Nutshell vs SugarCRM Reviews & Pricing In 2025

Want to know if Nutshell or SugarCRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Nutshell vs SugarCRM Reviews

	Nutshell	SugarCRM
Trustpilot Rating	2.8	2.5
Number of Trustpilot Reviews	3	144
iPhone App Rating	3.4	4
Number of iPhone App Reviews	68	68
Android App Rating	4.2	3.7
Number of Android App Reviews	206	476

Sources

Nutshell vs SugarCRM Pricing

	Nutshell	SugarCRM
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	7 day
Cheapest Plan Name	Foundation	Essentials
Cheapest Plan Cost Per Month	$49	$85
Mid Priced Plan Name	Pro	Advanced
Mid Priced Plan Cost Per Month	$49	$85
Top Plan Name	Enterprise	Premier
Top Plan Cost Per Month	$79	$135

Nutshell vs SugarCRM Features

Nutshell Foundation vs SugarCRM Essentials

Nutshell Foundation	SugarCRM Essentials
Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support	Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support

Nutshell Pro vs SugarCRM Advanced

Nutshell Pro	SugarCRM Advanced
Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support Sales automation Multiple pipelines Personal email sequences Sales quotas and activity quotas Full reporting suite, including Activity, Funnel, and Forecast reports	Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support Advanced workflows Omnichannel communications Pipeline management & analytics Forecasting Mobility Intelligent Lead & Opportunity Prioritization Standard support Mail & Calendar Integration 3rd-party integrations

Nutshell Enterprise vs SugarCRM Premier

Nutshell Enterprise

SugarCRM Premier

Unlimited Data, People, Company, Leads
Contact management and communication timelines
Email and calendar sync
Customizable single sales pipeline
Free live support
Sales automation
Multiple pipelines
Personal email sequences
Sales quotas and activity quotas
Full reporting suite, including Activity, Funnel, and Forecast reports
50 AI timeline summarizations per user each month
Zoom transcription summarization
Click tracking & notifications (also in Pro)
Connected form set up (also in Pro)
Unlimited in-app phone dialing and recording (also in Pro)
Unlimited pipelines and custom fields
100 AI timeline summarizations per user each month
Audit log, Changelog and Read-only SQL access
Multiple currencies
Free scheduled phone support
Ongoing white glove imports
API support

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations
Guided selling
Enhanced forecasting
Geo mapping
Data enrichment & news feed
2x the storage
Enhanced support

Nutshell vs SugarCRM Integrations

Nutshell	SugarCRM
Google Suite Microsoft 365 PandaDoc Dropbox Quickbooks Slack Zapier AppConnect Jira SAP	Acuity Hubspot Marketo Quickbooks Salesloft Shopify Xpressdocs Zendesk

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Nutshell	SugarCRM
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	Yes
Mailchimp Integration	No	Yes
WhatsApp integration	No	No
Facebook Integration	Yes	No
LinkedIn Integration	Yes	Yes
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	No	Yes
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	No
Project Management	No	No
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	No	Yes
Inventory Management	No	No
Quoting	No	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	Yes
Call Recording	No	No
Call Tracking	No	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	No	No
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	Yes

Nutshell vs SugarCRM Industry Specific CRM Solutions

The following comparison looks at whether or not Nutshell or SugarCRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Nutshell	SugarCRM
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	Yes
Automotive Industry	No	No
Banks & Banking	No	Yes
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	Doesn’t offer consultant CRM
Construction	Yes	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	Yes
Customer Service	No	Yes
Dentists	No	No
Doctors	No	No
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	Yes	No
Insurance Agents	No	Yes
Investment Banking	No	Yes
Landscapers	Yes	No
Lawyers & Law Firms	No	No
Logistics	No	Yes
Manufacturing	Yes	Yes
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	Yes
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	Yes
Professional Services	Yes	Yes
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	Yes
Restaurants	No	No
Retail	Yes	No
Roofers & Roofing	Yes	No
SaaS	Yes	Yes
Schools	No	No
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	Yes
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Nutshell vs SugarCRM Pros & Cons

Nutshell Pros User Interface Color-Coded System Automation and Sync	SugarCRM Pros AI-powered data analysis Functionality and easy to use Developer tools for customization
Nutshell Cons Collaboration Challenges Inconvenient lead contact bar AI only available for higher-tier users	SugarCRM Cons No free plan Complex enough to require a significant learning curve Very difficult to use email campaign

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