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Nimble CRM vs SugarCRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Nimble CRM or SugarCRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Nimble CRM vs SugarCRM Reviews

Nimble CRMSugarCRM
Trustpilot Rating3.82.5
Number of Trustpilot Reviews2144
iPhone App Rating4.54
Number of iPhone App Reviews60968
Android App Rating3.13.7
Number of Android App Reviews174476

Sources

  • https://www.trustpilot.com/review/nimble.com
  • https://www.trustpilot.com/review/sugarcrm.com
  • https://apps.apple.com/us/app/nimble/id651636273
  • https://apps.apple.com/us/app/sugarcrm/id599208633
  • https://play.google.com/store/apps/details?id=com.nimble.client&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US

Nimble CRM vs SugarCRM Pricing

Nimble CRMSugarCRM
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length14 day7 day
Cheapest Plan NameNot ListedEssentials
Cheapest Plan Cost Per MonthNot Listed$85
Mid Priced Plan NameNAAdvanced
Mid Priced Plan Cost Per MonthNot Listed$85
Top Plan NameNAPremier
Top Plan Cost Per MonthNot Listed$135

Nimble CRM vs SugarCRM Features

Nimble CRM Not Listed vs SugarCRM Essentials

Nimble CRM Not ListedSugarCRM Essentials
  • Workflows & Automations
  • Segmentation & Saved Segments
  • Microsoft & Google Integration
  • Tasks & Notes
  • Stay in Touch Reminder
  • Calls & Events
  • Custom Fields
  • Tags
  • File Attachments
  • Contact Privacy Permissions
  • Contacts
  • Storage
  • Contact Auto-Enrichment
  • Social Profile Matching
  • Business Insights Capture
  • Nimble Prospector
  • Email Extensions
  • Individual & Team Activity Tracking
  • Team Collaboration
  • Customizable Dashboard
  • Custom Widgets
  • Nimble Prospector
  • Lead Qualification
  • Microsoft 365 Contact Sync
  • Customizable Pipelines
  • Vertical Industry Pipeline Templates
  • Drag-and-Drop Kanban Board View
  • List View & In-line Editing
  • Customizable Deal Cards
  • Custom Groups & Fields
  • Reports
  • Team Permissions
  • Web Forms
  • Group Messages
  • Group Messages Tracking & Reports
  • Email Templates
  • Individual Email Open & Click Tracking
  • Customizable Workflows
  • Vertical Industry Templates
  • Drag-and-Drop Kanband Board View
  • List View & In-line Editing
  • Customizable Workflows Cards
  • Custom Groups & Fields
  • Team Permissions
  • Action-Based Triggers
  • Outlook Sync
  • Outlook Calendar Sync
  • Microsoft Teams Integration
  • OneDrive Integration
  • Outlook Add-in
  • Outlook Mobile Add-in
  • Google Contacts Sync
  • Gmail Sync
  • Google Calendar Sync
  • Google Drive Integration
  • Gmail Add-on
  • Apple Mail Integration
  • App Integration Partners
  • Zapier Integration
  • API Access
  • iOS
  • AndroidOnline & Email Support
  • Comprehensive Support Center
  • Daily Live Q&A Sessions
  • Weekly Training Webinars
  • Free 1:1 Calls
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support

Nimble CRM NA vs SugarCRM Advanced

Nimble CRM NASugarCRM Advanced
NA
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations

Nimble CRM NA vs SugarCRM Premier

Nimble CRM NASugarCRM Premier
NA
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
  • Guided selling
  • Enhanced forecasting
  • Geo mapping
  • Data enrichment & news feed
  • 2x the storage
  • Enhanced support

Nimble CRM vs SugarCRM Integrations

Nimble CRMSugarCRM
  • ActiveCampaign
  • Freshbooks
  • Podio
  • Salesforce
  • Zapier
  • Xero
  • Zendesk
  • Zoho CRM
  • Netsuite
  • Stripe
  • Acuity
  • Hubspot
  • Marketo
  • Quickbooks
  • Salesloft
  • Shopify
  • Xpressdocs
  • Zendesk

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Nimble CRMSugarCRM
APIYesYes
Outlook IntegrationYesNo
Gmail IntegrationNoYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationNoNo
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoNo
Project ManagementNoNo
AINoYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoYes
Inventory ManagementNoNo
QuotingNoYes
Drip MarketingNoYes
Customer PortalNoYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingNoNo
Call TrackingNoNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoYes

Nimble CRM vs SugarCRM Industry Specific CRM Solutions

The following comparison looks at whether or not Nimble CRM or SugarCRM have dedicated landing pages explaining how their CRM software could be used for each industry.

Nimble CRMSugarCRM
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsYesYes
Automotive IndustryNoNo
Banks & BankingNoYes
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesYesNo
Cleaners & Cleaning BusinessesYesNo
CoachesYesNo
Consultants & Consulting FirmsNoDoesn’t offer consultant CRM
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoYes
Customer ServiceNoYes
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsYesNo
Engineers & Engineering FirmsYesNo
Event ManagementYesNo
Field ServiceNoNo
Financial Advisors & ServicesNoYes
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsYesNo
Healthcare ProvidersYesNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoYes
Investment BankingNoYes
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsYesYes
ManufacturingNoYes
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesYesYes
MuseumsNoNo
Personal TrainersYesNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoYes
Professional ServicesNoYes
Property ManagementNoNo
Real EstateNoNo
Recruiting & Recruitment AgenciesNoYes
RestaurantsNoNo
RetailNoNo
Roofers & RoofingYesNo
SaaSYesYes
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesYesYes
TelemarketingNoNo
TherapistsYesNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationYesNo
Web DesignersYesNo
Wholesalers & DistributorsYesNo

Nimble CRM vs SugarCRM Pros & Cons

Nimble CRM Pros

  • Group Messages with message tracking
  • Good selection of apps
  • Business Process Management Tools
SugarCRM Pros

  • AI-powered data analysis
  • Functionality and easy to use
  • Developer tools for customization
Nimble CRM Cons

  • Lack of a free plan
  • Some automation tools are not available in key CRM areas
  • Long list of features could slow down the system
SugarCRM Cons

  • No free plan
  • Complex enough to require a significant learning curve
  • Very difficult to use email campaign

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