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Keap vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Keap or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Keap vs Nextiva Reviews

KeapNextiva
Trustpilot Rating2.44.6
Number of Trustpilot Reviews4622,941
iPhone App Rating4.53.8
Number of iPhone App Reviews1,7003,900
Android App Rating3.14.1
Number of Android App Reviews2243,040

Sources

  • https://www.trustpilot.com/review/keap.com
  • https://www.trustpilot.com/review/nextiva.com
  • https://apps.apple.com/us/app/keap/id1421097870
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/details?id=com.infusionsoft.mobile.nimo&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Keap vs Nextiva Pricing

KeapNextiva
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesNo
Free Trial Length14 dayNA
Cheapest Plan NameProEssential
Cheapest Plan Cost Per Month$299$35.95
Mid Priced Plan NameMaxProfessional
Mid Priced Plan Cost Per Month$299$35.95
Top Plan NameUltimateEnterprise
Top Plan Cost Per Month$359$45.95

Keap vs Nextiva Features

Keap Pro vs Nextiva Essential

Keap ProNextiva Essential
  • Email marketing
  • Marketing, sales & workflow automation
  • Lead capture & automated follow-up
  • Lead & client management (CRM)
  • Pipeline
  • Quotes, invoices & payments
  • Landing pages & online sales
  • Text marketing (U.S.)*
  • Dedicated phone line (U.S. & Canada)
  • Appointments
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Keap Max vs Nextiva Professional

Keap MaxNextiva Professional
  • Email marketing
  • Marketing, sales & workflow automation
  • Lead capture & automated follow-up
  • Lead & client management (CRM)
  • Pipeline
  • Quotes, invoices & payments
  • Landing pages & online sales
  • Text marketing (U.S.)*
  • Dedicated phone line (U.S. & Canada)
  • Appointments
  • Advanced lead optimization
  • Enhanced landing pages & sales tools
  • Ecommerce tools
  • Advanced reporting
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Keap Ultimate vs Nextiva Enterprise

Keap UltimateNextiva Enterprise
  • Email marketing
  • Marketing, sales & workflow automation
  • Lead capture & automated follow-up
  • Lead & client management (CRM)
  • Pipeline
  • Quotes, invoices & payments
  • Landing pages & online sales
  • Text marketing (U.S.)*
  • Dedicated phone line (U.S. & Canada)
  • Appointments
  • Advanced lead optimization
  • Enhanced landing pages & sales tools
  • Ecommerce tools
  • Advanced reporting
  • Premium CRM & sales management
  • Advanced marketing & sales tools
  • Custom user access controls
  • Affiliate management & collaboration
  • Advanced reporting
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Keap vs Nextiva Integrations

KeapNextiva
  • Zapier
  • PlusThis
  • AppointmentCore
  • Jotform
  • Leadpages
  • Instapage
  • Typeform
  • Optinmonster
  • ScheduleOnce
  • Graphly
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

KeapNextiva
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationNoNo
Shopify IntegrationNoNo
WordPress IntegrationYesNo
Mailchimp IntegrationNoNo
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesNo
InvoicingYesNo
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingYesYes
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementNoNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemNoNo
Call RecordingNoYes
Call TrackingNoYes
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderYesNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageNoNo
Document StorageNoNo
MappingYesNo

Keap vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Keap or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

KeapNextiva
Accountants & Accounting FirmsYesYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingNoNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitYesPhone but not CRM for nonprofits
ChurchesYesNo
Cleaners & Cleaning BusinessesNoNo
CoachesYesNo
Consultants & Consulting FirmsYesNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsYesNo
Healthcare ProvidersYesYes
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsYesYes
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesYes
LogisticsNoYes
ManufacturingNoNo
MarketingYesNo
Mortgage Brokers & Loan OfficesYesNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateYesPhone but not CRM for real estate
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoYes
RetailNoYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoYes
Web DesignersYesNo
Wholesalers & DistributorsYesNo

Keap vs Nextiva Pros & Cons

Keap Pros

  • Lead capture & automated follow-up
  • All-in-One Solution
  • Tagging customers to segment
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
Keap Cons

  • Limited Email Design Options
  • Limited text campaign size
  • Platform Speed
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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