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Microsoft Dynamics 365 vs Method CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Microsoft Dynamics 365 or Method CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Microsoft Dynamics 365 vs Method CRM Reviews

Microsoft Dynamics 365Method CRM
Trustpilot Rating1.4No Rating
Number of Trustpilot Reviews1,588No Review
iPhone App Rating4.32.2
Number of iPhone App Reviews89217
Android App Rating43.8
Number of Android App Reviews7,33074

Sources

  • https://www.trustpilot.com/review/www.microsoft.com
  • https://www.trustpilot.com/review/www.method.me
  • https://apps.apple.com/us/app/microsoft-dynamics-365/id678800460
  • https://apps.apple.com/us/app/method-crm/id1101726186
  • https://play.google.com/store/apps/details?id=com.microsoft.crm.crmphone&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.method.methodcrm&hl=en_US&gl=US

Microsoft Dynamics 365 vs Method CRM Pricing

Microsoft Dynamics 365Method CRM
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length30 day14 day
Cheapest Plan NameDynamics 365 Sales ProfessionalContact Management
Cheapest Plan Cost Per Month$95$44
Mid Priced Plan NameDynamics 365 Sales EnterpriseCRM Pro
Mid Priced Plan Cost Per Month$95$44
Top Plan NameDynamics 365 Sales PremiumCRM Enterprise
Top Plan Cost Per Month$135$74

Microsoft Dynamics 365 vs Method CRM Features

Microsoft Dynamics 365 Dynamics 365 Sales Professional vs Method CRM Contact Management

Microsoft Dynamics 365 Dynamics 365 Sales ProfessionalMethod CRM Contact Management
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • Contact management
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views
  • Online portals
  • Self-serve contact portals
  • Communication & productivity
  • Send emails
  • Email templates
  • Activity management
  • Calendar
  • Workflow automation
  • Reports
  • Custom reports
  • Dashboards
  • Customization
  • DIY customization
  • Free hour with customization expert
  • Integrations
  • Zapier integration
  • Gmail add-on
  • Outlook add-on
  • Mailchimp integration
  • Google Calendar integration
  • API access
  • Support
  • Email support
  • Live chat support
  • Phone support
  • Personalized demo
  • Customer success manager
  • Self-service help center
  • Administration & extras
  • Restrict user permissions
  • Single sign-on with Google
  • Single sign-on with Intuit
  • Mobile app for iOS and Android
  • Data import and export

Microsoft Dynamics 365 Dynamics 365 Sales Enterprise vs Method CRM CRM Pro

Microsoft Dynamics 365 Dynamics 365 Sales EnterpriseMethod CRM CRM Pro
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Forecasting
  • Product relationships and hierarchies
  • Cases (for Sales)
  • Assistant (standard cards)
  • Email intelligence (email engagement and auto-capture)
  • Sales playbooks
  • Competitors, sales goals, and territory management
  • Partner relationship management
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Knowledge management
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • Application customizations
  • Custom applications5 (Microsoft Power Apps)
  • Workflow automation6 (Microsoft Power Automate)
  • Contextual insights and recommendations with natural language
  • Copilot full-screen view
  • Copilot-generated lead and opportunity summaries
  • Copilot-generated meeting preparation summaries
  • Copilot-generated emails
  • Conversation intelligence
  • Create, edit, and read Dynamics 365 Sales records in Outlook
  • Copilot-generated opportunity summaries in Outlook
  • Copilot-generated emails in Outlook
  • Copilot-generated email summaries in Outlook
  • Conversation intelligence
  • Collaborative deal rooms in Teams3
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • Financial management
  • View and create estimates
  • View and create sales orders
  • View and create invoices
  • View and create sales receipts
  • View, create, and process payments
  • Contact management
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views
  • Sales pipeline
  • Web to lead form
  • Sales opportunities
  • Custom opportunity stages
  • Pipeline reports
  • Online portals
  • Self-serve contact portals
  • Accept payments through contact portals
  • Communication & productivity
  • Send emails
  • Email templates
  • Activity management
  • Calendar
  • Workflow automation
  • Reports
  • Custom reports
  • Dashboards
  • Customization
  • DIY customization
  • Free hour with customization expert
  • Integrations
  • Zapier integration
  • Gmail add-on
  • Outlook add-on
  • Mailchimp integration
  • Google Calendar integration
  • API access
  • Support
  • Email support
  • Live chat support
  • Phone support
  • Personalized demo
  • Customer success manager
  • Self-service help center
  • Administration & extras
  • Restrict user permissions
  • Single sign-on with Google
  • Single sign-on with Intuit
  • Mobile app for iOS and Android
  • Data import and export

