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Neon One vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Neon One or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Neon One vs Nextiva Reviews

Neon OneNextiva
Trustpilot RatingNo Rating4.6
Number of Trustpilot ReviewsNo Review2,941
iPhone App RatingNo Rating3.8
Number of iPhone App ReviewsNo Review3,900
Android App RatingNo Rating4.1
Number of Android App ReviewsNo Review3,040

Sources

  • https://www.trustpilot.com/review/neonone.com
  • https://www.trustpilot.com/review/nextiva.com
  • https://www.apple.com/app-store/
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Neon One vs Nextiva Pricing

Neon OneNextiva
Free PlanNoNo
Free Plan LimitsNANA
Free TrialNoNo
Free Trial LengthNANA
Cheapest Plan NameEssentialsEssential
Cheapest Plan Cost Per Month$199$35.95
Mid Priced Plan NameImpactProfessional
Mid Priced Plan Cost Per Month$199$35.95
Top Plan NameEmpowerEnterprise
Top Plan Cost Per Month$399$45.95

Neon One vs Nextiva Features

Neon One Essentials vs Nextiva Essential

Neon One EssentialsNextiva Essential
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting
  • 1 Active Workflow
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Neon One Impact vs Nextiva Professional

Neon One ImpactNextiva Professional
  • QuickBooks integration
  • Volunteer Management
  • Events Management
  • Open API
  • 15 Active Workflows
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Neon One Empower vs Nextiva Enterprise

Neon One EmpowerNextiva Enterprise
  • Live Chat & Phone Support
  • Radius Search
  • Unlimited Active Workflows
  • QuickBooks integration
  • Volunteer Management
  • Events Management
  • Open API
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Neon One vs Nextiva Integrations

Neon OneNextiva
  • PayPal
  • Mailchimp
  • Eventbrite
  • Stripe
  • QuickBooks
  • Zapier
  • Constant Contact
  • QuickBooks
  • Klaviyo
  • Flipcause
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Neon OneNextiva
APIYesNo
Outlook IntegrationNoYes
Gmail IntegrationNoYes
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesNo
InvoicingNoNo
Marketing AutomationYesNo
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingNoNo
Drip MarketingNoNo
Customer PortalYesYes
Appointment SchedulingNoNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoYes
Call TrackingNoYes
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderYesNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Neon One vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Neon One or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

Neon OneNextiva
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingNoNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitYesPhone but not CRM for nonprofits
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementYesNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoYes
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoYes
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoYes
LogisticsNoYes
ManufacturingNoNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoPhone but not CRM for real estate
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoYes
RetailNoYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoYes
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Neon One vs Nextiva Pros & Cons

Neon One Pros

  • Smart deduplication to limit manual data entry
  • Useful platform to organize donor data and run reports
  • Engaging virtual fundraising campaigns
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
Neon One Cons

  • Terrible data migration process
  • Built-in email template tool can be complex
  • Expensive
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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