Wondering if Monday.com is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
Monday.com User Reviews
Monday.com Review Summary
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Monday.com Reviews
| Source | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 3.2 | 3,083 |
| iPhone App | 4.8 | 28,300 |
| Android App | 4.8 | 33,300 |
Monday.com Prices
| Plan | Price |
|---|---|
| Free Plan | No |
| Free Trial | Yes |
| Free Trial Length | 14 day |
| Cheapest Plan: Basic | $15 / month |
| Mid-Tier Plan: Standard | $20 / month |
| Top Plan: Pro | $33 / month |
Monday.com Features
Basic Features
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
- Templates for lead, contact & deal management
- iOS & Android apps
- Unlimited free viewers
- Create a dashboard based on 1 board
Standard Features
- Advanced account, contact, & deal management
- 2-way email integration with Gmail and Outlook
- AI email generator
- Activity management
- Quotes & invoices
- Merge duplicate data
- Custom CRM automations (250 actions per month)
- Custom CRM integrations (250 actions per month)
- Create a dashboard that combines 5 boards
Pro Features
- Sales forecasting
- Email templates with custom parameters
- Email tracking & automations
- Mass emails
- HTML editor for mass email
- Mass email tracking
- Google Calendar sync
- Sales analytics
- Customizable email signatures
- Custom CRM automations (25,000 actions per month)
- Custom CRM integrations (25,000 actions per month)
- Create a dashboard that combines 10 boards
List of Monday.com Integrations
- MailChimp
- DocuSign
- Zendesk
- Salesforce
- Dropbox
- Slack
- GitLab
- Gmail
- Microsoft Teams
- Twilio
Other Features
| Feature | Is It Included |
|---|---|
| API | Yes |
| Outlook Integration | Yes |
| Gmail Integration | Yes |
| QuickBooks Integration | Yes |
| Shopify Integration | Yes |
| WordPress Integration | No |
| Mailchimp Integration | Yes |
| WhatsApp integration | Yes |
| Facebook Integration | Yes |
| LinkedIn Integration | Yes |
| Twitter/X Integration | No |
| Google Calendar Integration | Yes |
| Excel Integration | Yes |
| Office 365 Integration | Yes |
| Google Sheets Integration | Yes |
| Xero Integration | No |
| Notion Integration | No |
| Asana Integration | Yes |
| Trello Integration | Yes |
| Zapier Integration | No |
| Invoicing | Yes |
| Marketing Automation | Yes |
| Email Marketing | Yes |
| SMS & Text Messaging | No |
| Project Management | Yes |
| AI | Yes |
| Voip & Telephony Integration | No |
| Dialer | No |
| Contract Management | Yes |
| Inventory Management | Yes |
| Quoting | Yes |
| Drip Marketing | No |
| Customer Portal | Yes |
| Appointment Scheduling | No |
| Workflow Automation & Management | Yes |
| ERP | No |
| Order Management | Yes |
| Ticketing System | Yes |
| Call Recording | No |
| Call Tracking | Yes |
| Task Management | Yes |
| Paypal & Payment Processing | Yes |
| Document Management | Yes |
| Shared Inbox | No |
| Create Landing Pages | Yes |
| Chat Function | Yes |
| Website Builder | Yes |
| Help Desk | Yes |
| GPS Tracking | No |
| Loyalty Program | No |
| Cloud Storage | Yes |
| Document Storage | Yes |
| Mapping | No |
Industry Specific CRM Solution
- Accountants & Accounting Firms: No
- Architects & Architecture Firms: No
- Automotive Industry: Yes
- Banks & Banking: Yes
- Call Centers: No
- Car & Auto Dealerships: No
- Charity & Non-profit: No
- Churches: Yes
- Cleaners & Cleaning Businesses: No
- Coaches: No
- Consultants & Consulting Firms: Yes
- Construction: Yes
- Contractors: Yes
- Co-working: No
- Credit Unions: No
- Customer Service: No
- Dentists: No
- Doctors: Yes
- Ecommerce: Yes
- Email Marketing: Yes
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: No
- Event Management: Yes
- Field Service: No
- Financial Advisors & Services: Yes
- Freight Brokers & Forwarders: No
- Government & Public Sector: No
- Graphic Designers & Creatives: No
- Gyms: Yes
- Healthcare Providers: Yes
- Hotels & Hospitality: Yes
- HVAC: No
- Insurance Agents: Yes
- Investment Banking: Yes
- Landscapers: No
- Lawyers & Law Firms: Yes
- Logistics: Yes
- Manufacturing: Yes
- Marketing: Yes
- Mortgage Brokers & Loan Offices: Yes
- Movers & Moving Companies: No
- Museums: No
- Personal Trainers: No
- Photographers: Yes
- Plumbers: Yes
- Political Campaigns: No
- Private Equity: No
- Professional Services: Yes
- Property Management: Yes
- Real Estate: Yes
- Recruiting & Recruitment Agencies: No
- Restaurants: Yes
- Retail: Yes
- Roofers & Roofing: No
- SaaS: Yes
- Schools: Yes
- Senior Living: No
- Solar Businesses: No
- Sports Teams: Yes
- Staffing Agencies: No
- Telemarketing: No
- Therapists: No
- Tour Operators: No
- Travel Agents: Yes
- Universities, College & Higher Education: Yes
- Web Designers: No
- Wholesalers & Distributors: No
Monday.com Pros & Cons
Pros
- Simple to use CRM templates
- iOS & Android apps
- Custom CRM automations
Cons
- Free trial is only 14 days
- Per-user pricing limits
- Requires enhancement in sales forecasting
Website: Monday.com website
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