Wondering if Constant Contact is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
Constant Contact User Reviews
Constant Contact Review Summary
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Constant Contact Reviews
Source | Review Score | Number of Reviews |
---|---|---|
Trustpilot | 4.1 | 849 |
iPhone App | 4.7 | 8,600 |
Android App | 4.7 | 1,220 |
Constant Contact Prices
Plan | Price |
---|---|
Free Plan | No |
Free Trial | Yes |
Free Trial Length | 60 day |
Cheapest Plan: Lite | $12 / month |
Mid-Tier Plan: Standard | $35 / month |
Top Plan: Premium | $80 / month |
Constant Contact Features
Lite Features
- Drag & drop email templates
- AI content recommendations**
- Polls & Surveys
- Reach and engagement reporting
- Automated welcome email
- Contact management
- Web sign-up forms
- Registration form
- Payments
- Sell products & services
- SMS campaigns
- Text-to-join
- SMS reporting
- Post on Facebook, Instagram, LinkedIn
- Social reporting
- Marketing campaign calendar
- 300+ integrations
Standard Features
- Drag & drop email templates
- AI content recommendations**
- Polls & Surveys
- Scheduled email sends
- Subject line A/B testing
- Subject line recommendations
- Subject line personalization
- Reach and engagement reporting
- Drilldown reporting
- Newsletter archive
- Automated welcome email
- Resend to non-openers
- Automation path templates
- Contact management
- Web sign-up forms
- Contact segmentation
- Custom segmentation
- Contact activity segmentation
- Registration form
- Payments
- Sell products & services
- SMS campaigns
- Text-to-join
- SMS reporting
- Post on Facebook, Instagram, LinkedIn
- Social reporting
- Schedule posts in advance
- Social media ads manager
- Marketing campaign calendar
- 300+ integrations
Premium Features
- Drag & drop email templates
- AI content recommendations**
- Polls & Surveys
- Scheduled email sends
- Subject line A/B testing
- Subject line recommendations
- Subject line personalization
- Dynamic content in email
- Reach and engagement reporting
- Drilldown reporting
- Engagement heat map
- Newsletter archive
- Automated welcome email
- Resend to non-openers
- Automation path templates
- Custom automation paths
- Contact management
- Web sign-up forms
- Contact segmentation
- Custom segmentation
- Contact activity segmentation
- Registration form
- Payments
- Sell products & services
- SMS campaigns
- Text-to-join
- SMS reporting
- Post on Facebook, Instagram, LinkedIn
- Social reporting
- Schedule posts in advance
- Social media ads manager
- Facebook Lookalike Ad targeting
- Retargeting Ads
- Google Ads Manager
- Marketing campaign calendar
- 300+ integrations
- Revenue reporting
- SEO recommendations
List of Constant Contact Integrations
- Mailchimp
- Salesforce
- Basecamp
- Shopify
- Eventbrite
- HubSpot
- FreshBooks
- Stripe
- QuickBooks
- Zapier
Other Features
Feature | Is It Included |
---|---|
API | Yes |
Outlook Integration | Yes |
Gmail Integration | Yes |
QuickBooks Integration | Yes |
Shopify Integration | Yes |
WordPress Integration | Yes |
Mailchimp Integration | Yes |
WhatsApp integration | No |
Facebook Integration | Yes |
LinkedIn Integration | No |
Twitter/X Integration | No |
Google Calendar Integration | Yes |
Excel Integration | Yes |
Office 365 Integration | Yes |
Google Sheets Integration | No |
Xero Integration | Yes |
Notion Integration | No |
Asana Integration | No |
Trello Integration | No |
Zapier Integration | Yes |
Invoicing | No |
Marketing Automation | Yes |
Email Marketing | Yes |
SMS & Text Messaging | Yes |
Project Management | No |
AI | No |
Voip & Telephony Integration | No |
Dialer | No |
Contract Management | No |
Inventory Management | Yes |
Quoting | No |
Drip Marketing | Yes |
Customer Portal | No |
Appointment Scheduling | No |
Workflow Automation & Management | Yes |
ERP | No |
Order Management | No |
Ticketing System | Yes |
Call Recording | No |
Call Tracking | No |
Task Management | No |
Paypal & Payment Processing | No |
Document Management | No |
Shared Inbox | No |
Create Landing Pages | Yes |
Chat Function | Yes |
Website Builder | Yes |
Help Desk | Yes |
GPS Tracking | No |
Loyalty Program | No |
Cloud Storage | Yes |
Document Storage | Yes |
Mapping | No |
Industry Specific CRM Solution
- Accountants & Accounting Firms: No
- Architects & Architecture Firms: No
- Automotive Industry: No
- Banks & Banking: No
- Call Centers: No
- Car & Auto Dealerships: No
- Charity & Non-profit: Yes
- Churches: No
- Cleaners & Cleaning Businesses: No
- Coaches: No
- Consultants & Consulting Firms: No
- Construction: No
- Contractors: No
- Co-working: No
- Credit Unions: No
- Customer Service: No
- Dentists: No
- Doctors: No
- Ecommerce: No
- Email Marketing: No
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: No
- Event Management: No
- Field Service: No
- Financial Advisors & Services: No
- Freight Brokers & Forwarders: No
- Government & Public Sector: No
- Graphic Designers & Creatives: No
- Gyms: No
- Healthcare Providers: No
- Hotels & Hospitality: No
- HVAC: No
- Insurance Agents: No
- Investment Banking: No
- Landscapers: No
- Lawyers & Law Firms: No
- Logistics: No
- Manufacturing: No
- Marketing: Yes
- Mortgage Brokers & Loan Offices: No
- Movers & Moving Companies: No
- Museums: No
- Personal Trainers: No
- Photographers: No
- Plumbers: No
- Political Campaigns: No
- Private Equity: No
- Professional Services: No
- Property Management: No
- Real Estate: Yes
- Recruiting & Recruitment Agencies: No
- Restaurants: No
- Retail: Yes
- Roofers & Roofing: No
- SaaS: No
- Schools: No
- Senior Living: No
- Solar Businesses: No
- Sports Teams: No
- Staffing Agencies: No
- Telemarketing: No
- Therapists: No
- Tour Operators: No
- Travel Agents: No
- Universities, College & Higher Education: No
- Web Designers: No
- Wholesalers & Distributors: No
Constant Contact Pros & Cons
Pros
- Intuitive and elegant UI
- Efficient tracking and content management features
- User-friendly campaign scheduling and email marketing options
Cons
- Difficulty in cancelling subscription
- Lacks multi-channel automation
- Issues with importing contacts and customizing templates
Website: Constant Contact website
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