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Microsoft Dynamics 365 vs Constant Contact Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Microsoft Dynamics 365 or Constant Contact is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Microsoft Dynamics 365 vs Constant Contact Reviews

Microsoft Dynamics 365Constant Contact
Trustpilot Rating1.44.1
Number of Trustpilot Reviews1,588849
iPhone App Rating4.34.7
Number of iPhone App Reviews8928,600
Android App Rating44.7
Number of Android App Reviews7,3301,220

Sources

  • https://www.trustpilot.com/review/www.microsoft.com
  • https://www.trustpilot.com/review/www.constantcontact.com
  • https://apps.apple.com/us/app/microsoft-dynamics-365/id678800460
  • https://apps.apple.com/us/app/constant-contact/id880731821
  • https://play.google.com/store/apps/details?id=com.microsoft.crm.crmphone&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.constantcontact.toolkit&hl=en_US&gl=US

Microsoft Dynamics 365 vs Constant Contact Pricing

Microsoft Dynamics 365Constant Contact
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length30 day60 day
Cheapest Plan NameDynamics 365 Sales ProfessionalLite
Cheapest Plan Cost Per Month$95$35
Mid Priced Plan NameDynamics 365 Sales EnterpriseStandard
Mid Priced Plan Cost Per Month$95$35
Top Plan NameDynamics 365 Sales PremiumPremium
Top Plan Cost Per Month$135$80

Microsoft Dynamics 365 vs Constant Contact Features

Microsoft Dynamics 365 Dynamics 365 Sales Professional vs Constant Contact Lite

Microsoft Dynamics 365 Dynamics 365 Sales ProfessionalConstant Contact Lite
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Reach and engagement reporting
  • Automated welcome email
  • Contact management
  • Web sign-up forms
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Marketing campaign calendar
  • 300+ integrations

Microsoft Dynamics 365 Dynamics 365 Sales Enterprise vs Constant Contact Standard

Microsoft Dynamics 365 Dynamics 365 Sales EnterpriseConstant Contact Standard
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Forecasting
  • Product relationships and hierarchies
  • Cases (for Sales)
  • Assistant (standard cards)
  • Email intelligence (email engagement and auto-capture)
  • Sales playbooks
  • Competitors, sales goals, and territory management
  • Partner relationship management
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Knowledge management
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • Application customizations
  • Custom applications5 (Microsoft Power Apps)
  • Workflow automation6 (Microsoft Power Automate)
  • Contextual insights and recommendations with natural language
  • Copilot full-screen view
  • Copilot-generated lead and opportunity summaries
  • Copilot-generated meeting preparation summaries
  • Copilot-generated emails
  • Conversation intelligence
  • Create, edit, and read Dynamics 365 Sales records in Outlook
  • Copilot-generated opportunity summaries in Outlook
  • Copilot-generated emails in Outlook
  • Copilot-generated email summaries in Outlook
  • Conversation intelligence
  • Collaborative deal rooms in Teams3
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Reach and engagement reporting
  • Drilldown reporting
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Marketing campaign calendar
  • 300+ integrations

Microsoft Dynamics 365 Dynamics 365 Sales Premium vs Constant Contact Premium

Microsoft Dynamics 365 Dynamics 365 Sales PremiumConstant Contact Premium
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Forecasting
  • Product relationships and hierarchies
  • Cases (for Sales)
  • Assistant (standard cards)
  • Email intelligence (email engagement and auto-capture)
  • Sales playbooks
  • Competitors, sales goals, and territory management
  • Partner relationship management
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Knowledge management
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • Application customizations
  • Custom applications5 (Microsoft Power Apps)
  • Workflow automation6 (Microsoft Power Automate)
  • Contextual insights and recommendations with natural language
  • Copilot full-screen view
  • Copilot-generated lead and opportunity summaries
  • Copilot-generated meeting preparation summaries
  • Copilot-generated emails
  • Conversation intelligence
  • Create, edit, and read Dynamics 365 Sales records in Outlook
  • Copilot-generated opportunity summaries in Outlook
  • Copilot-generated emails in Outlook
  • Copilot-generated email summaries in Outlook
  • Conversation intelligence
  • Collaborative deal rooms in Teams3
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Dynamic content in email
  • Reach and engagement reporting
  • Drilldown reporting
  • Engagement heat map
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Custom automation paths
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Facebook Lookalike Ad targeting
  • Retargeting Ads
  • Google Ads Manager
  • Marketing campaign calendar
  • 300+ integrations
  • Revenue reporting
  • SEO recommendations

Microsoft Dynamics 365 vs Constant Contact Integrations

Microsoft Dynamics 365Constant Contact
  • DocuSign
  • Salesforce
  • Microsoft Teams
  • ADP Workforce Now
  • Emburse Certify Expense
  • LinkedIn
  • Adobe Acrobat Sign
  • Zoho Expense
  • PandaDoc
  • Nextiva
  • Mailchimp
  • Salesforce
  • Basecamp
  • Shopify
  • Eventbrite
  • HubSpot
  • FreshBooks
  • Stripe
  • QuickBooks
  • Zapier

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Microsoft Dynamics 365Constant Contact
APINoYes
Outlook IntegrationYesYes
Gmail IntegrationNoYes
QuickBooks IntegrationNoYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationNoYes
WhatsApp integrationNoNo
Facebook IntegrationNoYes
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationNoNo
Xero IntegrationNoYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationNoYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoNo
DialerYesNo
Contract ManagementNoNo
Inventory ManagementYesYes
QuotingYesNo
Drip MarketingNoYes
Customer PortalYesNo
Appointment SchedulingNoNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemYesYes
Call RecordingYesNo
Call TrackingNoNo
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Microsoft Dynamics 365 vs Constant Contact Industry Specific CRM Solutions

The following comparison looks at whether or not Microsoft Dynamics 365 or Constant Contact have dedicated landing pages explaining how their CRM software could be used for each industry.

Microsoft Dynamics 365Constant Contact
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitYesYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsNoNo
EcommerceYesNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsYesNo
Event ManagementNoNo
Field ServiceYesNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersDoesn’t mention CRM for healthcareNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsNoNo
ManufacturingYesNo
MarketingNoYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsYesNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoYes
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailNot a CRM solutionYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsYesNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Microsoft Dynamics 365 vs Constant Contact Pros & Cons

Microsoft Dynamics 365 Pros

  • Cloud service and on-premises solution
  • Wide range of features
  • Free 30-day trial
Constant Contact Pros

  • Intuitive and elegant UI
  • Efficient tracking and content management features
  • User-friendly campaign scheduling and email marketing options
Microsoft Dynamics 365 Cons

  • Integration available as an add-on
  • Difficulty with the user interface
  • Customer service not that effective
Constant Contact Cons

  • Difficulty in cancelling subscription
  • Lacks multi-channel automation
  • Issues with importing contacts and customizing templates

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Chime CRM vs Octopus CRM

Zoho CRM vs Podio

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