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Monday.com vs Capsule Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Monday.com or Capsule is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Monday.com vs Capsule Reviews

Monday.comCapsule
Trustpilot Rating3.24.6
Number of Trustpilot Reviews3,08342
iPhone App Rating4.84.6
Number of iPhone App Reviews28,30038
Android App Rating4.83.9
Number of Android App Reviews33,300347

Sources

  • https://www.trustpilot.com/review/www.monday.com
  • https://www.trustpilot.com/review/capsulecrm.com
  • https://apps.apple.com/us/app/monday-com-work-management/id1290128888
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://play.google.com/store/apps/details?id=com.monday.monday&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US

Monday.com vs Capsule Pricing

Monday.comCapsule
Free PlanNoYes
Free Plan LimitsNATwo users & 250 contacts
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NameBasicStarter
Cheapest Plan Cost Per Month$20$38
Mid Priced Plan NameStandardGrowth
Mid Priced Plan Cost Per Month$20$38
Top Plan NameProUltimate
Top Plan Cost Per Month$33$75

Monday.com vs Capsule Features

Monday.com Basic vs Capsule Starter

Monday.com BasicCapsule Starter
  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations

Monday.com Standard vs Capsule Growth

Monday.com StandardCapsule Growth
  • Advanced account, contact, & deal management
  • 2-way email integration with Gmail and Outlook
  • AI email generator
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Custom CRM automations (250 actions per month)
  • Custom CRM integrations (250 actions per month)
  • Create a dashboard that combines 5 boards
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions

Monday.com Pro vs Capsule Ultimate

Monday.com ProCapsule Ultimate
  • Sales forecasting
  • Email templates with custom parameters
  • Email tracking & automations
  • Mass emails
  • HTML editor for mass email
  • Mass email tracking
  • Google Calendar sync
  • Sales analytics
  • Customizable email signatures
  • Custom CRM automations (25,000 actions per month)
  • Custom CRM integrations (25,000 actions per month)
  • Create a dashboard that combines 10 boards
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support

Monday.com vs Capsule Integrations

Monday.comCapsule
  • MailChimp
  • DocuSign
  • Zendesk
  • Salesforce
  • Dropbox
  • Slack
  • GitLab
  • Gmail
  • Microsoft Teams
  • Twilio
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Monday.comCapsule
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationYesNo
Facebook IntegrationYesNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationNoYes
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationNoYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingNoNo
Project ManagementYesYes
AIYesYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingNoNo
Customer PortalYesNo
Appointment SchedulingNoYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemYesNo
Call RecordingNoNo
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxNoYes
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderYesNo
Help DeskYesNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Monday.com vs Capsule Industry Specific CRM Solutions

The following comparison looks at whether or not Monday.com or Capsule have dedicated landing pages explaining how their CRM software could be used for each industry.

Monday.comCapsule
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoYes
Automotive IndustryYesNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoYes
Charity & Non-profitNoNo
ChurchesYesNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesYes
ConstructionYesYes
ContractorsYesYes
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesYes
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementYesNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoYes
GymsYesNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesYes
LandscapersNoNo
Lawyers & Law FirmsYesYes
LogisticsYesNo
ManufacturingYesYes
MarketingYesNo
Mortgage Brokers & Loan OfficesYesNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesYes
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoYes
Professional ServicesYesYes
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesNoYes
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsYesNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoYes
Travel AgentsYesYes
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoYes

Monday.com vs Capsule Pros & Cons

Monday.com Pros

  • Simple to use CRM templates
  • iOS & Android apps
  • Custom CRM automations
Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Monday.com Cons

  • Free trial is only 14 days
  • Per-user pricing limits
  • Requires enhancement in sales forecasting
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality

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