Microsoft Dynamics 365 vs SAP Sales Cloud Reviews & Pricing In 2025

Want to know if Microsoft Dynamics 365 or SAP Sales Cloud is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Microsoft Dynamics 365 vs SAP Sales Cloud Reviews

	Microsoft Dynamics 365	SAP Sales Cloud
Trustpilot Rating	1.4	2.9
Number of Trustpilot Reviews	1,588	4
iPhone App Rating	4.3	5
Number of iPhone App Reviews	892	3
Android App Rating	4	4.2
Number of Android App Reviews	7,330	5

Sources

Microsoft Dynamics 365 vs SAP Sales Cloud Pricing

	Microsoft Dynamics 365	SAP Sales Cloud
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	30 day	30 day
Cheapest Plan Name	Dynamics 365 Sales Professional	Standard
Cheapest Plan Cost Per Month	$95	Not Listed
Mid Priced Plan Name	Dynamics 365 Sales Enterprise	NA
Mid Priced Plan Cost Per Month	$95	Not Listed
Top Plan Name	Dynamics 365 Sales Premium	NA
Top Plan Cost Per Month	$135	Not Listed

Microsoft Dynamics 365 vs SAP Sales Cloud Features

Microsoft Dynamics 365 Dynamics 365 Sales Professional vs SAP Sales Cloud Standard

Microsoft Dynamics 365 Dynamics 365 Sales Professional

SAP Sales Cloud Standard

Lead and opportunity management
Marketing lists and quick campaigns
Products, price lists, and product bundles
Quotes, orders, and invoices
CPQ and data enrichment solution discovery
Live org charts
Mobile app
Outlook
Exchange
Excel
Teams3
OneDrive / SharePoint
OneNote
Export to Excel
Advanced analytics with separate Microsoft Power BI license
Real-time sales reports and dashboards

Guided selling
Intelligent forecasting
Pipeline manager
Pipeline flow
Omnichannel engagement
Intelligent prioritization
Optimized user experience
Dynamic sales journeys
Sales campaigns
360-degree account insights
Interactive analytics
Performance-focused dashboards
Unified platform
Scalable selling
Engagement automation
Deep integration
Visit planning
Dynamic task surveys
Perfect store progression
Unified visit planning
Data-driven visit prioritization
Logistics optimization
Overlay routing

Microsoft Dynamics 365 Dynamics 365 Sales Enterprise vs SAP Sales Cloud NA

Microsoft Dynamics 365 Dynamics 365 Sales Enterprise

SAP Sales Cloud NA

Lead and opportunity management
Marketing lists and quick campaigns
Products, price lists, and product bundles
Quotes, orders, and invoices
CPQ and data enrichment solution discovery
Live org charts
Mobile app
Forecasting
Product relationships and hierarchies
Cases (for Sales)
Assistant (standard cards)
Email intelligence (email engagement and auto-capture)
Sales playbooks
Competitors, sales goals, and territory management
Partner relationship management
Outlook
Exchange
Excel
Teams3
OneDrive / SharePoint
OneNote
Knowledge management
Export to Excel
Advanced analytics with separate Microsoft Power BI license
Real-time sales reports and dashboards
Application customizations
Custom applications5 (Microsoft Power Apps)
Workflow automation6 (Microsoft Power Automate)
Contextual insights and recommendations with natural language
Copilot full-screen view
Copilot-generated lead and opportunity summaries
Copilot-generated meeting preparation summaries
Copilot-generated emails
Conversation intelligence
Create, edit, and read Dynamics 365 Sales records in Outlook
Copilot-generated opportunity summaries in Outlook
Copilot-generated emails in Outlook
Copilot-generated email summaries in Outlook
Conversation intelligence
Collaborative deal rooms in Teams3

