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Constant Contact vs Bitrix24 Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Constant Contact or Bitrix24 is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Constant Contact vs Bitrix24 Reviews

Constant ContactBitrix24
Trustpilot Rating4.13.1
Number of Trustpilot Reviews84952
iPhone App Rating4.73.9
Number of iPhone App Reviews8,600494
Android App Rating4.73.8
Number of Android App Reviews1,22048,400

Sources

  • https://www.trustpilot.com/review/www.constantcontact.com
  • https://www.trustpilot.com/review/bitrix24.com
  • https://apps.apple.com/us/app/constant-contact/id880731821
  • https://apps.apple.com/us/app/bitrix24/id561683423
  • https://play.google.com/store/apps/details?id=com.constantcontact.toolkit&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.bitrix24.android&hl=en_US&gl=US

Constant Contact vs Bitrix24 Pricing

Constant ContactBitrix24
Free PlanNoYes
Free Plan LimitsNAUnlimited users & 5GB
Free TrialYesYes
Free Trial Length60 day15 day
Cheapest Plan NameLiteBasic
Cheapest Plan Cost Per Month$35$249
Mid Priced Plan NameStandardProfessional
Mid Priced Plan Cost Per Month$35$249
Top Plan NamePremiumEnterprise
Top Plan Cost Per Month$80$499

Constant Contact vs Bitrix24 Features

Constant Contact Lite vs Bitrix24 Basic

Constant Contact LiteBitrix24 Basic
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Reach and engagement reporting
  • Automated welcome email
  • Contact management
  • Web sign-up forms
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Marketing campaign calendar
  • 300+ integrations
  • 24 GB
  • 5 users
  • Collaboration
  • Tasks & projects
  • CRM
  • Bitrix24 Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Customer support

Constant Contact Standard vs Bitrix24 Professional

Constant Contact StandardBitrix24 Professional
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Reach and engagement reporting
  • Drilldown reporting
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Marketing campaign calendar
  • 300+ integrations
  • 1 024 GB
  • 100 users
  • Collaboration
  • Tasks & projects
  • X5 CRM
  • Bitrix24 Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Sales Intelligence
  • Automation
  • HR
  • Customer support
  • Administration

Constant Contact Premium vs Bitrix24 Enterprise

Constant Contact PremiumBitrix24 Enterprise
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Dynamic content in email
  • Reach and engagement reporting
  • Drilldown reporting
  • Engagement heat map
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Custom automation paths
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Facebook Lookalike Ad targeting
  • Retargeting Ads
  • Google Ads Manager
  • Marketing campaign calendar
  • 300+ integrations
  • Revenue reporting
  • SEO recommendations
  • 3 TB
  • 250 users
  • Collaboration
  • Tasks & projects
  • X5 CRM
  • Bitrix24 Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Sales Intelligence
  • Automation
  • HR
  • Multiple branches
  • Scalability
  • Enterprise pack
  • Customer support
  • Administration

Constant Contact vs Bitrix24 Integrations

Constant ContactBitrix24
  • Mailchimp
  • Salesforce
  • Basecamp
  • Shopify
  • Eventbrite
  • HubSpot
  • FreshBooks
  • Stripe
  • QuickBooks
  • Zapier
  • Google
  • MS Office
  • OpenOffice
  • Xero
  • Mailchimp
  • Unisender
  • Mailigen
  • Docusign
  • IBM Lotus Notes
  • Dropbox

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Constant ContactBitrix24
APIYesYes
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesYes
Shopify IntegrationYesYes
WordPress IntegrationYesYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesYes
Office 365 IntegrationYesNo
Google Sheets IntegrationNoYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoYes
Trello IntegrationNoYes
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingYesYes
Project ManagementNoYes
AINoYes
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementNoYes
Inventory ManagementYesYes
QuotingNoYes
Drip MarketingYesYes
Customer PortalNoYes
Appointment SchedulingNoYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemYesYes
Call RecordingNoYes
Call TrackingNoYes
Task ManagementNoYes
Paypal & Payment ProcessingNoYes
Document ManagementNoYes
Shared InboxNoNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderYesYes
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Constant Contact vs Bitrix24 Industry Specific CRM Solutions

The following comparison looks at whether or not Constant Contact or Bitrix24 have dedicated landing pages explaining how their CRM software could be used for each industry.

Constant ContactBitrix24
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitYesNo
ChurchesNoYes
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoYes
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoYes
DentistsNoNo
DoctorsNoYes
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoYes
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoYes
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoYes
LogisticsNoYes
ManufacturingNoNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoYes
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateYesYes
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoYes
RetailYesYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoYes
TherapistsNoNo
Tour OperatorsNoYes
Travel AgentsNoYes
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Constant Contact vs Bitrix24 Pros & Cons

Constant Contact Pros

  • Intuitive and elegant UI
  • Efficient tracking and content management features
  • User-friendly campaign scheduling and email marketing options
Bitrix24 Pros

  • Sophisticated automation for sales, marketing, and project tasks
  • Advanced email features
  • Allows for deep customization of CRM fields, workflows, and processes
Constant Contact Cons

  • Difficulty in cancelling subscription
  • Lacks multi-channel automation
  • Issues with importing contacts and customizing templates
Bitrix24 Cons

  • Not very intuitive or user-friendly
  • Complexity in the initial setup
  • Involves a learning curve

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