Microsoft Dynamics 365 vs CrmOne Reviews & Pricing In 2025

Want to know if Microsoft Dynamics 365 or CrmOne is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Microsoft Dynamics 365 vs CrmOne Reviews

	Microsoft Dynamics 365	CrmOne
Trustpilot Rating	1.4	No Rating
Number of Trustpilot Reviews	1,588	No Review
iPhone App Rating	4.3	5
Number of iPhone App Reviews	892	1
Android App Rating	4	4.8
Number of Android App Reviews	7,330	156

Sources

Microsoft Dynamics 365 vs CrmOne Pricing

	Microsoft Dynamics 365	CrmOne
Free Plan	No	Yes
Free Plan Limits	NA	Up to 3 users
Free Trial	Yes	Yes
Free Trial Length	30 day	15 day
Cheapest Plan Name	Dynamics 365 Sales Professional	Startup
Cheapest Plan Cost Per Month	$95	$18.99
Mid Priced Plan Name	Dynamics 365 Sales Enterprise	Professional
Mid Priced Plan Cost Per Month	$95	$18.99
Top Plan Name	Dynamics 365 Sales Premium	Enterprise
Top Plan Cost Per Month	$135	$24.99

Microsoft Dynamics 365 vs CrmOne Features

Microsoft Dynamics 365 Dynamics 365 Sales Professional vs CrmOne Startup

Microsoft Dynamics 365 Dynamics 365 Sales Professional

CrmOne Startup

Lead and opportunity management
Marketing lists and quick campaigns
Products, price lists, and product bundles
Quotes, orders, and invoices
CPQ and data enrichment solution discovery
Live org charts
Mobile app
Outlook
Exchange
Excel
Teams3
OneDrive / SharePoint
OneNote
Export to Excel
Advanced analytics with separate Microsoft Power BI license
Real-time sales reports and dashboards

Email
SMS
Whatsapp
Call
Facebook Message
Instagram Message
Google My Business Message
Contact
Account
Lead Board
Bulk Actions
Appointment
Documents
Funnel
Website
Social Media Planner
Form Builder
Survey Builder
Email Template
SMS Template
Link Tracking
Reputation
Deal/Opportunity
Task Management
Recurring Task
Followup
Product Management
Quotes Management
Calender
Contact Automation
Account Automation
Deal Automation
Dashboard
Sales Analytics
Agent Reporting
Call Reporting
Appointment Reporting
Crm Reporting
Email
Live Chat

Microsoft Dynamics 365 Dynamics 365 Sales Enterprise vs CrmOne Professional

Microsoft Dynamics 365 Dynamics 365 Sales Enterprise

CrmOne Professional

Lead and opportunity management
Marketing lists and quick campaigns
Products, price lists, and product bundles
Quotes, orders, and invoices
CPQ and data enrichment solution discovery
Live org charts
Mobile app
Forecasting
Product relationships and hierarchies
Cases (for Sales)
Assistant (standard cards)
Email intelligence (email engagement and auto-capture)
Sales playbooks
Competitors, sales goals, and territory management
Partner relationship management
Outlook
Exchange
Excel
Teams3
OneDrive / SharePoint
OneNote
Knowledge management
Export to Excel
Advanced analytics with separate Microsoft Power BI license
Real-time sales reports and dashboards
Application customizations
Custom applications5 (Microsoft Power Apps)
Workflow automation6 (Microsoft Power Automate)
Contextual insights and recommendations with natural language
Copilot full-screen view
Copilot-generated lead and opportunity summaries
Copilot-generated meeting preparation summaries
Copilot-generated emails
Conversation intelligence
Create, edit, and read Dynamics 365 Sales records in Outlook
Copilot-generated opportunity summaries in Outlook
Copilot-generated emails in Outlook
Copilot-generated email summaries in Outlook
Conversation intelligence
Collaborative deal rooms in Teams3

Email
SMS
Whatsapp
Call
Facebook Message
Instagram Message
Google My Business Message
Contact
Account
Lead Board
Bulk Actions
Appointment
Documents
Funnel
Website
Social Media Planner
Campaign
Form Builder
Survey Builder
Email Template
SMS Template
Link Tracking
Reputation
Deal/Opportunity
Task Management
Recurring Task
Followup
Product Management
Quotes Management
Calender
Contact Automation
Account Automation
Deal Automation
Dashboard
Sales Analytics
Agent Reporting
Call Reporting
Appointment Reporting
Crm Reporting
Team
Lead Scoring
Lead Routing
Territory Management
API Intergration
Agent Internal Chating
CrmoneWork Drive
Email
Live Chat
Phone Call

