EngageBay vs Nextiva Reviews & Pricing In 2025

Want to know if EngageBay or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

EngageBay vs Nextiva Reviews

	EngageBay	Nextiva
Trustpilot Rating	4.8	4.6
Number of Trustpilot Reviews	356	2,941
iPhone App Rating	2	3.8
Number of iPhone App Reviews	4	3,900
Android App Rating	No Rating	4.1
Number of Android App Reviews	No Review	3,040

Sources

EngageBay vs Nextiva Pricing

	EngageBay	Nextiva
Free Plan	Yes	No
Free Plan Limits	250 contacts/15 users	NA
Free Trial	No	No
Free Trial Length	NA	NA
Cheapest Plan Name	Basic	Essential
Cheapest Plan Cost Per Month	$64.99	$35.95
Mid Priced Plan Name	Growth	Professional
Mid Priced Plan Cost Per Month	$64.99	$35.95
Top Plan Name	Pro	Enterprise
Top Plan Cost Per Month	$119.99	$45.95

EngageBay vs Nextiva Features

EngageBay Basic vs Nextiva Essential

EngageBay Basic	Nextiva Essential
500 Contacts Email Templates Web Pop-ups Landing Page Builder Lead Scoring SMS Marketing 3rd Party Integrations Social Suite Tag Manager	Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

EngageBay Growth vs Nextiva Professional

EngageBay Growth	Nextiva Professional
5000 Contacts Marketing Automation Push Notifications Site Messages Broadcast A/B Testing Landing Page A/B Testing Custom Domain Call Records Service Automation Products Proposals	Unlimited conference calls, 40 participants Unlimited video conferencing Screensharing Auto attendant (multi-level) Mobile and Desktop SMS/MMS Salesforce/HubSpot Integrations Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

EngageBay Pro vs Nextiva Enterprise

EngageBay Pro

Nextiva Enterprise

Unlimited Contacts
Marketing Automation
Web Analytics
Proposal Analytics
SSO
Role Management
Goals
Custom Reporting
Dedicated Account Manager
Uptime SLA
Phone Support

Unlimited participants on voice & video conferencing
Call recording
Unlimited video conference recording
Voicemail transcription
Microsoft Teams/ Enterprise Integrations
Single Sign On
Unlimited video conferencing
Screensharing
Auto attendant (multi-level)
Mobile and Desktop SMS/MMS
Salesforce/HubSpot Integrations
Unlimited voice & video calling
Voicemail
Toll-free numbers
Outlook/Google Contacts Integrations
Unlimited internet fax

EngageBay vs Nextiva Integrations

EngageBay	Nextiva
Zapier Shopify SendGrid Mailgun Xero Stripe Amazon Twilio DocuSign Asana	Zoho Salesforce Hubspot Zendesk Netsuite Workbooks ServiceNow Bullhorn Microsoft Dynamics SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	EngageBay	Nextiva
API	Yes	No
Outlook Integration	Yes	Yes
Gmail Integration	No	Yes
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	No	No
Mailchimp Integration	No	No
WhatsApp integration	Yes	No
Facebook Integration	No	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	No	Yes
Excel Integration	No	No
Office 365 Integration	No	No
Google Sheets Integration	No	Yes
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	No
Invoicing	No	No
Marketing Automation	Yes	No
Email Marketing	Yes	No
SMS & Text Messaging	Yes	Yes
Project Management	Yes	No
AI	No	No
Voip & Telephony Integration	Yes	Yes
Dialer	Yes	Yes
Contract Management	No	No
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	Yes	No
Customer Portal	No	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	Yes	No
Call Recording	Yes	Yes
Call Tracking	Yes	Yes
Task Management	Yes	No
Paypal & Payment Processing	Yes	No
Document Management	No	No
Shared Inbox	No	No
Create Landing Pages	Yes	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	No

EngageBay vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not EngageBay or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

	EngageBay	Nextiva
Accountants & Accounting Firms	No	Yes
Architects & Architecture Firms	Yes	No
Automotive Industry	No	Yes
Banks & Banking	Yes	No
Call Centers	Yes	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	Yes	Phone but not CRM for nonprofits
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	Yes	No
Consultants & Consulting Firms	No	No
Construction	Yes	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	No	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	Yes
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	Yes
Logistics	No	Yes
Manufacturing	Yes	No
Marketing	Yes	No
Mortgage Brokers & Loan Offices	Yes	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	No
Property Management	No	No
Real Estate	Yes	Phone but not CRM for real estate
Recruiting & Recruitment Agencies	No	No
Restaurants	Yes	Yes
Retail	Yes	Yes
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	No	Yes
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	Yes	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	Yes
Web Designers	Yes	No
Wholesalers & Distributors	No	No

EngageBay vs Nextiva Pros & Cons

EngageBay Pros Free plan Marketing and sales products in unison Developer-friendly	Nextiva Pros Lots of collaboration features Auto-attendant feature Track leads and manage customer relationships
EngageBay Cons Email templates look outdated Limited reporting capabilities High cost for usage	Nextiva Cons Lot of bugs in the Nextiva mobile app Few management features Customer support

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