Microsoft Dynamics 365 Dynamics 365 Sales Premium vs SAP Sales Cloud NA

Microsoft Dynamics 365 Dynamics 365 Sales Premium

SAP Sales Cloud NA

Lead and opportunity management
Marketing lists and quick campaigns
Products, price lists, and product bundles
Quotes, orders, and invoices
CPQ and data enrichment solution discovery
Live org charts
Mobile app
Forecasting
Product relationships and hierarchies
Cases (for Sales)
Assistant (standard cards)
Email intelligence (email engagement and auto-capture)
Sales playbooks
Competitors, sales goals, and territory management
Partner relationship management
Outlook
Exchange
Excel
Teams3
OneDrive / SharePoint
OneNote
Knowledge management
Export to Excel
Advanced analytics with separate Microsoft Power BI license
Real-time sales reports and dashboards
Application customizations
Custom applications5 (Microsoft Power Apps)
Workflow automation6 (Microsoft Power Automate)
Contextual insights and recommendations with natural language
Copilot full-screen view
Copilot-generated lead and opportunity summaries
Copilot-generated meeting preparation summaries
Copilot-generated emails
Conversation intelligence
Create, edit, and read Dynamics 365 Sales records in Outlook
Copilot-generated opportunity summaries in Outlook
Copilot-generated emails in Outlook
Copilot-generated email summaries in Outlook
Conversation intelligence
Collaborative deal rooms in Teams3

Microsoft Dynamics 365 vs SAP Sales Cloud Integrations

Microsoft Dynamics 365	SAP Sales Cloud
DocuSign Salesforce Microsoft Teams ADP Workforce Now Emburse Certify Expense LinkedIn Adobe Acrobat Sign Zoho Expense PandaDoc Nextiva	Microsoft Outlook Screendragon Inxmail 3CLogic Simplifier Mediafly In Mind Cloud Prosafety

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Microsoft Dynamics 365	SAP Sales Cloud
API	No	No
Outlook Integration	Yes	Yes
Gmail Integration	No	No
QuickBooks Integration	No	No
Shopify Integration	No	No
WordPress Integration	No	No
Mailchimp Integration	No	No
WhatsApp integration	No	No
Facebook Integration	No	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	No	No
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	No	No
Xero Integration	No	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	No	No
Invoicing	Yes	No
Marketing Automation	Yes	No
Email Marketing	No	No
SMS & Text Messaging	No	No
Project Management	Yes	No
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	Yes	No
Contract Management	No	Yes
Inventory Management	Yes	No
Quoting	Yes	No
Drip Marketing	No	No
Customer Portal	Yes	No
Appointment Scheduling	No	No
Workflow Automation & Management	Yes	No
ERP	No	Yes
Order Management	Yes	No
Ticketing System	Yes	No
Call Recording	Yes	No
Call Tracking	No	No
Task Management	Yes	No
Paypal & Payment Processing	Yes	No
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	Yes

Microsoft Dynamics 365 vs SAP Sales Cloud Industry Specific CRM Solutions

The following comparison looks at whether or not Microsoft Dynamics 365 or SAP Sales Cloud have dedicated landing pages explaining how their CRM software could be used for each industry.

	Microsoft Dynamics 365	SAP Sales Cloud
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	No
Automotive Industry	No	Yes
Banks & Banking	Yes	Yes
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	Yes	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	No	No
Ecommerce	Yes	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	Engineering page not found
Event Management	No	No
Field Service	Yes	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Doesn’t mention CRM for healthcare	Doesn’t mention CRM for healthcare
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	Yes
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	No	Yes
Manufacturing	Yes	Doesn’t offer CRM for manufacturing
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	Yes	No
Private Equity	No	No
Professional Services	No	Doesn’t include CRM on the professional services page
Property Management	No	No
Real Estate	No	Yes
Recruiting & Recruitment Agencies	No	No
Restaurants	No	No
Retail	Not a CRM solution	Yes
Roofers & Roofing	No	No
SaaS	No	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	Yes	Yes
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	Yes
Travel Agents	No	Yes
Universities, College & Higher Education	No	Solution not CRM
Web Designers	No	No
Wholesalers & Distributors	No	Yes

Microsoft Dynamics 365 vs SAP Sales Cloud Pros & Cons

Microsoft Dynamics 365 Pros Cloud service and on-premises solution Wide range of features Free 30-day trial	SAP Sales Cloud Pros Unites data and sales process Actionable Analytics Effectively manages large volumes of lead and potential data
Microsoft Dynamics 365 Cons Integration available as an add-on Difficulty with the user interface Customer service not that effective	SAP Sales Cloud Cons Limited offline functionality User Interface Clunky and slow mobile app

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