Microsoft Dynamics 365 Dynamics 365 Sales Premium vs CrmOne Enterprise

Microsoft Dynamics 365 Dynamics 365 Sales Premium

CrmOne Enterprise

Lead and opportunity management
Marketing lists and quick campaigns
Products, price lists, and product bundles
Quotes, orders, and invoices
CPQ and data enrichment solution discovery
Live org charts
Mobile app
Forecasting
Product relationships and hierarchies
Cases (for Sales)
Assistant (standard cards)
Email intelligence (email engagement and auto-capture)
Sales playbooks
Competitors, sales goals, and territory management
Partner relationship management
Outlook
Exchange
Excel
Teams3
OneDrive / SharePoint
OneNote
Knowledge management
Export to Excel
Advanced analytics with separate Microsoft Power BI license
Real-time sales reports and dashboards
Application customizations
Custom applications5 (Microsoft Power Apps)
Workflow automation6 (Microsoft Power Automate)
Contextual insights and recommendations with natural language
Copilot full-screen view
Copilot-generated lead and opportunity summaries
Copilot-generated meeting preparation summaries
Copilot-generated emails
Conversation intelligence
Create, edit, and read Dynamics 365 Sales records in Outlook
Copilot-generated opportunity summaries in Outlook
Copilot-generated emails in Outlook
Copilot-generated email summaries in Outlook
Conversation intelligence
Collaborative deal rooms in Teams3

Email
SMS
Whatsapp
Call
Facebook Message
Instagram Message
Google My Business Message
Contact
Account
Lead Board
Bulk Actions
Appointment
Documents
Funnel
Website
Social Media Planner
Campaign
Form Builder
Survey Builder
Email Template
SMS Template
Link Tracking
Reputation
Deal/Opportunity
Task Management
Recurring Task
Followup
Product Management
Quotes Management
Calender
Contact Automation
Account Automation
Deal Automation
Ticket Automation
Dashboard
Sales Analytics
Agent Reporting
Call Reporting
Appointment Reporting
Crm Reporting
Team
Lead Scoring
Lead Routing
Territory Management
API Intergration
Agent Internal Chating
CrmoneWork Drive
Ticket Management
Knowledge Base
Customer Portal
Custom Object
ForeCasting
Custom Reports
Single Sign On Login
Sandbox
Email
Live Chat
Phone Call
Dedicated Manager

Microsoft Dynamics 365 vs CrmOne Integrations

Microsoft Dynamics 365	CrmOne
DocuSign Salesforce Microsoft Teams ADP Workforce Now Emburse Certify Expense LinkedIn Adobe Acrobat Sign Zoho Expense PandaDoc Nextiva	WhatsApp Mailchimp Instagram Shopify Stripe Twilio Mailgun Exotel

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Microsoft Dynamics 365	CrmOne
API	No	Yes
Outlook Integration	Yes	Yes
Gmail Integration	No	Yes
QuickBooks Integration	No	No
Shopify Integration	No	Yes
WordPress Integration	No	Yes
Mailchimp Integration	No	Yes
WhatsApp integration	No	Yes
Facebook Integration	No	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	No	No
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	No	No
Xero Integration	No	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	No	No
Invoicing	Yes	No
Marketing Automation	Yes	Yes
Email Marketing	No	Yes
SMS & Text Messaging	No	Yes
Project Management	Yes	No
AI	Yes	No
Voip & Telephony Integration	No	No
Dialer	Yes	No
Contract Management	No	No
Inventory Management	Yes	No
Quoting	Yes	Yes
Drip Marketing	No	No
Customer Portal	Yes	Yes
Appointment Scheduling	No	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	Yes	No
Ticketing System	Yes	Yes
Call Recording	Yes	No
Call Tracking	No	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	Yes
Shared Inbox	No	No
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Microsoft Dynamics 365 vs CrmOne Industry Specific CRM Solutions

The following comparison looks at whether or not Microsoft Dynamics 365 or CrmOne have dedicated landing pages explaining how their CRM software could be used for each industry.

	Microsoft Dynamics 365	CrmOne
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	Yes	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	No	No
Ecommerce	Yes	No
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	Yes	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Doesn’t mention CRM for healthcare	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	No	No
Manufacturing	Yes	No
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	Yes	No
Private Equity	No	No
Professional Services	No	No
Property Management	No	No
Real Estate	No	No
Recruiting & Recruitment Agencies	No	No
Restaurants	No	No
Retail	Not a CRM solution	No
Roofers & Roofing	No	No
SaaS	No	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	Yes	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	No
Web Designers	No	Yes
Wholesalers & Distributors	No	No

Microsoft Dynamics 365 vs CrmOne Pros & Cons

Microsoft Dynamics 365 Pros Cloud service and on-premises solution Wide range of features Free 30-day trial	CrmOne Pros Helps manage deals, conversations, and forecasting Mobile app Ability to customize features to fit business goals
Microsoft Dynamics 365 Cons Integration available as an add-on Difficulty with the user interface Customer service not that effective	CrmOne Cons Data duplication issues Subscription model limitation Cross-selling and Upselling Opportunities

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