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Monday.com vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Monday.com or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Monday.com vs Nextiva Reviews

Monday.comNextiva
Trustpilot Rating3.24.6
Number of Trustpilot Reviews3,0832,941
iPhone App Rating4.83.8
Number of iPhone App Reviews28,3003,900
Android App Rating4.84.1
Number of Android App Reviews33,3003,040

Sources

  • https://www.trustpilot.com/review/www.monday.com
  • https://www.trustpilot.com/review/nextiva.com
  • https://apps.apple.com/us/app/monday-com-work-management/id1290128888
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/details?id=com.monday.monday&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Monday.com vs Nextiva Pricing

Monday.comNextiva
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesNo
Free Trial Length14 dayNA
Cheapest Plan NameBasicEssential
Cheapest Plan Cost Per Month$20$35.95
Mid Priced Plan NameStandardProfessional
Mid Priced Plan Cost Per Month$20$35.95
Top Plan NameProEnterprise
Top Plan Cost Per Month$33$45.95

Monday.com vs Nextiva Features

Monday.com Basic vs Nextiva Essential

Monday.com BasicNextiva Essential
  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Monday.com Standard vs Nextiva Professional

Monday.com StandardNextiva Professional
  • Advanced account, contact, & deal management
  • 2-way email integration with Gmail and Outlook
  • AI email generator
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Custom CRM automations (250 actions per month)
  • Custom CRM integrations (250 actions per month)
  • Create a dashboard that combines 5 boards
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Monday.com Pro vs Nextiva Enterprise

Monday.com ProNextiva Enterprise
  • Sales forecasting
  • Email templates with custom parameters
  • Email tracking & automations
  • Mass emails
  • HTML editor for mass email
  • Mass email tracking
  • Google Calendar sync
  • Sales analytics
  • Customizable email signatures
  • Custom CRM automations (25,000 actions per month)
  • Custom CRM integrations (25,000 actions per month)
  • Create a dashboard that combines 10 boards
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Monday.com vs Nextiva Integrations

Monday.comNextiva
  • MailChimp
  • DocuSign
  • Zendesk
  • Salesforce
  • Dropbox
  • Slack
  • GitLab
  • Gmail
  • Microsoft Teams
  • Twilio
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Monday.comNextiva
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationYesNo
Facebook IntegrationYesNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesYes
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationNoNo
InvoicingYesNo
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingNoNo
Customer PortalYesYes
Appointment SchedulingNoNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemYesNo
Call RecordingNoYes
Call TrackingYesYes
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderYesNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Monday.com vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Monday.com or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

Monday.comNextiva
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryYesYes
Banks & BankingYesNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitNoPhone but not CRM for nonprofits
ChurchesYesNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementYesNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsYesNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesYes
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesYes
LogisticsYesYes
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesYesNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesNo
Property ManagementYesNo
Real EstateYesPhone but not CRM for real estate
Recruiting & Recruitment AgenciesNoNo
RestaurantsYesYes
RetailYesYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsYesNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesYes
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Monday.com vs Nextiva Pros & Cons

Monday.com Pros

  • Simple to use CRM templates
  • iOS & Android apps
  • Custom CRM automations
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
Monday.com Cons

  • Free trial is only 14 days
  • Per-user pricing limits
  • Requires enhancement in sales forecasting
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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