Want to know if Close or SugarCRM is the better or cheaper CRM software?
We compare them below on over 150 different metrics to help you make the right decision.
Close vs SugarCRM Reviews
 |  |
| Close | SugarCRM | |
| Trustpilot Rating | 3.8 | 2.5 |
| Number of Trustpilot Reviews | 2 | 144 |
| iPhone App Rating | 4 | 4 |
| Number of iPhone App Reviews | 32 | 68 |
| Android App Rating | No Rating | 3.7 |
| Number of Android App Reviews | No Review | 476 |
Sources
- https://www.trustpilot.com/review/close.com
- https://www.trustpilot.com/review/sugarcrm.com
- https://apps.apple.com/us/app/close-crm/id1668836284
- https://apps.apple.com/us/app/sugarcrm/id599208633
- https://play.google.com/store/apps/details?id=com.close.mobile&hl=en_US&gl=US
- https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US
Close vs SugarCRM Pricing
 |  |
| Close | SugarCRM | |
| Free Plan | No | No |
| Free Plan Limits | NA | NA |
| Free Trial | Yes | Yes |
| Free Trial Length | 14 day | 7 day |
| Cheapest Plan Name | Startup | Essentials |
| Cheapest Plan Cost Per Month | $329 | $85 |
| Mid Priced Plan Name | Professional | Advanced |
| Mid Priced Plan Cost Per Month | $329 | $85 |
| Top Plan Name | Enterprise | Premier |
| Top Plan Cost Per Month | $749 | $135 |
Close vs SugarCRM Features
 |  |
Close Startup vs SugarCRM Essentials
| Close Startup | SugarCRM Essentials |
|
|
Close Professional vs SugarCRM Advanced
| Close Professional | SugarCRM Advanced |
|
|
Close Enterprise vs SugarCRM Premier
| Close Enterprise | SugarCRM Premier |
|
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Close vs SugarCRM Integrations
| Close | SugarCRM |
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* Please note that the list above may not be complete please check each company’s website for a complete list.
Other Included Features
| Close | SugarCRM | |
| API | Yes | Yes |
| Outlook Integration | Yes | No |
| Gmail Integration | Yes | Yes |
| QuickBooks Integration | No | Yes |
| Shopify Integration | No | Yes |
| WordPress Integration | No | Yes |
| Mailchimp Integration | No | Yes |
| WhatsApp integration | No | No |
| Facebook Integration | No | No |
| LinkedIn Integration | No | Yes |
| Twitter/X Integration | No | No |
| Google Calendar Integration | Yes | Yes |
| Excel Integration | Yes | No |
| Office 365 Integration | Yes | No |
| Google Sheets Integration | No | No |
| Xero Integration | No | Yes |
| Notion Integration | No | No |
| Asana Integration | No | No |
| Trello Integration | No | No |
| Zapier Integration | Yes | Yes |
| Invoicing | No | No |
| Marketing Automation | Yes | Yes |
| Email Marketing | No | No |
| SMS & Text Messaging | Yes | No |
| Project Management | No | No |
| AI | No | Yes |
| Voip & Telephony Integration | Yes | No |
| Dialer | Yes | No |
| Contract Management | Yes | Yes |
| Inventory Management | No | No |
| Quoting | No | Yes |
| Drip Marketing | Yes | Yes |
| Customer Portal | Yes | Yes |
| Appointment Scheduling | Yes | No |
| Workflow Automation & Management | Yes | Yes |
| ERP | No | No |
| Order Management | No | No |
| Ticketing System | No | Yes |
| Call Recording | Yes | No |
| Call Tracking | Yes | No |
| Task Management | Yes | Yes |
| Paypal & Payment Processing | Yes | Yes |
| Document Management | No | No |
| Shared Inbox | No | No |
| Create Landing Pages | No | Yes |
| Chat Function | Yes | Yes |
| Website Builder | No | No |
| Help Desk | Yes | No |
| GPS Tracking | No | No |
| Loyalty Program | No | No |
| Cloud Storage | No | Yes |
| Document Storage | No | Yes |
| Mapping | No | Yes |
Close vs SugarCRM Industry Specific CRM Solutions
The following comparison looks at whether or not Close or SugarCRM have dedicated landing pages explaining how their CRM software could be used for each industry.
Close vs SugarCRM Pros & Cons
Close Pros
| SugarCRM Pros
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Close Cons
| SugarCRM Cons
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