EngageBay vs Bitrix24 Reviews & Pricing In 2025

Want to know if EngageBay or Bitrix24 is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

EngageBay vs Bitrix24 Reviews

	EngageBay	Bitrix24
Trustpilot Rating	4.8	3.1
Number of Trustpilot Reviews	356	52
iPhone App Rating	2	3.9
Number of iPhone App Reviews	4	494
Android App Rating	No Rating	3.8
Number of Android App Reviews	No Review	48,400

Sources

• https://www.trustpilot.com/review/engagebay.com
• https://www.trustpilot.com/review/bitrix24.com
• https://apps.apple.com/us/app/engagebay/id1497843957
• https://apps.apple.com/us/app/bitrix24/id561683423
• https://play.google.com/store/apps/details?id=com.engagebay.engagebay&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.bitrix24.android&hl=en_US&gl=US

EngageBay vs Bitrix24 Pricing

	EngageBay	Bitrix24
Free Plan	Yes	Yes
Free Plan Limits	250 contacts/15 users	Unlimited users & 5GB
Free Trial	No	Yes
Free Trial Length	NA	15 day
Cheapest Plan Name	Basic	Basic
Cheapest Plan Cost Per Month	$64.99	$249
Mid Priced Plan Name	Growth	Professional
Mid Priced Plan Cost Per Month	$64.99	$249
Top Plan Name	Pro	Enterprise
Top Plan Cost Per Month	$119.99	$499

EngageBay vs Bitrix24 Features

EngageBay Basic vs Bitrix24 Basic

EngageBay Basic	Bitrix24 Basic
500 Contacts Email Templates Web Pop-ups Landing Page Builder Lead Scoring SMS Marketing 3rd Party Integrations Social Suite Tag Manager	24 GB 5 users Collaboration Tasks & projects CRM Bitrix24 Sign Drive Contact Center Website builder Online store Customer support

EngageBay Growth vs Bitrix24 Professional

EngageBay Growth	Bitrix24 Professional
5000 Contacts Marketing Automation Push Notifications Site Messages Broadcast A/B Testing Landing Page A/B Testing Custom Domain Call Records Service Automation Products Proposals	1 024 GB 100 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Customer support Administration

EngageBay Pro vs Bitrix24 Enterprise

EngageBay Pro	Bitrix24 Enterprise
Unlimited Contacts Marketing Automation Web Analytics Proposal Analytics SSO Role Management Goals Custom Reporting Dedicated Account Manager Uptime SLA Phone Support	3 TB 250 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Multiple branches Scalability Enterprise pack Customer support Administration

EngageBay vs Bitrix24 Integrations

EngageBay	Bitrix24
Zapier Shopify SendGrid Mailgun Xero Stripe Amazon Twilio DocuSign Asana	Google MS Office OpenOffice Xero Mailchimp Unisender Mailigen Docusign IBM Lotus Notes Dropbox

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	EngageBay	Bitrix24
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	No	No
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	Yes
Mailchimp Integration	No	Yes
WhatsApp integration	Yes	Yes
Facebook Integration	No	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	No	No
Excel Integration	No	Yes
Office 365 Integration	No	No
Google Sheets Integration	No	Yes
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	Yes	Yes
Trello Integration	Yes	Yes
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	Yes	Yes
Project Management	Yes	Yes
AI	No	Yes
Voip & Telephony Integration	Yes	Yes
Dialer	Yes	Yes
Contract Management	No	Yes
Inventory Management	No	Yes
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	Yes	Yes
Call Recording	Yes	Yes
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	No	Yes
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

EngageBay vs Bitrix24 Industry Specific CRM Solutions

The following comparison looks at whether or not EngageBay or Bitrix24 have dedicated landing pages explaining how their CRM software could be used for each industry.

	EngageBay	Bitrix24
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	Yes	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	Yes	No
Churches	No	Yes
Cleaners & Cleaning Businesses	No	No
Coaches	Yes	No
Consultants & Consulting Firms	No	No
Construction	Yes	Yes
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	Yes
Dentists	No	No
Doctors	Yes	Yes
Ecommerce	No	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	Yes
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	Yes
Logistics	No	Yes
Manufacturing	Yes	No
Marketing	Yes	No
Mortgage Brokers & Loan Offices	Yes	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	Yes
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	No
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	No	No
Restaurants	Yes	Yes
Retail	Yes	Yes
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	Yes	Yes
Therapists	No	No
Tour Operators	No	Yes
Travel Agents	Yes	Yes
Universities, College & Higher Education	No	No
Web Designers	Yes	No
Wholesalers & Distributors	No	No

EngageBay vs Bitrix24 Pros & Cons

EngageBay Pros Free plan Marketing and sales products in unison Developer-friendly	Bitrix24 Pros Sophisticated automation for sales, marketing, and project tasks Advanced email features Allows for deep customization of CRM fields, workflows, and processes
EngageBay Cons Email templates look outdated Limited reporting capabilities High cost for usage	Bitrix24 Cons Not very intuitive or user-friendly Complexity in the initial setup Involves a learning curve

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