Nutshell vs Bitrix24 Reviews & Pricing In 2025

Want to know if Nutshell or Bitrix24 is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Nutshell vs Bitrix24 Reviews

	Nutshell	Bitrix24
Trustpilot Rating	2.8	3.1
Number of Trustpilot Reviews	3	52
iPhone App Rating	3.4	3.9
Number of iPhone App Reviews	68	494
Android App Rating	4.2	3.8
Number of Android App Reviews	206	48,400

Sources

Nutshell vs Bitrix24 Pricing

	Nutshell	Bitrix24
Free Plan	No	Yes
Free Plan Limits	NA	Unlimited users & 5GB
Free Trial	Yes	Yes
Free Trial Length	14 day	15 day
Cheapest Plan Name	Foundation	Basic
Cheapest Plan Cost Per Month	$49	$249
Mid Priced Plan Name	Pro	Professional
Mid Priced Plan Cost Per Month	$49	$249
Top Plan Name	Enterprise	Enterprise
Top Plan Cost Per Month	$79	$499

Nutshell vs Bitrix24 Features

Nutshell Foundation vs Bitrix24 Basic

Nutshell Foundation	Bitrix24 Basic
Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support	24 GB 5 users Collaboration Tasks & projects CRM Bitrix24 Sign Drive Contact Center Website builder Online store Customer support

Nutshell Pro vs Bitrix24 Professional

Nutshell Pro	Bitrix24 Professional
Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support Sales automation Multiple pipelines Personal email sequences Sales quotas and activity quotas Full reporting suite, including Activity, Funnel, and Forecast reports	1 024 GB 100 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Customer support Administration

Nutshell Enterprise vs Bitrix24 Enterprise

Nutshell Enterprise

Bitrix24 Enterprise

Unlimited Data, People, Company, Leads
Contact management and communication timelines
Email and calendar sync
Customizable single sales pipeline
Free live support
Sales automation
Multiple pipelines
Personal email sequences
Sales quotas and activity quotas
Full reporting suite, including Activity, Funnel, and Forecast reports
50 AI timeline summarizations per user each month
Zoom transcription summarization
Click tracking & notifications (also in Pro)
Connected form set up (also in Pro)
Unlimited in-app phone dialing and recording (also in Pro)
Unlimited pipelines and custom fields
100 AI timeline summarizations per user each month
Audit log, Changelog and Read-only SQL access
Multiple currencies
Free scheduled phone support
Ongoing white glove imports
API support

3 TB
250 users
Collaboration
Tasks & projects
X5 CRM
Bitrix24 Sign
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Automation
HR
Multiple branches
Scalability
Enterprise pack
Customer support
Administration

Nutshell vs Bitrix24 Integrations

Nutshell	Bitrix24
Google Suite Microsoft 365 PandaDoc Dropbox Quickbooks Slack Zapier AppConnect Jira SAP	Google MS Office OpenOffice Xero Mailchimp Unisender Mailigen Docusign IBM Lotus Notes Dropbox

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Nutshell	Bitrix24
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	No
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	Yes
Mailchimp Integration	No	Yes
WhatsApp integration	No	Yes
Facebook Integration	Yes	No
LinkedIn Integration	Yes	No
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	Yes
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	Yes
Xero Integration	No	Yes
Notion Integration	No	No
Asana Integration	Yes	Yes
Trello Integration	Yes	Yes
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	Yes
Project Management	No	Yes
AI	Yes	Yes
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	No	Yes
Inventory Management	No	Yes
Quoting	No	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	Yes
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	No	Yes
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	No

Nutshell vs Bitrix24 Industry Specific CRM Solutions

The following comparison looks at whether or not Nutshell or Bitrix24 have dedicated landing pages explaining how their CRM software could be used for each industry.

	Nutshell	Bitrix24
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	Yes
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	Yes	Yes
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	Yes
Dentists	No	No
Doctors	No	Yes
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	Yes
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	No
HVAC	Yes	No
Insurance Agents	No	No
Investment Banking	No	No
Landscapers	Yes	No
Lawyers & Law Firms	No	Yes
Logistics	No	Yes
Manufacturing	Yes	No
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	Yes
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	No	No
Restaurants	No	Yes
Retail	Yes	Yes
Roofers & Roofing	Yes	No
SaaS	Yes	No
Schools	No	No
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	No	Yes
Travel Agents	No	Yes
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Nutshell vs Bitrix24 Pros & Cons

Nutshell Pros User Interface Color-Coded System Automation and Sync	Bitrix24 Pros Sophisticated automation for sales, marketing, and project tasks Advanced email features Allows for deep customization of CRM fields, workflows, and processes
Nutshell Cons Collaboration Challenges Inconvenient lead contact bar AI only available for higher-tier users	Bitrix24 Cons Not very intuitive or user-friendly Complexity in the initial setup Involves a learning curve

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