Microsoft Dynamics 365 Dynamics 365 Sales Premium vs Method CRM CRM Enterprise

Microsoft Dynamics 365 Dynamics 365 Sales PremiumMethod CRM CRM Enterprise
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Forecasting
  • Product relationships and hierarchies
  • Cases (for Sales)
  • Assistant (standard cards)
  • Email intelligence (email engagement and auto-capture)
  • Sales playbooks
  • Competitors, sales goals, and territory management
  • Partner relationship management
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Knowledge management
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • Application customizations
  • Custom applications5 (Microsoft Power Apps)
  • Workflow automation6 (Microsoft Power Automate)
  • Contextual insights and recommendations with natural language
  • Copilot full-screen view
  • Copilot-generated lead and opportunity summaries
  • Copilot-generated meeting preparation summaries
  • Copilot-generated emails
  • Conversation intelligence
  • Create, edit, and read Dynamics 365 Sales records in Outlook
  • Copilot-generated opportunity summaries in Outlook
  • Copilot-generated emails in Outlook
  • Copilot-generated email summaries in Outlook
  • Conversation intelligence
  • Collaborative deal rooms in Teams3
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • Financial management
  • View and create estimates
  • View and create sales orders
  • View and create invoices
  • View and create sales receipts
  • View, create, and process payments
  • View and create purchase orders
  • View and create bills
  • Contact management
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views
  • Manage customer support cases
  • Let customers submit support cases through portals
  • Sales pipeline
  • Web to lead form
  • Sales opportunities
  • Custom opportunity stages
  • Pipeline reports
  • Online portals
  • Self-serve contact portals
  • Accept payments through contact portals
  • Communication & productivity
  • Send emails
  • Email templates
  • Activity management
  • Calendar
  • Workflow automation
  • Email campaigns
  • Reports
  • Custom reports
  • Dashboards
  • Customization
  • DIY customization
  • Free hour with customization expert
  • Integrations
  • Zapier integration
  • Gmail add-on
  • Outlook add-on
  • Mailchimp integration
  • Google Calendar integration
  • API access
  • Support
  • Email support
  • Live chat support
  • Phone support
  • Personalized demo
  • Customer success manager
  • Self-service help center
  • Administration & extras
  • Restrict user permissions
  • Single sign-on with Google
  • Single sign-on with Intuit
  • Mobile app for iOS and Android
  • Data import and export

Microsoft Dynamics 365 vs Method CRM Integrations

Microsoft Dynamics 365Method CRM
  • DocuSign
  • Salesforce
  • Microsoft Teams
  • ADP Workforce Now
  • Emburse Certify Expense
  • LinkedIn
  • Adobe Acrobat Sign
  • Zoho Expense
  • PandaDoc
  • Nextiva
  • PayPal
  • Google Workspace
  • QuickBooks
  • Mailchimp
  • Zapier
  • Xero
  • Stripe
  • Outlook
  • Magento
  • Shopify

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Microsoft Dynamics 365Method CRM
APINoYes
Outlook IntegrationYesYes
Gmail IntegrationNoYes
QuickBooks IntegrationNoYes
Shopify IntegrationNoYes
WordPress IntegrationNoNo
Mailchimp IntegrationNoYes
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationNoYes
Xero IntegrationNoYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationNoYes
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingNoYes
SMS & Text MessagingNoNo
Project ManagementYesYes
AIYesNo
Voip & Telephony IntegrationNoNo
DialerYesNo
Contract ManagementNoNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingNoNo
Customer PortalYesYes
Appointment SchedulingNoYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesYes
Ticketing SystemYesNo
Call RecordingYesNo
Call TrackingNoNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Microsoft Dynamics 365 vs Method CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Microsoft Dynamics 365 or Method CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

Microsoft Dynamics 365Method CRM
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitYesNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesYes
DentistsNoNo
DoctorsNoNo
EcommerceYesNo
Email MarketingNoYes
Electricians & Electrical ContractorsNoYes
Engineers & Engineering FirmsYesNo
Event ManagementNoNo
Field ServiceYesYes
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersDoesn’t mention CRM for healthcareNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsNoNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsYesNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoNo
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailNot a CRM solutionNo
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsYesNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoYes

Microsoft Dynamics 365 vs Method CRM Pros & Cons

Microsoft Dynamics 365 Pros

  • Cloud service and on-premises solution
  • Wide range of features
  • Free 30-day trial
Method CRM Pros

  • Sales forecasting and pipeline visualization tools
  • Create and send invoices and purchase orders from the CRM system
  • Allow customers to pay invoices anytime
Microsoft Dynamics 365 Cons

  • Integration available as an add-on
  • Difficulty with the user interface
  • Customer service not that effective
Method CRM Cons

  • No free plan available
  • Limited functionality for attaching files
  • Some difficulties integrating with third-party

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