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Close vs Workbooks Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Close or Workbooks is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Close vs Workbooks Reviews

CloseWorkbooks
Trustpilot Rating3.8No Rating
Number of Trustpilot Reviews2No Review
iPhone App Rating45
Number of iPhone App Reviews323
Android App RatingNo RatingNo Rating
Number of Android App ReviewsNo ReviewNo Review

Sources

  • https://www.trustpilot.com/review/close.com
  • https://www.trustpilot.com/review/workbooks.com
  • https://apps.apple.com/us/app/close-crm/id1668836284
  • https://apps.apple.com/us/app/workbooks-crm-mobile/id990628677
  • https://play.google.com/store/apps/details?id=com.close.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.Workbooks.WBMobileApp&hl=en_US&gl=US

Close vs Workbooks Pricing

CloseWorkbooks
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length14 day30 day
Cheapest Plan NameStartupStandard
Cheapest Plan Cost Per Month$329Not Listed
Mid Priced Plan NameProfessionalNA
Mid Priced Plan Cost Per Month$329Not Listed
Top Plan NameEnterpriseBusiness
Top Plan Cost Per Month$749$88

Close vs Workbooks Features

Close Startup vs Workbooks Standard

Close StartupWorkbooks Standard
  • Store Leads, Contacts, and Opportunities
  • 5 Workflows
  • Email and calendar sync
  • Zapier integration
  • Power Dialer
  • Contact Management
  • Pipeline Management
  • Customer Service
  • Marketing Automation

Close Professional vs Workbooks NA

Close ProfessionalWorkbooks NA
  • Increased Leads, Contacts, Custom Fields, and Email Templates
  • Multiple Pipelines
  • 25 Workflows
  • Custom Activities
  • Email and calendar sync
  • Zapier integration
  • Power Dialer
NA

Close Enterprise vs Workbooks Business

Close EnterpriseWorkbooks Business
  • Custom Objects (Beta)
  • 100 Workflows
  • Call Coaching
  • Predictive Dialer
  • Custom roles & visibility permissions
  • Increased Leads, Contacts, Custom Fields, and Email Templates
  • Multiple Pipelines
  • Custom Activities
  • Email and calendar sync
  • Zapier integration
  • Power Dialer
  • Contact Management
  • Pipeline Management
  • Customer Service
  • Marketing Automation
  • Order Processing
  • Invoicing
  • Credit Notes
  • Supplier Purchase Orders

Close vs Workbooks Integrations

CloseWorkbooks
  • HubSpot
  • Gmail
  • Calendly
  • Fivetran
  • Microsoft 365
  • Zapier
  • Close GPT
  • Zoom
  • Segment
  • SavvyCal
  • Mailchimp
  • Basecamp
  • HubSpot
  • FreshBooks
  • Zapier
  • Box
  • Dropbox Sign
  • Constant Contact
  • Adobe Acrobat Sign
  • Nextiva

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CloseWorkbooks
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesNo
QuickBooks IntegrationNoNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationNoYes
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationNoNo
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingYesNo
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationYesNo
DialerYesNo
Contract ManagementYesYes
Inventory ManagementNoNo
QuotingNoYes
Drip MarketingYesNo
Customer PortalYesYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoNo
Call RecordingYesYes
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementNoYes
Shared InboxNoNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageNoYes
Document StorageNoYes
MappingNoYes

Close vs Workbooks Industry Specific CRM Solutions

The following comparison looks at whether or not Close or Workbooks have dedicated landing pages explaining how their CRM software could be used for each industry.

CloseWorkbooks
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesYesNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoYes
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsNoYes
ManufacturingNoYes
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesYes
Property ManagementNoNo
Real EstateYesNo
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Close vs Workbooks Pros & Cons

Close Pros

  • User-friendly and intuitive interface
  • Premium telephony and VoIP options
  • Fast Onboarding and Adoption
Workbooks Pros

  • Easy to use and very efficient
  • Automation capabilities
  • In-depth reporting and dashboards
Close Cons

  • Customer support
  • Limited Marketing Automation
  • Scalability Challenges
Workbooks Cons

  • Occasional Slowness and Downtime
  • Some fields are locked
  • Unintuitive and confusing process of building reports

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