Monday.com vs SugarCRM Reviews & Pricing In 2025

Want to know if Monday.com or SugarCRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Monday.com vs SugarCRM Reviews

	Monday.com	SugarCRM
Trustpilot Rating	3.2	2.5
Number of Trustpilot Reviews	3,083	144
iPhone App Rating	4.8	4
Number of iPhone App Reviews	28,300	68
Android App Rating	4.8	3.7
Number of Android App Reviews	33,300	476

Sources

Monday.com vs SugarCRM Pricing

	Monday.com	SugarCRM
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	7 day
Cheapest Plan Name	Basic	Essentials
Cheapest Plan Cost Per Month	$20	$85
Mid Priced Plan Name	Standard	Advanced
Mid Priced Plan Cost Per Month	$20	$85
Top Plan Name	Pro	Premier
Top Plan Cost Per Month	$33	$135

Monday.com vs SugarCRM Features

Monday.com Basic vs SugarCRM Essentials

Monday.com Basic	SugarCRM Essentials
Unlimited customizable pipelines Unlimited contacts Unlimited boards Templates for lead, contact & deal management iOS & Android apps Unlimited free viewers Create a dashboard based on 1 board	Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support

Monday.com Standard vs SugarCRM Advanced

Monday.com Standard	SugarCRM Advanced
Advanced account, contact, & deal management 2-way email integration with Gmail and Outlook AI email generator Activity management Quotes & invoices Merge duplicate data Custom CRM automations (250 actions per month) Custom CRM integrations (250 actions per month) Create a dashboard that combines 5 boards	Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support Advanced workflows Omnichannel communications Pipeline management & analytics Forecasting Mobility Intelligent Lead & Opportunity Prioritization Standard support Mail & Calendar Integration 3rd-party integrations

Monday.com Pro vs SugarCRM Premier

Monday.com Pro

SugarCRM Premier

Sales forecasting
Email templates with custom parameters
Email tracking & automations
Mass emails
HTML editor for mass email
Mass email tracking
Google Calendar sync
Sales analytics
Customizable email signatures
Custom CRM automations (25,000 actions per month)
Custom CRM integrations (25,000 actions per month)
Create a dashboard that combines 10 boards

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations
Guided selling
Enhanced forecasting
Geo mapping
Data enrichment & news feed
2x the storage
Enhanced support

Monday.com vs SugarCRM Integrations

Monday.com	SugarCRM
MailChimp DocuSign Zendesk Salesforce Dropbox Slack GitLab Gmail Microsoft Teams Twilio	Acuity Hubspot Marketo Quickbooks Salesloft Shopify Xpressdocs Zendesk

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Monday.com	SugarCRM
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	Yes
Mailchimp Integration	Yes	Yes
WhatsApp integration	Yes	No
Facebook Integration	Yes	No
LinkedIn Integration	Yes	Yes
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	No	Yes
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	No	Yes
Invoicing	Yes	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	No
Project Management	Yes	No
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	Yes
Inventory Management	Yes	No
Quoting	Yes	Yes
Drip Marketing	No	Yes
Customer Portal	Yes	Yes
Appointment Scheduling	No	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	Yes	No
Ticketing System	Yes	Yes
Call Recording	No	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	Yes	No
Help Desk	Yes	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	Yes

Monday.com vs SugarCRM Industry Specific CRM Solutions

The following comparison looks at whether or not Monday.com or SugarCRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Monday.com	SugarCRM
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	Yes
Automotive Industry	Yes	No
Banks & Banking	Yes	Yes
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	Yes	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	Doesn’t offer consultant CRM
Construction	Yes	No
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	Yes
Customer Service	No	Yes
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	Yes	No
Field Service	No	No
Financial Advisors & Services	Yes	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	No	No
Gyms	Yes	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	Yes	Yes
Investment Banking	Yes	Yes
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	Yes	Yes
Manufacturing	Yes	Yes
Marketing	Yes	No
Mortgage Brokers & Loan Offices	Yes	No
Movers & Moving Companies	No	Yes
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	No
Plumbers	Yes	No
Political Campaigns	No	No
Private Equity	No	Yes
Professional Services	Yes	Yes
Property Management	Yes	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	Yes
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	Yes	No
Staffing Agencies	No	Yes
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	Yes	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Monday.com vs SugarCRM Pros & Cons

Monday.com Pros Simple to use CRM templates iOS & Android apps Custom CRM automations	SugarCRM Pros AI-powered data analysis Functionality and easy to use Developer tools for customization
Monday.com Cons Free trial is only 14 days Per-user pricing limits Requires enhancement in sales forecasting	SugarCRM Cons No free plan Complex enough to require a significant learning curve Very difficult to use email campaign

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