Nutshell vs Nextiva Reviews & Pricing In 2025

Want to know if Nutshell or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Nutshell vs Nextiva Reviews

	Nutshell	Nextiva
Trustpilot Rating	2.8	4.6
Number of Trustpilot Reviews	3	2,941
iPhone App Rating	3.4	3.8
Number of iPhone App Reviews	68	3,900
Android App Rating	4.2	4.1
Number of Android App Reviews	206	3,040

Sources

• https://www.trustpilot.com/review/nutshell.com
• https://www.trustpilot.com/review/nextiva.com
• https://apps.apple.com/us/app/nutshell-small-business-crm/id337938121
• https://apps.apple.com/us/app/nextiva-app/id738802901
• https://play.google.com/store/apps/details?id=com.nutshell.crm&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Nutshell vs Nextiva Pricing

	Nutshell	Nextiva
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	No
Free Trial Length	14 day	NA
Cheapest Plan Name	Foundation	Essential
Cheapest Plan Cost Per Month	$49	$35.95
Mid Priced Plan Name	Pro	Professional
Mid Priced Plan Cost Per Month	$49	$35.95
Top Plan Name	Enterprise	Enterprise
Top Plan Cost Per Month	$79	$45.95

Nutshell vs Nextiva Features

Nutshell Foundation vs Nextiva Essential

Nutshell Foundation	Nextiva Essential
Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support	Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

Nutshell Pro vs Nextiva Professional

Nutshell Pro	Nextiva Professional
Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support Sales automation Multiple pipelines Personal email sequences Sales quotas and activity quotas Full reporting suite, including Activity, Funnel, and Forecast reports	Unlimited conference calls, 40 participants Unlimited video conferencing Screensharing Auto attendant (multi-level) Mobile and Desktop SMS/MMS Salesforce/HubSpot Integrations Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

Nutshell Enterprise vs Nextiva Enterprise

Nutshell Enterprise

Nextiva Enterprise

Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support Sales automation Multiple pipelines Personal email sequences Sales quotas and activity quotas Full reporting suite, including Activity, Funnel, and Forecast reports 50 AI timeline summarizations per user each month Zoom transcription summarization Click tracking & notifications (also in Pro) Connected form set up (also in Pro) Unlimited in-app phone dialing and recording (also in Pro) Unlimited pipelines and custom fields 100 AI timeline summarizations per user each month Audit log, Changelog and Read-only SQL access Multiple currencies Free scheduled phone support Ongoing white glove imports API support

Unlimited participants on voice & video conferencing Call recording Unlimited video conference recording Voicemail transcription Microsoft Teams/ Enterprise Integrations Single Sign On Unlimited video conferencing Screensharing Auto attendant (multi-level) Mobile and Desktop SMS/MMS Salesforce/HubSpot Integrations Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

Nutshell vs Nextiva Integrations

Nutshell	Nextiva
Google Suite Microsoft 365 PandaDoc Dropbox Quickbooks Slack Zapier AppConnect Jira SAP	Zoho Salesforce Hubspot Zendesk Netsuite Workbooks ServiceNow Bullhorn Microsoft Dynamics SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Nutshell	Nextiva
API	Yes	No
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	No	No
Mailchimp Integration	No	No
WhatsApp integration	No	No
Facebook Integration	Yes	No
LinkedIn Integration	Yes	No
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	Yes
Xero Integration	No	No
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	No
Invoicing	No	No
Marketing Automation	Yes	No
Email Marketing	Yes	No
SMS & Text Messaging	No	Yes
Project Management	No	No
AI	Yes	No
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	No	No
Inventory Management	No	No
Quoting	No	No
Drip Marketing	Yes	No
Customer Portal	No	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	Yes	No
Paypal & Payment Processing	Yes	No
Document Management	No	No
Shared Inbox	No	No
Create Landing Pages	Yes	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	Yes	No

Nutshell vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Nutshell or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

	Nutshell	Nextiva
Accountants & Accounting Firms	No	Yes
Architects & Architecture Firms	Yes	No
Automotive Industry	No	Yes
Banks & Banking	No	No
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	Phone but not CRM for nonprofits
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	Yes	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	No	No
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	No
HVAC	Yes	No
Insurance Agents	No	Yes
Investment Banking	No	No
Landscapers	Yes	No
Lawyers & Law Firms	No	Yes
Logistics	No	Yes
Manufacturing	Yes	No
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	Phone but not CRM for real estate
Recruiting & Recruitment Agencies	No	No
Restaurants	No	Yes
Retail	Yes	Yes
Roofers & Roofing	Yes	No
SaaS	Yes	No
Schools	No	Yes
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	Yes
Web Designers	No	No
Wholesalers & Distributors	No	No

Nutshell vs Nextiva Pros & Cons

Nutshell Pros User Interface Color-Coded System Automation and Sync	Nextiva Pros Lots of collaboration features Auto-attendant feature Track leads and manage customer relationships
Nutshell Cons Collaboration Challenges Inconvenient lead contact bar AI only available for higher-tier users	Nextiva Cons Lot of bugs in the Nextiva mobile app Few management features Customer support

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