDoc DocuSign Xero Stripe Trello Asana Zendesk	Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Pipedrive	Capsule
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	No
WordPress Integration	No	No
Mailchimp Integration	Yes	Yes
WhatsApp integration	Yes	No
Facebook Integration	Yes	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	Yes
Notion Integration	Yes	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	Yes	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	No
Project Management	Yes	Yes
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	Yes	No
Customer Portal	Yes	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	Yes	No
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	Yes
Shared Inbox	Yes	Yes
Create Landing Pages	Yes	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Pipedrive vs Capsule Industry Specific CRM Solutions

The following comparison looks at whether or not Pipedrive or Capsule have dedicated landing pages explaining how their CRM software could be used for each industry.

	Pipedrive	Capsule
Accountants & Accounting Firms	No	Yes
Architects & Architecture Firms	Yes	Yes
Automotive Industry	Yes	No
Banks & Banking	Yes	No
Call Centers	Yes	No
Car & Auto Dealerships	No	Yes
Charity & Non-profit	Yes	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	Yes
Construction	Yes	Yes
Contractors	No	Yes
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	Yes	No
Doctors	Yes	Yes
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	Yes	No
Field Service	Yes	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	Yes	Yes
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	Yes
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	Yes	Yes
Landscapers	No	No
Lawyers & Law Firms	Yes	Yes
Logistics	Yes	No
Manufacturing	Yes	Yes
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	Yes	No
Photographers	Yes	Yes
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	Yes
Professional Services	Yes	Yes
Property Management	Yes	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	Yes
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	No	Yes
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	Yes
Travel Agents	Yes	Yes
Universities, College & Higher Education	Yes	No
Web Designers	Yes	No
Wholesalers & Distributors	No	Yes

Pipedrive vs Capsule Pros & Cons

Pipedrive Pros Machine learning-powered sales assistant for all plans Workflow automation Auto-tracking calls and emails	Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear
Pipedrive Cons No free plan Drag-and-drop deal management can be tricky Customer service is terrible	Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality

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