Constant Contact vs Nextiva Reviews & Pricing In 2025

Want to know if Constant Contact or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Constant Contact vs Nextiva Reviews

	Constant Contact	Nextiva
Trustpilot Rating	4.1	4.6
Number of Trustpilot Reviews	849	2,941
iPhone App Rating	4.7	3.8
Number of iPhone App Reviews	8,600	3,900
Android App Rating	4.7	4.1
Number of Android App Reviews	1,220	3,040

Sources

Constant Contact vs Nextiva Pricing

	Constant Contact	Nextiva
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	No
Free Trial Length	60 day	NA
Cheapest Plan Name	Lite	Essential
Cheapest Plan Cost Per Month	$35	$35.95
Mid Priced Plan Name	Standard	Professional
Mid Priced Plan Cost Per Month	$35	$35.95
Top Plan Name	Premium	Enterprise
Top Plan Cost Per Month	$80	$45.95

Constant Contact vs Nextiva Features

Constant Contact Lite vs Nextiva Essential

Constant Contact Lite	Nextiva Essential
Drag & drop email templates AI content recommendations** Polls & Surveys Reach and engagement reporting Automated welcome email Contact management Web sign-up forms Registration form Payments Sell products & services SMS campaigns Text-to-join SMS reporting Post on Facebook, Instagram, LinkedIn Social reporting Marketing campaign calendar 300+ integrations	Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

Constant Contact Standard vs Nextiva Professional

Constant Contact Standard

Nextiva Professional

Drag & drop email templates
AI content recommendations**
Polls & Surveys
Scheduled email sends
Subject line A/B testing
Subject line recommendations
Subject line personalization
Reach and engagement reporting
Drilldown reporting
Newsletter archive
Automated welcome email
Resend to non-openers
Automation path templates
Contact management
Web sign-up forms
Contact segmentation
Custom segmentation
Contact activity segmentation
Registration form
Payments
Sell products & services
SMS campaigns
Text-to-join
SMS reporting
Post on Facebook, Instagram, LinkedIn
Social reporting
Schedule posts in advance
Social media ads manager
Marketing campaign calendar
300+ integrations

Unlimited conference calls, 40 participants
Unlimited video conferencing
Screensharing
Auto attendant (multi-level)
Mobile and Desktop SMS/MMS
Salesforce/HubSpot Integrations
Unlimited voice & video calling
Voicemail
Toll-free numbers
Outlook/Google Contacts Integrations
Unlimited internet fax

Constant Contact Premium vs Nextiva Enterprise

Constant Contact Premium

Nextiva Enterprise

Drag & drop email templates
AI content recommendations**
Polls & Surveys
Scheduled email sends
Subject line A/B testing
Subject line recommendations
Subject line personalization
Dynamic content in email
Reach and engagement reporting
Drilldown reporting
Engagement heat map
Newsletter archive
Automated welcome email
Resend to non-openers
Automation path templates
Custom automation paths
Contact management
Web sign-up forms
Contact segmentation
Custom segmentation
Contact activity segmentation
Registration form
Payments
Sell products & services
SMS campaigns
Text-to-join
SMS reporting
Post on Facebook, Instagram, LinkedIn
Social reporting
Schedule posts in advance
Social media ads manager
Facebook Lookalike Ad targeting
Retargeting Ads
Google Ads Manager
Marketing campaign calendar
300+ integrations
Revenue reporting
SEO recommendations

Unlimited participants on voice & video conferencing
Call recording
Unlimited video conference recording
Voicemail transcription
Microsoft Teams/ Enterprise Integrations
Single Sign On
Unlimited video conferencing
Screensharing
Auto attendant (multi-level)
Mobile and Desktop SMS/MMS
Salesforce/HubSpot Integrations
Unlimited voice & video calling
Voicemail
Toll-free numbers
Outlook/Google Contacts Integrations
Unlimited internet fax

Constant Contact vs Nextiva Integrations

Constant Contact	Nextiva
Mailchimp Salesforce Basecamp Shopify Eventbrite HubSpot FreshBooks Stripe QuickBooks Zapier	Zoho Salesforce Hubspot Zendesk Netsuite Workbooks ServiceNow Bullhorn Microsoft Dynamics SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Constant Contact	Nextiva
API	Yes	No
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	Yes	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	No	Yes
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	No
Invoicing	No	No
Marketing Automation	Yes	No
Email Marketing	No	No
SMS & Text Messaging	Yes	Yes
Project Management	No	No
AI	No	No
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	No	No
Inventory Management	Yes	No
Quoting	No	No
Drip Marketing	Yes	No
Customer Portal	No	Yes
Appointment Scheduling	No	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	Yes	No
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	No	No
Paypal & Payment Processing	No	No
Document Management	No	No
Shared Inbox	No	No
Create Landing Pages	Yes	No
Chat Function	Yes	Yes
Website Builder	Yes	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	No

Constant Contact vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Constant Contact or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

	Constant Contact	Nextiva
Accountants & Accounting Firms	No	Yes
Architects & Architecture Firms	No	No
Automotive Industry	No	Yes
Banks & Banking	No	No
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	Yes	Phone but not CRM for nonprofits
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	No	No
Ecommerce	No	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	Yes
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	Yes
Logistics	No	Yes
Manufacturing	No	No
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	No
Property Management	No	No
Real Estate	Yes	Phone but not CRM for real estate
Recruiting & Recruitment Agencies	No	No
Restaurants	No	Yes
Retail	Yes	Yes
Roofers & Roofing	No	No
SaaS	No	No
Schools	No	Yes
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	Yes
Web Designers	No	No
Wholesalers & Distributors	No	No

Constant Contact vs Nextiva Pros & Cons

Constant Contact Pros Intuitive and elegant UI Efficient tracking and content management features User-friendly campaign scheduling and email marketing options	Nextiva Pros Lots of collaboration features Auto-attendant feature Track leads and manage customer relationships
Constant Contact Cons Difficulty in cancelling subscription Lacks multi-channel automation Issues with importing contacts and customizing templates	Nextiva Cons Lot of bugs in the Nextiva mobile app Few management features Customer support

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