Wondering if Pipedrive is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
Pipedrive User Reviews
Pipedrive Review Summary
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Pipedrive Reviews
| Source | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 4.5 | 1,803 |
| iPhone App | 3.7 | 500 |
| Android App | 4 | 3,270 |
Pipedrive Prices
| Plan | Price |
|---|---|
| Free Plan | No |
| Free Trial | Yes |
| Free Trial Length | 14 day |
| Cheapest Plan: Essential | $24 / month |
| Mid-Tier Plan: Professional | $64 / month |
| Top Plan: Enterprise | $129 / month |
Pipedrive Features
Essential Features
- Lead, deal, contact, calendar and pipeline management
- Seamless data import and 400+ integrations
Professional Features
- Lead, deal, contact, calendar and pipeline management
- Seamless data import and 400+ integrations
- Full email sync with templates, open and click tracking and group emailing
- Automations builder, including email sequences
- Meeting, email and video call scheduling
Enterprise Features
- Lead, deal, contact, calendar and pipeline management
- Seamless data import and 400+ integrations
- Full email sync with templates, open and click tracking and group emailing
- Automations builder, including email sequences
- Meeting, email and video call scheduling
- Project planning, tracking and delivery
- Phone support
- Scalable control of account permissions and visibilities
- Ideal for increasingly busy pipelines and complex team structures
- Enhanced security preferences
- Complete access to all features
- Unlimited reports and customizations
- Double the number of automations per seat
List of Pipedrive Integrations
Other Features
| Feature | Is It Included |
|---|---|
| API | Yes |
| Outlook Integration | Yes |
| Gmail Integration | Yes |
| QuickBooks Integration | Yes |
| Shopify Integration | Yes |
| WordPress Integration | No |
| Mailchimp Integration | Yes |
| WhatsApp integration | Yes |
| Facebook Integration | Yes |
| LinkedIn Integration | Yes |
| Twitter/X Integration | No |
| Google Calendar Integration | Yes |
| Excel Integration | Yes |
| Office 365 Integration | Yes |
| Google Sheets Integration | Yes |
| Xero Integration | Yes |
| Notion Integration | Yes |
| Asana Integration | Yes |
| Trello Integration | Yes |
| Zapier Integration | Yes |
| Invoicing | Yes |
| Marketing Automation | Yes |
| Email Marketing | Yes |
| SMS & Text Messaging | No |
| Project Management | Yes |
| AI | Yes |
| Voip & Telephony Integration | No |
| Dialer | No |
| Contract Management | Yes |
| Inventory Management | No |
| Quoting | Yes |
| Drip Marketing | Yes |
| Customer Portal | Yes |
| Appointment Scheduling | Yes |
| Workflow Automation & Management | Yes |
| ERP | No |
| Order Management | No |
| Ticketing System | No |
| Call Recording | Yes |
| Call Tracking | Yes |
| Task Management | Yes |
| Paypal & Payment Processing | Yes |
| Document Management | Yes |
| Shared Inbox | Yes |
| Create Landing Pages | Yes |
| Chat Function | Yes |
| Website Builder | No |
| Help Desk | Yes |
| GPS Tracking | No |
| Loyalty Program | No |
| Cloud Storage | Yes |
| Document Storage | Yes |
| Mapping | No |
Industry Specific CRM Solution
- Accountants & Accounting Firms: No
- Architects & Architecture Firms: Yes
- Automotive Industry: Yes
- Banks & Banking: Yes
- Call Centers: Yes
- Car & Auto Dealerships: No
- Charity & Non-profit: Yes
- Churches: No
- Cleaners & Cleaning Businesses: No
- Coaches: No
- Consultants & Consulting Firms: Yes
- Construction: Yes
- Contractors: No
- Co-working: No
- Credit Unions: No
- Customer Service: Yes
- Dentists: Yes
- Doctors: Yes
- Ecommerce: Yes
- Email Marketing: Yes
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: No
- Event Management: Yes
- Field Service: Yes
- Financial Advisors & Services: No
- Freight Brokers & Forwarders: Yes
- Government & Public Sector: Yes
- Graphic Designers & Creatives: Yes
- Gyms: No
- Healthcare Providers: Yes
- Hotels & Hospitality: Yes
- HVAC: No
- Insurance Agents: Yes
- Investment Banking: Yes
- Landscapers: No
- Lawyers & Law Firms: Yes
- Logistics: Yes
- Manufacturing: Yes
- Marketing: Yes
- Mortgage Brokers & Loan Offices: No
- Movers & Moving Companies: No
- Museums: No
- Personal Trainers: Yes
- Photographers: Yes
- Plumbers: No
- Political Campaigns: No
- Private Equity: No
- Professional Services: Yes
- Property Management: Yes
- Real Estate: Yes
- Recruiting & Recruitment Agencies: Yes
- Restaurants: Yes
- Retail: Yes
- Roofers & Roofing: No
- SaaS: Yes
- Schools: No
- Senior Living: No
- Solar Businesses: Yes
- Sports Teams: No
- Staffing Agencies: Yes
- Telemarketing: No
- Therapists: No
- Tour Operators: No
- Travel Agents: Yes
- Universities, College & Higher Education: Yes
- Web Designers: Yes
- Wholesalers & Distributors: No
Pipedrive Pros & Cons
Pros
- Machine learning-powered sales assistant for all plans
- Workflow automation
- Auto-tracking calls and emails
Cons
- No free plan
- Drag-and-drop deal management can be tricky
- Customer service is terrible
Website: Pipedrive website
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